Operations Analyst
hace 6 meses
Coupa makes companies operate smarter and grow faster. Our leading AI-driven platform connects and optimizes sourcing, purchasing, _supply_ chains, and _financial_ management. More than 3,000 global organizations large and small trust Coupa to transform operating margins, increase efficiencies and growth, optimize cash, and reduce risk.
**The Impact of a **_**Operations**_ **Analyst at Coupa**:
**What you will do**:
- Support and analyze acquisition / integrations for provisioning, CPQ / entitlement tracking, and overall _order_ management process
- Support _order_ management team with Salesforce _operations_ including but not limited to opportunity auditing, _contract_ documentation, and CPQ _data_ management
- Ensure proper _revenue_ documentation is obtained and attached for all closed / won Salesforce opportunities in a timely manner
- Support customer provisioning process to ensure correct products are delivered to the customer in a timely manner
- Support “ad-hoc” _operations_ related projects and analysis as deemed necessary by supporting manager / _operations_ team
- Maintain _contract_ and subscriptions records for all active customer accounts ensuring accuracy and completeness
**What you will bring to Coupa**:
- Great communication skills, ability to work with employees based in the US
- Salesforce - Proficient _user_
- Microsoft _Excel_ - Expert _user_
- Google Mail - Proficient _user_
- Google Drive - Proficient _user_
- English Language - Fluent
- Methodical - orderly or systematic in thought and behavior
- Investigative - ability to quickly and accurately research unknown accounts, using context clues and information available online to identify accurate account details
- Analytical - ability to analyze significant amounts of information with attention to detail and a high level of accuracy
- Perpetual - capability to work on a repetitive task for a long period of time without compromising quality of work
**It would be great if you could also bring**:
- Ability to work cross functionally to achieve a desired result or project goal
- _Experience_ managing multiple projects simultaneously without compromising the quality of the deliverable
- Background supporting finance projects and the ability to be detail oriented on a repetitive basis
- Understanding of process maps and ability create process documentation to ensure cross functional training
- _Experience_ using Jira and Confluence for both support management and documentation
At Coupa, we’re building a great company that is laser-focused on three core values**:ensuring customer success** with an obsessive and unwavering commitment to making customers successful, **focusing on results** with a relentless focus on delivering results through innovation and having a bias for action, and **striving for excellence** with our commitment to a collaborative environment infused with professionalism, integrity, passion, and accountability.
At Coupa, we have a solid and innovative team dedicated to improving the spend management processes of today's dynamic businesses. We celebrate diversity and recognize its value to our customers and employees. Coupa is proud to be an equal-opportunity workplace and affirmative-action employer. Learn more about our commitment to fostering diversity, _equity_ and inclusion at Coupa here. All qualified applicants will receive consideration for employment regardless of age, race, color, religion, sex, sexual orientation, gender _identity_, national origin, genetic information, disability, veteran status, or any other applicable status protected by state or local law.
Pay: $70,000,000 - $100,000,000 per year
**Language**:
- English (preferred)
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