Csr English Suw

**About Us**

Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best experiences for +750 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.

**Job Summary**

We are looking for a bilingual (Spanish & English) representative to deliver world-class customer support and build customer satisfaction.

**Primary Job Responsibilities**
- Answer incoming phone calls for customer service lines.
- Provide a high level of professional and competent service assistance.
- Effectively communicates resolution to customer issues, summarize ideas and provide concise answers.
- Create a positive impression of the brand whenever interacting with customers.
- Ensure that all issues are processed correctly and in a timely manner.

**Skills/Knowledge/Abilities**

**Education**

**Experience Target**

**Specialized Certifications**

**About Foundever**

Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best experiences for +750 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.