E-commerce Operations Specialist
hace 4 semanas
This is a remote position that requires proficiency in Shopify platform and e-commerce operations. As an E-commerce Assistant, you will be at the heart of our client's online retail operations, managing the Shopify store, ensuring smooth communication with customers and manufacturers, and playing a crucial role in expanding the business.
Key Responsibilities
- Manage customer communications, providing exceptional service and support
- Coordinate with manufacturers to ensure smooth product flow and inventory management
- Conduct wholesale outreach to expand the brand's presence
- Operate Shopify backend, including data analysis, product imports, and listing creation
- Develop and manage engaging newsletter flows to boost customer engagement
- Analyze e-commerce data to drive informed business decisions
- Assist with general administrative tasks to support overall business operations
- Monitor and respond to customer inquiries, potentially through live chat systems
- Order fulfillment & management
- Implement Zapier (or similar) automation flows
Requirements
- Proficiency in Shopify platform and e-commerce operations
- Strong written and verbal communication skills
- Detail-oriented with excellent multitasking abilities
- Experience in customer service and wholesale communications
- Familiarity with data analysis and reporting
- Tech-savvy with the ability to quickly adapt to new software and tools
- Faith-based background preferred but not required
- Comfortable working remotely and managing time effectively
- Ability to work a minimum of 20 hours per week
- Passion for e-commerce and willingness to grow with the company
Independent Contractor Perks
- Permanent work from home
- Immediate hiring
- Steady freelance job
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