Human Resources Generalist Coordinator

hace 1 mes

Bogotá, Bogotá D.E., Colombia Electronic Arts A tiempo completo

About the Role


We are seeking a highly skilled Human Resources Generalist Coordinator to join our team at Electronic Arts.


Job Summary


This is an exciting opportunity for an experienced HR professional to support the People Services team in various administrative tasks, including responding to employee inquiries, managing multiple projects, and collaborating with subject matter experts.


Key Responsibilities


The successful candidate will be responsible for:



  • Providing excellent customer service and responding to routine inquiries from employees and management teams.
  • Supporting new hires with pre-hire, Day 1, and ongoing local support activities.
  • Implementing, supporting, and assisting program deployment with accuracy and consistency.
  • Collaborating with subject matter experts (COE teams) to refine program execution.
  • Contributing to the development and systematization of best practices through the creation of playbooks for PE users.
  • Meet compliance requirements and manage multiple PE-related administrative tasks.
  • Working within the ServiceNow ticketing system to help with employee queries.
  • Creating knowledge articles on processes to serve as guides for others.
  • Responding to Workday transactions and providing support and troubleshooting on tasks.

Qualifications


To be considered for this role, you should have:



  • A Bachelor's degree in a relevant field combined with + 5 years progressive experience in international HR generalist, HR center of excellence experience, or similar.
  • Demonstrated local knowledge of HR requirements, HR best practices, HR administration, and the ability to support the operations of these practices locally.
  • Project management skills, able to coordinate simultaneously multiple projects.
  • Proficient in basic data reporting, with Excel (can maintain complex spreadsheets).
  • Proficiency in office productivity tools and systems (ServiceNow, Workday).
  • A team player and exhibits 'customer-first' thinking.
  • Excellent written and verbal communication fluency skills in English and Spanish required.

About Our Benefits


We offer a comprehensive benefits package that includes:



  • A competitive salary of $65,000 - $80,000 per annum, depending on experience.
  • Comprehensive health insurance and wellbeing programs.
  • Access to collaborative work environments and opportunities to connect and contribute through our Employee Resource Groups.
  • Support for a balanced life with video games and other perks.

About Us


Electronic Arts is a leading global interactive entertainment company dedicated to inspiring creativity and connecting people through the power of play. We provide a dynamic and inclusive work environment that encourages collaboration and innovation.

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