Assistant Intake Rep

**About the company**:
With over 40 years in the Home Care industry. We comprise a team of home care professionals: Nurses, Coordinators, Recruiters, Account Managers, Intake, Data Entry, Billing, Payroll Compliance, HR Clerks, Home Health Aides, Personal Care Aides, and Personal Assistants. Special Touch Home Care offers traditional Home Health Aide services and access to the Consumer Directed Personal Assistance Program (CDPAP). Our mission is to provide high-quality home health care that keeps loved ones happier, healthier, and safer within the comfort and familiarity of their own home.

**Role Overview**:
The Assistant Intake Representative will support our current intake representatives in their efforts to interact with prospective clients and increase productivity. This role involves engaging with potential new patients, answering inquiries about our services, and assisting with various administrative tasks related to intake processes.

**What you’ll do**:

- Follow up with prospective clients to answer questions and inform them about our services.
- Manage the chatbot on our website to assist visitors and collect relevant information.
- Update the staff referral sheet to track inbound traffic effectively.
- Reach out to current caregivers and patients to inform them about our referral program.
- Update CRM system with the status of referrals in the registration/onboarding process
- Contact older referrals to assess continued interest in our services.

**Skills**:

- Proficiency in Microsoft Excel and Word for data management and documentation.
- Capability to conduct Zoom meetings with the camera enabled for virtual communication.
- Strong communication skills in both Spanish and English, both written and verbal.

**Benefits**

**Why Assistantly**:At Assistantly, we're dedicated to connecting talented professionals like you with rewarding opportunities across various industries. When you partner with our forward-thinking team, you'll gain access to a diverse range of roles, from administrative positions to executive support, all tailored to match your unique skills and aspirations. Become a unicorn and unlock the potential for meaningful career advancement and personal development
- Permanent WFH opportunities
- Part-Time, Full-Time
- Health & Wellness Allowance
- Paid Time Off (PTO) Yearly
- Monthly Bonus Drawings
- Loyalty & Performance Bonuses
- Profit Sharing
- Professional Development Training
- Community of Unicorns

Tipo de puesto: Tiempo completo

Sueldo: $300.000.000 - $400.000.000 al mes