IT Help Desk L. 3

hace 2 semanas

Bogota, Colombia Solvo Global A tiempo completo

**NIGHT SHIFT IT WORK**

**Join Our Team as a Level 3 Helpdesk Resource**

**Location**: Colombia - Medellin, Bogotá, Cali, Barranquilla, Bucaramanga, Argentina (Cordoba) Mexico (Chihuahua), Guatemala/Honduras.

We are seeking a Level 3 Helpdesk Resource to support multiple client environments. If you thrive in a fast-paced, evolving IT landscape, enjoy solving complex challenges, and are committed to continuous skill enhancement, this opportunity is tailor-made for you. Showcase your talents and expand your knowledge with us

**Key Responsibilities**:

- **Diagnose & Resolve**:Skillfully diagnose and correct computer system and server issues.
- **Lead Server Management**: Lead the team in managing servers and other aspects of our clients' computer systems.
- **Adapt & Contribute**: Be prepared to undertake related duties as required and assigned.

**Qualifications Required**:

- **Leadership**: Ability to collaborate within a team and take a lead role in designing, deploying, and supporting IT infrastructure systems.
- **Documentation**: Develop and maintain comprehensive documentation.
- Technical Skills: Proficiency in physical and virtual server environments, Office 365, Azure, and other Cloud Services, desktop knowledge (Windows, Mac), Windows Server, Virtual Machines, Hypervisor, Azure Active Directory, VMware, Veeam, Office 365, SQL database, Cloud security, Cloud monitoring, automation, Backup, Recovery, and Disaster Recovery.
- **Networking**: Strong networking skills, including experience with security appliances such as Fortinet, Meraki, SonicWALL, etc., and incident management.
- **Problem-Solving**: Strong analytical and problem-solving skills with the ability to quickly understand technical issues and provide solutions.
- **Communication**: Excellent verbal and written communication skills.
- **Customer-Focused**: Customer-oriented attitude with the willingness to directly engage with end-user clients.
- **Attention to Detail**: Exceptional attention to detail in a fast-paced environment.
- **Best Practices**: Understanding of industry best practices for cloud-based infrastructure maintenance and support.

**Nice-to-Have Skills**:
If you are an enthusiastic and proactive IT professional who meets these qualifications and wants to be part of our dynamic team, we encourage you to apply

**Salary**: $3,400,000 per month

  • Help Desk Technician

    hace 4 días

    Bogota, Colombia Soaring Towers A tiempo completo

    **Soaring Towers** **Help Desk Technician (Part-Time) for $5-$20/hr.** **(Remote position)** **Join Our Dynamic Team!** **Key Responsibilities**: - Conduct thorough research to find solutions to complex software issues, ensuring customer satisfaction and continuous service improvement. - Initiate follow-up calls with clients to confirm resolution and...

  • Auxiliar de Help Desk

    hace 4 días

    Bogota, Colombia Microhome S.A.S. A tiempo completo

    En Microhome SAS nos encontramos en la busqueda de: Rol: Auxiliar de Help Desk Misión del Cargo: - Temas administrativos. - Apoyo de los procesos de las coordinaciones de servicio. - Seguimiento de garantías. - Llevar control de los soportes facturados. - Manjeo de anticipos. - Conocimiento de partes. - Servicio al cliente. - Manejo de...

  • Auxiliar Help Desk

    hace 4 días

    Bogota, Colombia Microhome S.A.S. A tiempo completo

    Descripción de la oferta - En Microhome SAS nos encontramos en la busqueda de: - Rol: Auxiliar de Help Desk- Misión del Cargo: - Temas administrativos. - Apoyo de los procesos de las coordinaciones de servicio. - Seguimiento de garantías. - Llevar control de los soportes facturados. - Manjeo de anticipos. - Conocimiento de partes. - Servicio al cliente. -...

  • Sr. Help Desk Technician(Full-time)

    hace 2 semanas

    Bogota, Colombia Soaring Towers A tiempo completo

    **Soaring Towers** **Sr. Help Desk Technician** (Full-time) $4,000/mo. US dollars **Join Our Dynamic Team!** **Key Responsibilities**: - Provide comprehensive IT support and solutions to our clients, ensuring their systems operate smoothly and efficiently. - Administer and manage Windows 10/11 OS, including system updates, security, and performance...

  • Jefe de Servicios Tecnología

    hace 18 horas

    Bogota, Colombia SGS A tiempo completo

    Company Description SGS is the world leader in inspection, verification, testing, training and certification. It is considered the main world reference in quality and integrity, we have more than 95,000 collaborators and a network of more than 2,400 offices and laboratories around the world. **Job Description**: Liderar todas las actividades técnicas y...

  • Service Desk Analyst Level 2

    hace 4 días

    Bogota, Colombia The Functionary A tiempo completo

    **About us** We are professional, agile and our goal is to help desk. Our work environment includes: - Modern office setting - Food provided Responsabilities - Address and resolves incidents and requests that have been escalated - Document all incident troubleshooting and resolution - Engage other service desk resources or appropriate service resources...

  • IT Technician

    hace 18 horas

    Bogota, Colombia My VA Support A tiempo completo

    IN GOA-TECH we are looking for an IT Technician to join our IT Support Services team! We have a fun yet professional small business work environment. The opportunity is 100% remote in COLOMBIA. IT Support Services Technician will be responsible for the day-to-day delivery of IT Support Services to internal offices and remote workers. The IT Service Desk is...

  • Analista Help Desk

    hace 4 días

    Bogota, Colombia Axity A tiempo completo

    Tecnico /tecnólogo en sistemas, telecomunicaciones o afines, con experiência comprobada en soporte tecnico de Redes, hardware, software primer y segundo nível. Conocimiento en itil **Habilidades** - Actitud positiva II Comunicación Efectiva I enfoque al cliente I Pensamiento Innovador I Trabajo en Equipo II Administración del cambio I Gestión...

  • IT Service Desk Analyst Level 1 Dayshift

    hace 4 días

    Bogota, Colombia Emapta A tiempo completo

    **Job Information**: Industry - Employment - Recruiting - StaffingSalary - COP 2.000.000 - 4.000.000Work Experience - 1-3 yearsLocation - ColombiaFunctional Expertise (Verticals) - Information TechnologyCity - UsaquenState/Province - Bogota, D.C.Country - ColombiaZip/Postal Code - 110111- We’re looking for an - **IT Service Desk Analyst Level 1** who...

  • Analista Help Desk

    hace 18 horas

    Bogota, Colombia SWPERSE A tiempo completo

    ¡Estamos interesados en que hagas parte de nuestro excelente equipo de trabajo! Buscamos personas innovadoras, dinámicas y proactivas como tú. Empresa dedicada al desarrollo de sistemas de información empresarial requiere para su equipo de trabajo tecnólogo o estudiante de ingeniería de sistemas o carreras afines, con experiência y conocimientos en...

  • Help Desk Analyst L1

    hace 5 días

    Bogota, Colombia STEFANINI LATAM A tiempo completo

    ¡Sé parte de Stefanini! En Stefanini somos más de 30.000 genios, conectados desde 41 países, haciendo lo que les apasiona y co-creando un futuro mejor. **Responsabilidades y atribuciones** **Responsabilidades**: - Brindar soporte técnico de primer nível a los usuarios finales por teléfono, correo electrónico o en persona. - Solucionar y resolver...

  • Asistente de Proyectos

    hace 2 semanas

    Bogota, Colombia Servicio Latam COMX A tiempo completo

    Servicio LATAM, Importante Compañía de Tecnología con presencia en mas de 11 paises prestando servicios de soporte IT, Help Desk, mantenimiento preventivos Instalaciones, Network. Requiere Asistente de proyectos con mas de 2 años de experiência en el manejo de instrucción de proyectos, seguimiento a los avances y analisis de los mismos. Funciones: -...

  • Help Desk Analyst L1

    hace 2 días

    Bogota, Colombia STEFANINI LATAM A tiempo completo

    ¡Sé parte de Stefanini! En Stefanini somos más de 30.000 genios, conectados desde 41 países, haciendo lo que les apasiona y co-creando un futuro mejor. **Responsabilidades y atribuciones** **Responsabilidades**: - Brindar soporte técnico de primer nível a los usuarios finales por teléfono, correo electrónico o en persona. - Solucionar y resolver...

  • IT Sales Associate

    hace 4 días

    Bogota, Colombia Sophilabs A tiempo completo

    ⭐️**IT Sales Associate** We exist to help companies fulfill their purpose and create a meaningful positive impact. **Sophilabs** was founded back in 2012 with a clear vision in mind: to build software for outstanding companies seeking perfectionist teams. As we move forward, we continue to stress the importance of growing and improving ourselves to...

  • IT Recruiter

    hace 5 días

    Bogota, Colombia AgileEngine A tiempo completo

    Join the squad of experienced software experts and pump up your skills by building off-the-wall software solutions for Fortune 500 and Future 50 brands. We have opportunities in 90+ projects you can contribute to. **What will you do** - Help our Software Engineers to find new projects within AgileEngine - Connect outstanding requests with matching...

  • Help Desk Analyst L1

    hace 18 horas

    Bogota, Colombia STEFANINI LATAM A tiempo completo

    ¡Sé parte de Stefanini! En Stefanini somos más de 30.000 genios, conectados desde 41 países, haciendo lo que les apasiona y co-creando un futuro mejor. **Responsabilidades y atribuciones** **Responsabilidades**: Brindar soporte técnico de primer nível a los usuarios finales por teléfono, correo electrónico o en persona. Solucionar y resolver...

  • IT Lead

    hace 18 horas

    Bogota, Colombia Biogen A tiempo completo

    **Job Description**: Our IT Lead_Colombia will be responsible for communication with all business functions and keeping Biogen global standards in the affiliate, but with great contact and exposure within the LATAM region and global team. Will be accountable for all IT topics such as, but not limited to: - Be an IT Business Partner understand business...

  • Cs&l Finance Analyst

    hace 2 días

    Bogota, Colombia Mondelēz International A tiempo completo

    **Job Description**: **Are You Ready to Make It Happen at Mondelēz International?** **Join our Mission to Lead the Future of Snacking. Make It Uniquely Yours.** You will perform detailed finance work, transactions and data structuring under the guidance of the Finance Manager. You will collect data, be responsible for maintaining information integrity,...

  • Service Desk Analyst Permanent Wfh

    hace 2 días

    Bogota, Colombia Emapta A tiempo completo

    **Job Information**: Industry - Employment - Recruiting - StaffingWork Experience - 1-3 yearsLocation - ColombiaFunctional Expertise (Verticals) - Information TechnologyCity - BogotaState/Province - Bogota, D.C.Country - ColombiaZip/Postal Code - 110111We’re looking for a **Service Desk Analyst** who responds to requests for technical assistance via phone...

  • Service Desk L1 Technician

    hace 7 días

    Bogota, Colombia Milestone Technologies A tiempo completo

    Company Overview: Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance based culture and for...