Regional Network Specialist
hace 4 meses
***
We are looking for an experienced and results driven Regional Network Specialist to join our growing Network team managing payroll vendors and partners. This position is to be based remotely within Colombia. This full-time position will be responsible for recruiting, enabling and managing our partner relationship to help drive growth and stronger customer experiences in LATAM. This individual will be working closely with our internal Operations, Sales and Marketing team along with leading Accountancy Firms, HR Consultancies and Payroll Companies ranging from global heavyweights to boutique agencies.
This role will report to the Senior Manager of Global Network.
**RESPONSIBILITIES**
- Identify potential partners through research, referrals & outreach in order to achieve total regional coverage
- Interview prospective partners to determine their capabilities, qualifications and fit with the organization's goals & needs
- Negotiate proposals & perform cost analysis and recommend the most cost-effective partner that covers all the services to leadership
- Review contracts and ensure both internal and external stakeholders sign off on the contract and are on board with the partnership
- Develop and maintain a comprehensive understanding of our product offerings and the requirements for each service line
- Maintain the partners' compliance and contracts up to date
- Conduct an annual review and negotiate pricings and terms with the partners to ensure alignment with company objectives and requirements
- Ensure the partners are consistently meeting our timelines and providing reports back within our agreed timeframe
- Nourish and track the health of existing partner relationships
- Track and report on partner performance matrix
- Conduct quarterly performance reviews to assess partner performance and identify opportunities for improvement
- Keep partners up to date on product/process developments & best practices
- Gather partner feedback on our product and processes and communicate this to internal stakeholders
- Develop and implement strategies to improve partner satisfaction & retention
- Establish partner redundancy by building a diverse portfolio of partners
- Ensure the internal SOPs are adhered to and consistently followed by all parties
- Collaborate cross-functionally with Operations, Finance, and Sales teams to deliver a successful solution and result at all times
- Work closely with the Tech Team to enhance technology reach and streamline processes for all parties
**QUALIFICATIONS/SKILLS**
- 3+ years of experience in payroll and/or vendor management managing a network of partners, preferably in the EOR, PEO, HCM
- 2+ years of experience in LATAM region
- Must have extensive industry knowledge and understanding of payroll and project timelines
- Strong communication and must be able to have difficult conversations with the partners in less favorable situations
- Research-oriented, exceptional organizational skills and attention to detail with ability to quickly assimilate information
- Excellent presentation and written communication, listening and consultative skills
- Drive, strong work ethic, and a passion to deliver an unparalleled customer experiences
- Fluency in the English and Spanish language required
- Business proficiency in another language is preferred
GO FARTHER WITH VELOCITY
At Velocity Global, we're building a dream team made up of the world's best talent. We're looking for people like you to join us as we make opportunity borderless for people everywhere.
ABOUT VELOCITY GLOBAL
At Velocity Global, our values represent who we are and the company we want to be. We harness the power of unity, diversity, and collaboration, drive for impact, and win as a team - bringing our unique talents together to achieve our common goals. In partnership with our customers and ourselves, we are better together, and together, we win.
Please refer to our present benefits offering here.
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