Activation Specialist

hace 2 meses


Bogotá Cundinamarca, Colombia Healthatom A tiempo completo

En Healthatom estamos revolucionando la industria de la salud, usando la tecnología como una herramienta poderosa. Por eso, creamos soluciones que facilitan la gestión del día a día de cientos de clínicas, consultas y centros médicos.

Como Healthatomers, compartimos un propósito en común**:mejorar la calidad y el acceso a la salud de las personas**. Operamos en más de 20 países y atendemos a más de 10 mil clientes, pero no nos detenemos ahí, nuestro crecimiento es imparable

**¿A quién buscamos?**

Como Activation Specialist, desempeñarán un papel clave en la satisfacción y retención de los clientes. Tu principal responsabilidad será guiarlos a través del proceso de activación del software, asegurándote de que experimenten su valor y lo utilicen de manera efectiva para mejorar las operaciones en sus clínicas.

**¿Qué harás?**
- Asegurar que las métricas relacionadas con los tiempos se mantengan dentro de un buen margen, trabajando con cualquier tipo de cliente dentro de la cartera.
- Cumplir la meta de activación exitosa de clientes para disminuir el churn temprano.
- Entender las expectativas de los clientes para guiarlos hacia un proceso de activación exitoso.
- Proporcionar orientación experta sobre las funcionalidades del software, y prácticas recomendadas a los usuarios para lograr un onboarding exitoso.
- Mantener una comunicación regular con los clientes durante el proceso de activación ofreciendo apoyo proactivo, resolviendo problemas y garantizando un uso óptimo del software.
- Recopilar feedback de clientes que permitan la optimización del proceso de activación y de funcionalidades del software.
- Uso constante de herramientas de aprendizaje adicionales durante el proceso de activación, como artículos del centro de ayuda, videos, etc.
- Hacer seguimiento a través del pipeline y de las distintas tareas de gestión generadas para transmitir el valor de la plataforma a sus negocios.

**¿Qué buscamos?**
- Profesional en Áreas de Administración, Administración de Servicios, o de la salud.
- Al menos un año trabajando en el área de clientes, como asesor de onboarding, postventa o customer success.
- Buen manejo del CRM y puede utilizar sus funciones avanzadas para gestionar la información del cliente.
- Puede realizar análisis de datos simples, pero tiene dificultades para extraer insights significativos.

**Nos resultaría interesante si cuentas con...**
- Experiência en un SaaS relacionado al área de la salud

**¿Qué tenemos para ti?**
- Días extra de vacaciones, para que recargues energías y aproveches al máximo tus momentos de descanso.
- Porque sabemos que hay que celebrar la vida en grande, disfruta de tu cumpleaños con un merecido día libre.
- Tendrás la posibilidad de trabajar de forma remota.
- Posibilidad de acceder a cursos de formación complementaria.
- Tendrás acceso a telemedicina, nutrición y psicología para promover tu salud física y mental.
- Para nuestros/as Healthatomers en Chile, ofrecemos un** **seguro complementario de salud.



  • Bogotá, Cundinamarca, Colombia IQVIA A tiempo completo

    **Job Overview** Under moderate supervision, executes the feasibility, site identification regulatory, start-up, and maintenance activities in accordance with regulations, SOPs, and project requirements at the regional, or country level. Prepares and manages site documentation; reviews and negotiates site documents and contracts with sites and sponsors;...


  • Bogotá, Bogotá D.E., Colombia 3M A tiempo completo

    Job Title: Regional Activation Marketing SpecialistAbout the Role:As a Regional Activation Marketing Specialist at 3M, you will play a key role in managing and executing marketing programs aimed at the growth of the Electrical Markets Division in South America. You will interact with the Latin America and countries' division leaders, division sales team,...


  • Bogotá, Cundinamarca, Colombia IQVIA A tiempo completo

    **Job Overview** Perform tasks at a country level associated with Site Activation (SA) activities in accordance with applicable local and/or international regulations, standard operating procedures (SOPs), project requirements and contractual/budgetary guidelines. May also include maintenance activitie. Developing professional individual contributor who...


  • Bogotá, Bogotá D.E., Colombia IQVIA LLC A tiempo completo

    Site Activation SpecialistJob OverviewExecute feasibility, site identification, regulatory, start-up, and maintenance activities in accordance with regulations, SOPs, and project requirements at a regional or country level.Key ResponsibilitiesPrepare and manage site documentation, reviews, and negotiations of site documents and contracts with sites and...


  • Bogotá, Bogotá D.E., Colombia 3M A tiempo completo

    Unlock Your Potential in 3M's Electrical Markets DivisionAs a Regional Activation Marketing Specialist in 3M's Electrical Markets Division, you will play a key role in driving marketing programs aimed at the growth of this division in South America. You will collaborate with the Latin America and countries' division leaders, division sales team, distribution...


  • Bogotá, Bogotá D.E., Colombia Iqvia Argentina A tiempo completo

    Job Overview: As a Site Activation Specialist at Iqvia Argentina, you will perform critical tasks associated with site activation activities in accordance with local and international regulations, standard operating procedures, project requirements, and contractual guidelines. This role requires a professional individual contributor who works under moderate...


  • Bogotá, Bogotá D.E., Colombia Iqvia A tiempo completo

    Job Overview">As a Trilingual Site Activation Coordinator, you will perform tasks at a country level associated with contracts for site activation activities in accordance with applicable local and/or international regulations, standard operating procedures (SOPs), project requirements and contractual/budgetary guidelines. Your role may also involve...


  • Bogotá, Colombia IQVIA Argentina A tiempo completo

    Job Overview Perform tasks at a country level associated with Site Activation (SA) activities in accordance with applicable local and/or international regulations, standard operating procedures (SOPs), project requirements, and contractual/budgetary guidelines. May also include maintenance activities. Developing professional individual contributor who...


  • Bogotá, Colombia IQVIA Argentina A tiempo completo

    Job Overview Perform tasks at a country level associated with Site Activation (SA) activities in accordance with applicable local and/or international regulations, standard operating procedures (SOPs), project requirements and contractual/budgetary guidelines. May also include maintenance activities. Developing professional individual contributor who...

  • Activation Specialist

    hace 2 meses


    Bogotá, Cundinamarca, Colombia Healthatom A tiempo completo

    En Healthatom estamos revolucionando la industria de la salud, usando la tecnología como una herramienta poderosa. Por eso, creamos soluciones que facilitan la gestión del día a día de cientos de clínicas, consultas y centros médicos.- Como Healthatomers, compartimos un propósito en común: mejorar la calidad y el acceso a la salud de las personas....


  • Bogotá, Bogotá D.E., Colombia Thermo Fisher Scientific A tiempo completo

    Job SummaryWe are seeking a highly organized and detail-oriented Medical Operations Specialist to join our team. As a key member of our operations group, you will be responsible for providing administrative and technical support to project teams.About the RoleThis is an exciting opportunity for a skilled professional to work in a fast-paced environment,...


  • Bogotá, Bogotá D.E., Colombia Thermo Fisher Scientific A tiempo completo

    About the RoleWe are seeking a highly skilled Clinical Trials Operations Specialist to join our team at Thermo Fisher Scientific. This is an exciting opportunity for someone to work in a dynamic environment, supporting the site activation process for clinical trials.Job DescriptionSupport Site Activation: Assist in coordinating and overseeing trial...


  • Bogotá, Cundinamarca, Colombia Gallagher A tiempo completo

    **Introducción**: Bienvenido a Gallagher, líder mundial en seguros, gestión de riesgos y servicios de consultoría. Con un equipo en crecimiento de más de 50.000 profesionales en todo el mundo, empoderamos a empresas, comunidades e individuos para que prosperen. En Gallagher, puede desarrollar una carrera, ya sea en nuestra división de corretaje,...


  • Bogotá, Bogotá D.E., Colombia Publicis Global Delivery A tiempo completo

    Job DescriptionOverviewThe Programmatic Campaign Specialist is responsible for managing and optimizing online ad campaigns. This includes monitoring performance, analyzing data, automating report downloads, and performing quality assurance on campaigns. They set up campaigns, manage audience, and upload creative content. A key part of the role is optimizing...


  • Bogotá, Bogotá D.E., Colombia IQVIA Argentina A tiempo completo

    Job OverviewWe are seeking a highly skilled Site Activation Specialist to join our team at IQVIA Argentina. The successful candidate will be responsible for performing tasks at a country level associated with Site Activation (SA) activities in accordance with applicable local and/or international regulations, standard operating procedures (SOPs), project...


  • Bogotá, Bogotá D.E., Colombia Publicis Global Delivery A tiempo completo

    Job Description">OverviewThe Digital Campaign Optimization Specialist is responsible for overseeing and optimizing online ad campaigns. This encompasses monitoring performance, analyzing data, automating report downloads, and performing quality assurance on campaigns.This role involves setting up campaigns, managing audience targeting, and uploading creative...


  • Bogotá, Cundinamarca, Colombia Mondelēz International A tiempo completo

    **Job Description**: **Are You Ready to Make It Happen at Mondelēz International?** **Join our Mission to Lead the Future of Snacking. Make It With Pride.** You help execute the revenue management workstream to help us optimize the return on investment on our trade spend activities. **How you will contribute** You will: - Work with customer teams to...


  • Bogotá, Bogotá D.E., Colombia Publicis Global Delivery A tiempo completo

    Job SummaryWe are seeking a highly skilled Senior Financial Operations Specialist to join our team at Publicis Global Delivery. In this role, you will be responsible for creating Production Jobs, monitoring Job progress, and issuing billing instructions to the shared service team.About the RoleThe ideal candidate will have excellent communication skills,...


  • Bogotá, Colombia IBM de Colombia & CIA S.C.A A tiempo completo

    Introduction A Sales Representative (Digital) role (what we internally call a ‘Digital Sales Specialist’) within IBM storage means co-creating with clients and colleagues in one of the most trusted, respected and awarded teams in its space. When clients want cyber resiliency they think of IBM Storage. A career with us gives you exceptional sales...


  • Bogotá, Colombia IQVIA A tiempo completo

    RSU Specialist for External Commerce (ComEx) Location: LATAM Essential Functions • Responsible for importations and exportation activities in specific LATAM countries for our FSP model. • Ensure adherence to standard operating procedures (SOPs), Work Instructions (WIs), quality of designated deliverables and project timelines. • Perform start...