Customer Service Representative

hace 2 semanas


Cali, Colombia Solvo Global A tiempo completo

_Solvo Global se encuentra en búsqueda de personas con experiência en servicio al cliente, un excelente nível de inglés y excelente actitud ¿Te interesa?_

Como Customer Service Representative, deberás brindar asistencia a clientes interesados en adquirir servicios de estilo de vida para la industria multifamiliar, ofrecer tareas diarias, y servicios de limpieza a comunidades de apartamentos en Estados Unidos.

**Horario**: disponibilidad de **lunes a domingo de 7am a 9pm con 2 días off**

**Lugar**: Cali, presencial.

**¿Cuáles serían tus responsabilidades?**
- Proporcionar una experiência de cliente encantadora a través de la gestión de correos electrónicos entrantes, mensajes de texto, chat y llamadas salientes.
- Supervisar las reservas en curso, ayudar a los proveedores de servicios a resolver problemas y garantizar la finalización puntual de los servicios.
- Generar comunicaciones salientes de texto, llamadas o correo electrónico para abordar de forma proactiva los problemas con las reservas. Realizar tareas administrativas de forma organizada y puntual.
- Capaz de resolver problemas en el momento y ejecutar soluciones con criterio firme.

**¿Cuáles son los requisitos?**
- Experiência mínimo de 3-6 meses en customer service
- Excelente nível de inglés.
- Excelente actitud positiva.
- Excelentes habilidades de comunicación e interpersonales, multitasking. Manejo de Microsoft Office.
- Experiência previa en atención al cliente, multifamiliar, inmobiliaria o en hostelería.

Además, al ser parte de Solvo Global, podrás acceder a los diferentes beneficios que ofrece la empresa Beneficios como cursos de inglés y Excel a través de Solvo University; descuentos en diferentes establecimientos y mucho más.

**Aplica hoy**

Tipo de puesto: Tiempo completo, Indefinido

Salario: $2.000.000 - $2.500.000 al mes



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