E-commerce Operations Specialist

hace 4 semanas


Bogotá, Bogotá D.E., Colombia BruntWork A tiempo completo
E-commerce Assistant Job Description

This is a remote position that requires proficiency in Shopify platform and e-commerce operations. As an E-commerce Assistant, you will be at the heart of our client's online retail operations, managing the Shopify store, ensuring smooth communication with customers and manufacturers, and playing a crucial role in expanding the business.

Key Responsibilities
  • Manage customer communications, providing exceptional service and support
  • Coordinate with manufacturers to ensure smooth product flow and inventory management
  • Conduct wholesale outreach to expand the brand's presence
  • Operate Shopify backend, including data analysis, product imports, and listing creation
  • Develop and manage engaging newsletter flows to boost customer engagement
  • Analyze e-commerce data to drive informed business decisions
  • Assist with general administrative tasks to support overall business operations
  • Monitor and respond to customer inquiries, potentially through live chat systems
  • Order fulfillment & management
  • Implement Zapier (or similar) automation flows

Requirements
  • Proficiency in Shopify platform and e-commerce operations
  • Strong written and verbal communication skills
  • Detail-oriented with excellent multitasking abilities
  • Experience in customer service and wholesale communications
  • Familiarity with data analysis and reporting
  • Tech-savvy with the ability to quickly adapt to new software and tools
  • Faith-based background preferred but not required
  • Comfortable working remotely and managing time effectively
  • Ability to work a minimum of 20 hours per week
  • Passion for e-commerce and willingness to grow with the company

Independent Contractor Perks
  • Permanent work from home
  • Immediate hiring
  • Steady freelance job


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