Guest Experience Expert

hace 4 días

Barranquilla, Colombia Marriott International, Inc A tiempo completo

**Job Number** 24171168
**Job Category** Rooms & Guest Services Operations
**Location** Barranquilla Marriott Hotel, Calle 1A #25-40 Lote D7 Portal del Genoves, Barranquilla, Montecarmelo, Colombia VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Non-Management

***

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,** begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

  • Guest Experience Expert

    hace 4 semanas

    Barranquilla, Colombia Marriott International, Inc A tiempo completo

    **Additional Information** **Job Number**24205800 **Job Category**Rooms & Guest Services Operations **Location**Barranquilla Marriott Hotel, Calle 1A #25-40 Lote D7 Portal del Genoves, Barranquilla, Montecarmelo, Colombia, 81007 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a...

  • Guest Environment Expert

    hace 2 semanas

    Barranquilla, Colombia Marriott International, Inc A tiempo completo

    **Job Number** 24062223 **Job Category** Housekeeping & Laundry **Location** Barranquilla Marriott Hotel, Calle 1A #25-40 Lote D7 Portal del Genoves, Barranquilla, Montecarmelo, Colombia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a clean...

  • Guest Experience Expert

    hace 4 semanas

    Barranquilla, Colombia Marriott International, Inc A tiempo completo

    **Additional Information** **Job Number**24205800 **Job Category**Rooms & Guest Services Operations **Location**Barranquilla Marriott Hotel, Calle 1A #25-40 Lote D7 Portal del Genoves, Barranquilla, Montecarmelo, Colombia, 81007 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management Nuestro trabajo no consiste solo en que el registro...

  • Guest Experience Expert

    hace 4 días

    Barranquilla, Colombia Marriott International, Inc A tiempo completo

    **Número de Empleo** 24171168 **Categoría de Empleo** Rooms & Guest Services Operations **Ubicación** Barranquilla Marriott Hotel, Calle 1A #25-40 Lote D7 Portal del Genoves, Barranquilla, Montecarmelo, Colombia VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management Nuestro trabajo no...

  • Guest Environment Expert

    hace 2 semanas

    Barranquilla, Colombia Marriott International, Inc A tiempo completo

    **Additional Information** **Job Number**25021011 **Job Category**Housekeeping & Laundry **Location**Barranquilla Marriott Hotel, Calle 1A #25-40 Lote D7 Portal del Genoves, Barranquilla, Montecarmelo, Colombia, 81007 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a clean room...

  • Guest Environment Expert

    hace 1 semana

    Barranquilla, Colombia Marriott International, Inc A tiempo completo

    **Job Number** 24169251 **Job Category** Housekeeping & Laundry **Location** Barranquilla Marriott Hotel, Calle 1A #25-40 Lote D7 Portal del Genoves, Barranquilla, Montecarmelo, Colombia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a clean room...

  • Guest Service Expert

    hace 6 días

    Barranquilla, Colombia Marriott International, Inc A tiempo completo

    **Additional Information** **Job Number**24172459 **Job Category**Food and Beverage & Culinary **Location**Barranquilla Marriott Hotel, Calle 1A #25-40 Lote D7 Portal del Genoves, Barranquilla, Montecarmelo, Colombia, 81007 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about putting food on the...

  • Guest Service Expert

    hace 2 días

    Barranquilla, Colombia Marriott International, Inc A tiempo completo

    **Job Number** 24172459 **Job Category** Food and Beverage & Culinary **Location** Barranquilla Marriott Hotel, Calle 1A #25-40 Lote D7 Portal del Genoves, Barranquilla, Montecarmelo, Colombia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about putting food on the...

  • Guest Service Expert

    hace 10 horas

    Barranquilla, Atlántico, Colombia Marriott International, Inc A tiempo completo

    **Información Adicional** Guest Service Expert**Número de Empleo** 24086577**Categoría de Empleo** Food and Beverage & Culinary**Ubicación** Barranquilla Marriott Hotel, Calle 1A #25-40 Lote D7 Portal del Genoves, Barranquilla, Montecarmelo, Colombia VER EN MAPA**Horario** Full-Time**¿Ubicación remota?** N**¿Reubicación?** N**Tipo de Posición**...

  • Customer Experience Resolution Expert

    hace 23 horas

    Barranquilla, Atlántico, Colombia AgileEngine A tiempo completo

    About the JobWe're looking for a Customer Experience Resolution Expert to join our team at AgileEngine.Resolve critical technical issues impacting customer experience.Work closely with the team to identify and escalate recurring issues.The successful candidate will have strong problem-solving skills, attention to detail, and excellent communication skills.We...

  • Customer Experience Expert

    hace 38 minutos

    Barranquilla, Atlántico, Colombia OfficePartners360 A tiempo completo

    Barranquilla, Colombia | We are seeking a skilled Customer Service Representative to join our growing team.This role involves providing exceptional customer support experience through various communication channels (email, phone, chat). You will be responsible for developing an expert understanding of our platform and efficiently applying that knowledge to...

  • Guest Environment Expert

    hace 4 semanas

    Barranquilla, Colombia Marriott International, Inc A tiempo completo

    **Número de Empleo** 24041805**Categoría de Empleo** Housekeeping & Laundry**Ubicación** Barranquilla Marriott Hotel, Calle 1A #25-40 Lote D7 Portal del Genoves, Barranquilla, Montecarmelo, Colombia VER EN MAPA**Horario** Full-Time**¿Ubicación remota?** N**¿Reubicación?** N**Tipo de Posición** Non-ManagementNuestro trabajo no consiste solo en ofrecer...

  • Guest Service Expert

    hace 1 día

    Barranquilla, Colombia Marriott International, Inc A tiempo completo

    **Información Adicional** Guest Service Expert **Número de Empleo** 24086577 **Categoría de Empleo** Food and Beverage & Culinary **Ubicación** Barranquilla Marriott Hotel, Calle 1A #25-40 Lote D7 Portal del Genoves, Barranquilla, Montecarmelo, Colombia VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de...

  • Guest Relations Specialist

    hace 10 horas

    Barranquilla, Colombia Auxis A tiempo completo

    Job Summary: **Responsibilities**: - Answer all incoming calls. - Manage a high volume of inbound calls in a timely manner - Keep records of all conversations in our case database (Guest Focus) - Manage and resolve complaints - Identify and escalate issues to stores, brands, and/or management as needed. - Provide product and service information - Research...

  • Guest Service Expert

    hace 4 semanas

    Barranquilla, Colombia Marriott International, Inc A tiempo completo

    **Número de Empleo** 24026057**Categoría de Empleo** Food and Beverage & Culinary**Ubicación** Barranquilla Marriott Hotel, Calle 1A #25-40 Lote D7 Portal del Genoves, Barranquilla, Montecarmelo, Colombia VER EN MAPA**Horario** Full-Time**¿Ubicación remota?** N**¿Reubicación?** N**Tipo de Posición** Non-Management**Descripción del Trabajo**Nuestro...

  • Guest Service Expert

    hace 7 días

    Barranquilla, Atlántico, Colombia Marriott International, Inc A tiempo completo

    **Información Adicional** Mesero**Número de Empleo** 23204509**Categoría de Empleo** Food and Beverage & Culinary**Ubicación** Barranquilla Marriott Hotel, Calle 1A #25-40 Lote D7 Portal del Genoves, Barranquilla, Montecarmelo, Colombia VER EN MAPA**Horario** Full-Time**¿Ubicación remota?** N**¿Reubicación?** N**Tipo de Posición**...

  • Guest Service Expert

    hace 7 días

    Barranquilla, Atlántico, Colombia Marriott International, Inc A tiempo completo

    **Información Adicional** Mesero Cajero**Número de Empleo** 23204519**Categoría de Empleo** Food and Beverage & Culinary**Ubicación** Barranquilla Marriott Hotel, Calle 1A #25-40 Lote D7 Portal del Genoves, Barranquilla, Montecarmelo, Colombia VER EN MAPA**Horario** Full-Time**¿Ubicación remota?** N**¿Reubicación?** N**Tipo de Posición**...

  • Guest Service Expert

    hace 4 semanas

    Barranquilla, Colombia Marriott International, Inc A tiempo completo

    **Información Adicional** Guest Service Expert**Número de Empleo** 24086577**Categoría de Empleo** Food and Beverage & Culinary**Ubicación** Barranquilla Marriott Hotel, Calle 1A #25-40 Lote D7 Portal del Genoves, Barranquilla, Montecarmelo, Colombia VER EN MAPA**Horario** Full-Time**¿Ubicación remota?** N**¿Reubicación?** N**Tipo de Posición**...

  • Guest Environment Expert

    hace 2 semanas

    Barranquilla, Colombia Marriott International, Inc A tiempo completo

    **Additional Information** **Job Number**25021011 **Job Category**Housekeeping & Laundry **Location**Barranquilla Marriott Hotel, Calle 1A #25-40 Lote D7 Portal del Genoves, Barranquilla, Montecarmelo, Colombia, 81007 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management Nuestro trabajo no consiste solo en ofrecer al huésped un...

  • Guest Service Expert

    hace 6 días

    Barranquilla, Colombia Marriott International, Inc A tiempo completo

    **Additional Information** **Job Number**24172465 **Job Category**Food and Beverage & Culinary **Location**Barranquilla Marriott Hotel, Calle 1A #25-40 Lote D7 Portal del Genoves, Barranquilla, Montecarmelo, Colombia, 81007 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management Nuestro trabajo no consiste únicamente en servir comida...