Softland Specialist Supervisor

hace 2 semanas


Bogota, Colombia TMF Group A tiempo completo

**Job no**: 573597

**Work type**: Full time

**Location**: Bogota, Colombia

**Categories**: Information Technology

**Office Location**: Colombia

**About TMF Group**

TMF Group is a leading provider of critical administrative services, helping clients invest and operate safely around the world. We provide legal, financial and employee administration through TMF Group’s teams in 120 offices.

**JOB PRUPOSE**

TMF provides a range of services for Corporates to assist them in: a) running a local business, b) preparing to enter a new market or c) operating across many borders. These services include Corporate Secretarial, Accounting & Tax, and HR & Payroll.

In addition to this, TMF Group is a recognized global player in the administration of Capital Markets transactions and PERE investments, providing a complete range of fund and business services.

**ABOUT THE ROLE**

**Softland Payroll Implementation Analyst**:

- Implement and migrate Payroll Softland web version solution in multiple countries.
- Softland first level of support for all North LatAm Countries.
- Responsible for Softland implementation/migration project, maintenance, and support activities.
- Responsible for continuous improvements to deliver a better service to our offices and clients.
- Responsible for the interface between the vendor and the offices.
- **Based in Colombia.**:

- Desirable English technical communication skills

**Key Responsibilities**
- Key person in Softland implementation/migration project.
- Data base configuration and data migration.
- Migrate clients from On-premise version to Softland Web version.
- Implement new clients from payroll in Softland.
- Expected to have mid to advanced knowledge in Dev express tool.
- Compile company/business requirements to create/migrate companies into Softland Web version.
- Responsible for requirement analysis and for the implementation of contracted services.
- Maintains a direct relationship with the delivery team and the vendor, tracking and informing them about the status.
- Advise the business and take decisions on complex issues.
- Manage changes according to legal regulations, making the necessary changes in the system aligned with payroll operational team.
- Tracking the solution of open tickets in the provider’s system and obtain solution dates.

**Qualifications**

**Skills & Typical Experience**
- Graduated in IT.
- 3 to 5 years working on implementation/migration projects.
- Large experience implementing, configurating and supporting Softland for Payroll Line of Business.
- Capable to orchestrate and manage troubleshooting of complex issues.
- Strong prioritization skills and able to map requests vs agreed services.
- Efficient communicator.
- Identifies and promotes opportunities to share best practices.
- Strives for high standards of delivery to internal/external clients.
- May take accountability for delivery and drives results for a team.

**Other Capabilities**
- Understands TMF Groups' business lines, regulatory requirements and how the organization is structured.
- Log time keeping
- Supports the up skilling of team through sharing of knowledge, best practice and coaching.

**Want to know more about a career with TMF Group? Watch this video**:
**Advertised**: 24 Jun 2024 SA Pacific Standard Time
**Applications close**: 24 Jul 2024 SA Pacific Standard Time



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