Sr. Operations Analyst

hace 4 semanas

Bogota, Colombia Telesign A tiempo completo

Location**:Bogotá, Colombia (hybrid)**

**_ Only resumes in English will be considered._**

Telesign connects, protects and proactively defends companies, customers and the digital interactions between them. With powerful AI that delivers identity with speed, accuracy and global reach, we enable Continuous Trust. Empowering companies to transact, communicate and engage with their customers free of fear, Continuous Trust makes the promise of the digital economy possible.

The **Sr. Operations Analyst** works to make sure that our customer-facing teams have the resources, process, and data they need to do their jobs effectively and efficiently as they strive to build strong external relationships, create best-in-class experiences for our points of contact, and ultimately retain our customers.

**Key Responsibilities**
- Act as a business partner to the Global Operations team with general business analysis that includes, but is not limited to, revenue analysis, quota planning, and performance optimization.
- Partner with leadership on key strategic projects to help build a world class customer organization
- Develop repeatable, scalable process to drive success as our teams grow and mature
- Create dashboards and manage ongoing reporting needs
- Leverage data and insights to diagnose pain points, and execute projects to resolve those challenges
- Work cross functionally with Product, Sales Ops, Biz Ops, etc.
- Work on a wide array of projects consisting of CRM augmentation, customer operations team optimization, centralized reporting, building/scaling reporting as needed, and executing on strategic initiatives.
- Create innovative solutions for achieving customer operations objectives using various tools and platforms.
- Leverage strong analytical skills to quickly understand data and share insights to maximize scale and efficiency with business partners.
- Support overseeing monthly forecasting and reporting for financial and operational KPIs.
- Identify opportunities to improve current reporting formats, processes, and systems.

**Essential Requirements**
- 3+ years working in customer operations (customer success operations, professional services operations) or other relevant role (business operations, sales operations, consulting, etc.)
- Experience with Salesforce and Service Cloud
- Proficiency with Microsoft Office, with expert level knowledge of Excel and PowerPoint
- Experience in handling large data sets and modeling reports on different platforms
- Demonstrated success with process and systems thinking - able to develop elegant, scalable solutions to complex problems
- Ability to communicate effectively with a wide range of stakeholders

**About Telesign**:
**Telesign connects and protects online experiences with sophisticated customer identity and engagement solutions. Through APIs that deliver user verification, data insights, and communications we solve today's unique customer challenges by bridging businesses to the complex world of global telecommunications.**

Telesign is proud to be an equal opportunity employer. We believe our differences help us create a better workplace, a better product, and a better community. We do not discriminate on the basis of race, color, ancestry, religion, national origin, marital status, pregnancy, sex, sexual orientation, gender, gender identity or expression, age, genetic information, disability, military or veteran status, or any other basis protected by federal, state or local law, ordinance or regulation.

Telesign is an Affirmative Action Employer and as part of the commitment to AAP, it will seek to ensure affirmative action to provide equality of opportunity in all aspects of employment, and that all personnel activities, such as the recruitment selection, training, compensation, benefits, discipline, promotion, transfer, layoff and termination processes remain free of illegal discrimination and harassment based on protected characteristics.

**NOTICE TO ALL POTENTIAL JOB CANDIDATES**

If you have received one these offers or believe you have been the victim of fraudulent activity via the internet, we would appreciate you filing a complaint with the Internet Crime Complaint Center at the link below:

  • Sr. Renewal Operations Analyst

    hace 2 semanas

    Bogota, Colombia Anthology, Inc. A tiempo completo

    Sr. Renewals Operations Analyst Remote - Colombia *ONLY CVs SUBMITTED IN ENGLISH WILL BE CONSIDERED* The Opportunity: Anthology offers the largest EdTech ecosystem on a global scale, supporting over 150 million users in 80 countries. Our mission is to provide dynamic, data-informed experiences to the global education community so that learners and...

  • Si2 Analyst Sr.

    hace 1 semana

    Bogota, Colombia GomezLee Marketing A tiempo completo

    SI 2 Analyst Sr. / BI Sr. Analyst **Requisitos**: - Escolaridad: profesional en Economía, Ingeniería Industrial, Mercadeo y publicidad, Ingeniería de Sistemas, Administración de Empresas, Negocios Internacionales - 2 años de Experiência en BI - Inglés Nível Alto Conocimientos técnicos: - Nível avanzado de Excel - Dominio de Google Data Studio -...

  • Sr Analyst, Financial Planning

    hace 4 semanas

    Bogota, Colombia TransUnion A tiempo completo

    TransUnion's Job Applicant Privacy Notice **What We'll Bring**: At TransUnion, we are dedicated to finding ways information can be used to help people make better and smarter decisions. As a trusted provider of global information solutions, our mission is to help people around the world access the opportunities that lead to a higher quality of life, by...

  • Sr Analyst, Financial Planning

    hace 2 días

    Bogota, Colombia TransUnion A tiempo completo

    TransUnion's Job Applicant Privacy Notice **What We'll Bring**: At TransUnion, we are dedicated to finding ways information can be used to help people make better and smarter decisions. As a trusted provider of global information solutions, our mission is to help people around the world access the opportunities that lead to a higher quality of life, by...

  • Sr Warehouse Analyst

    hace 2 semanas

    Bogota, Colombia Johnson & Johnson A tiempo completo

    **SR WAREHOUSE ANALYST** En Johnson & Johnson, la compañía de cuidado de la salud más grande del mundo, nos unimos con un propósito: transformar la historia de la salud en la humanidad. La diversidad y la inclusión son esenciales para continuar construyendo nuestra historia de pioneros e innovación, que ha estado impactando la salud de más de mil...

  • Sr. Tax Analyst

    hace 5 días

    Bogota, Colombia Herbalife A tiempo completo

    Descripción: **Sr. Tax Analyst | Nível Staff VI**: **Reclutador: Paulina Rivera**: **Esta posición reporta a : Jaime Camacho**: Profesional en Contaduría Pública con conocimiento y experiência en el área de impuestos, capaz de brindar apoyo a las distintas actividades de cumplimiento fiscal, elaboración de las declaraciones tributarias e información...

  • Sr Warehouse Analyst

    hace 4 días

    Bogota, Colombia Johnson & Johnson A tiempo completo

    **SR WAREHOUSE ANALYST** En Johnson & Johnson, la compañía de cuidado de la salud más grande del mundo, nos unimos con un propósito: transformar la historia de la salud en la humanidad. La diversidad y la inclusión son esenciales para continuar construyendo nuestra historia de pioneros e innovación, que ha estado impactando la salud de más de mil...

  • Strategy Sr Analyst

    hace 2 semanas

    Bogota, Colombia Rappi A tiempo completo

    ¡Oye, es hora de que te unas a nosotros para mostrarle al mundo que somos la empresa que está cambiando paradigmas, donde revolucionamos las horas, los minutos y los segundos! ¿Quieres saber por qué Rappi? - ️ VEMOS OPORTUNIDADES donde otros ven problemas; - ️ VEMOS CERCANIA donde otros ven distancia; - ️ VEMOS ADRENALINA donde otros ven...

  • Sales Operations Analyst

    hace 3 semanas

    Bogota, Colombia Masiv A tiempo completo

    **Descripción**: En **Masiv **sabemos que nuestros colaboradores son la clave del éxito, y que su compromiso y amor por la labor es fundamental para alcanzar nuestras metas y retos corporativos. En esta oportunidad buscamos un **Sales Operations Analyst.** Como Sales Operations Analyst trabajarás en la recolección, organización y análisis de...

  • Sales Operations Analyst

    hace 4 semanas

    Bogota, Colombia Masiv A tiempo completo

    **Descripción**: En **Masiv **sabemos que nuestros colaboradores son la clave del éxito, y que su compromiso y amor por la labor es fundamental para alcanzar nuestras metas y retos corporativos. En esta oportunidad buscamos un **Sales Operations Analyst en Bogotá.** Como Sales Operations Analyst trabajarás en la recolección, organización y análisis...

  • Latam Cash Operations Support Sr Analyst

    hace 2 semanas

    Bogota, Colombia Citi A tiempo completo

    The Latam Cash Operations Support Sr Analyst is an intermediate level role responsible for ensuring transactions/analysis/reports and processes are completed accurately and on time in coordination with the Transaction Services team. The overall objective is to research, conduct analyses, prepare reports, resolve issues and participate in different projects...

  • Sr Analyst, Brand Management

    hace 4 semanas

    Bogota, Colombia TransUnion A tiempo completo

    TransUnion's Job Applicant Privacy Notice **What We'll Bring**: At TransUnion, we are dedicated to finding ways information can be used to help people make better and smarter decisions. As a trusted provider of global information solutions, our mission is to help people around the world access the opportunities that lead to a higher quality of life, by...

  • Sr. Analyst, Quality Assurance

    hace 6 días

    Bogota, Colombia TransUnion A tiempo completo

    TransUnion's Job Applicant Privacy Notice **What We'll Bring**: At TransUnion, we are dedicated to finding ways information can be used to help people make better and smarter decisions. As a trusted provider of global information solutions, our mission is to help people around the world access the opportunities that lead to a higher quality of life, by...

  • Global Operations Sr Analyst

    hace 2 semanas

    Bogota, Colombia Rappi A tiempo completo

    **YOUR NEXT STEP IS AT RAPPI!** Rappi is one of the first Latin American unicorns and a start-up that continues to focus on growing and making life easier for our users. As a company, we seek to continue improving the services we already offer, add more to our offer and continue expanding throughout the Latin American continent. Hey, keep it in mind that...

  • 03-investment Operations Analyst

    hace 4 semanas

    Bogota, Colombia Career Shepherd A tiempo completo

    _*Please submit your CV in English._ **Position**: Investment Operations Analyst **Working Hours**: Monday to Friday, 8AM-5PM EST **Salary Range**: 2000-4000 USD - *Your package will include compensation commensurate with your experience._ **Holidays**: TBD **Responsibilities**: - Supporting the syndication process - Documenting deals - Leading the...

  • 03-investment Operations Analyst

    hace 2 días

    Bogota, Colombia Career Shepherd A tiempo completo

    _*Please submit your CV in English._ **Position**: Investment Operations Analyst **Working Hours**: Monday to Friday, 8AM-5PM EST **Salary Range**: 2000-4000 USD - *Your package will include compensation commensurate with your experience._ **Holidays**: TBD **Responsibilities**: - Supporting the syndication process - Documenting deals - Leading the...

  • Operations System Analyst

    hace 2 semanas

    Bogota, Colombia Flora Growth A tiempo completo

    Flora Growth es una empresa de Cannabis con enfoque internacional. Aprovechamos  las prácticas de cultivo naturales y de bajo costo para suministrar derivados de Cannabis a nuestras diversas divisiones comerciales. En Flora se desarrollan productos para impactar positivamente la salud y el bienestar de las personas, como por ejemplo,  productos...

  • Sr. Business Analyst

    hace 6 días

    Bogota, Colombia Mastercard A tiempo completo

    Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...

  • Operations System Analyst

    hace 4 semanas

    Bogota, Colombia Flora Growth A tiempo completo

    Flora Growth es una empresa de Cannabis con enfoque internacional. Aprovechamos  las prácticas de cultivo naturales y de bajo costo para suministrar derivados de Cannabis a nuestras diversas divisiones comerciales. En Flora se desarrollan productos para impactar positivamente la salud y el bienestar de las personas, como por ejemplo,  productos...

  • Renewal Operations Analyst

    hace 2 semanas

    Bogota, Colombia Anthology, Inc. A tiempo completo

    Renewals Operations Analyst Remote - Colombia *ONLY CVs SUBMITTED IN ENGLISH WILL BE CONSIDERED* The Opportunity: Anthology offers the largest EdTech ecosystem on a global scale, supporting over 150 million users in 80 countries. Our mission is to provide dynamic, data-informed experiences to the global education community so that learners and educators...