Customer Service Rep Ii

hace 4 semanas

Colombia Medtronic A tiempo completo

**Careers that Change Lives
**A Day in the Life
Responsibilities may include the following and other duties may be assigned.
- Represents company to external and internal customers, answers product-related questions, traces lost shipments, interprets and clarifies customer orders for the shipping department, takes orders or registrations, and when necessary may connect customers to appropriate support or field staff.
- May manage web-based ordering or registrations, confers with management regarding customer credits, returns goods for credit, identifies quality assurance complaints, and writes price differentials on mail orders.
- May approve allocation of stock in short supply, special price quotations and bids, pricing allowances, deductions and adjustments.
- May manage inventories at customer facilities using EDI (electronic data interchange), forecasting, replenishment and inventory systems, focusing on stock and allocation issues to maximize service levels.

**Must Have: Minimum Requirements**
- Advance English level.
- Highschool degree.
- 1 or more years of experience with customer service, technical support, backoffice or related.
- Support on scalations situations with the customer.
- Communication Skills.
- Excellent customer service skills.
- Follow up on processes.
- Good resolution of conflicts.

**Nice to Have**
- Ability to multi-task in a fast-paced environment.
- Bacherlos degree.
- Experience with interpersonal interactions with customers
- Experience in using a computer and multiple software programs
- Ability to use multiple software programs and navigate through multiple screens and programs at the same time.

**About Medtronic**

Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.

We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future.

Physical Job Requirements

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America)

  • Customer Service Rep English

    hace 3 semanas

    Colombia, Huila Foundever A tiempo completo

    **About Us** Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best experiences for +750 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a...

  • Agente Customer Service

    hace 7 días

    Colombia Grupo empresarial COS A tiempo completo

    We are looking for a customer service agent to join us in a our team CUSTOMER OPERATION SUCESS S.A.S.! **Responsibilities**: - Understand customer needs and requirements. - Address the customer’s inquiries. **Qualifications**: - B2+ in English. - Full time availability. - Prior experience in collections, customer service, sales, or related call center...

  • Customer Service Retention

    hace 3 semanas

    Colombia ttg Talent Solutions, Inc. A tiempo completo

    **Retention Specialist (customer service retention)** **Medellin** **Full-time - permanent** **Salary depending on experience** At ttg Talent Solutions we are looking for a **Retention Specialist** to join one of our amazing clients. You will be in charge of providing support to the Commercial Area Management in the Customer Retention and/or Insured area....

  • Customer Service

    hace 1 día

    Colombia Hoy trabajas.com A tiempo completo

    **Cargo**: **Customer Service** **Salario**: **2.500.000 a 3.500.000** **Medellín** Importante empresa requiere Customer Servicie para **MEDELLIN** personal con o sin experiência comercial con nível de inglés B2 en adelante, dentro de sus funciones estará trabajo en línea financiera con la finalidad de resolver preguntas informativas, pqr, quejas y...

  • Customer Service Retention

    hace 3 semanas

    Colombia ttg Talent Solutions, Inc. A tiempo completo

    **Retention Specialist (customer service retention)** **Medellin** **Full-time - permanent** **Salary depending on experience** At ttg Talent Solutions we are looking for a **Retention Specialist** to join one of our amazing clients. You will be in charge of providing support to the Commercial Area Management in the Customer Retention and/or Insured area....

  • Remote Customer Service Agent

    hace 1 día

    Colombia, Huila 24Seven Rent A Car A tiempo completo

    **Responsibilities**: - Respond to customer inquiries in a timely and professional manner. - Provide accurate information about products and services. - Resolve customer complaints and escalate issues to the appropriate department when necessary. - Maintain customer records and update customer information as needed. - Provide excellent customer service by...

  • Barranquilla - Customer Service Agent

    hace 3 semanas

    Colombia, Huila Foundever A tiempo completo

    **About Us** Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best experiences for +750 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a...

  • Barranquilla - Customer Service Agent

    hace 3 semanas

    Colombia, Huila Foundever A tiempo completo

    **About Us** Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best experiences for +750 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a...

  • Customer Service and Administrative Support

    hace 5 días

    Colombia Assisto A tiempo completo

    **Position**: Customer Service and Administrative Support (Remote) We are looking to hire a highly motivated virtual assistant to be part of a growing car washing company located in the United States. The position is considered part-time and ideal for those looking to get extra hours. **Responsibilities**: - Handle daily inbound phone calls from...

  • Chat- Customer Service

    hace 5 días

    Colombia Solvo Global A tiempo completo

    ¡Abrimos vacante para agentes de customer service en Medellín! Si estás en busca de una oportunidad que te permita crecer profesionalmente y contribuir al éxito de una empresa en constante crecimiento, ¡postúlate hoy mismo y únete a nuestro equipo en Solvo Global! **Ciudad**: Medellín presencial **Horario**: lunes a domingo con dos días off...

  • Customer Services Manager

    hace 3 semanas

    Colombia ttg Talent Solutions A tiempo completo

    **Position Title: Customer Care Service Manager** **Location: Remote** **Schedule: 9:00 a.m. - 5:00 p.m.** **Contract Type: Permanent** **Salary: Competitive** **Description**: The Customer Care Service Manager (CCSM) plays a pivotal role in the lifecycle management, growth, and retention of the assigned customer base. Reporting to the Senior Manager of...

  • Customer Support Associate

    hace 14 horas

    Colombia Solvo Global A tiempo completo

    **Position**:Customer support Associate **City**:Medellín **Schedule**: Availability Monday to Friday 7:00 am - 7:00 pm. **Job description**: **Responsibilities**: professional manner, ensuring accuracy and attention to detail. - Maintain a high rate of isolved client retention by delivering superior customer service and addressing client inquiries...

  • (90% English) Customer Service Associate

    hace 3 semanas

    Colombia Teleperformance A tiempo completo

    What We’re Looking for ️Why TP?We are experts in global digital business services in 100 countries with nearly 500,000 Teleperformers around the world! Great Place To Work has certified us as one of the best places to work for in Colombia and the world. We don't stop innovating and we always go beyond.Are you ready to be part of the TOP team? What...

  • Customer Service Support

    hace 4 días

    Colombia Essity A tiempo completo

    **Customer Service Support**: **Acerca del Rol** Asesorar y dar soporte al cliente interno / externo del negocio Institucional de Colombia, creando relaciones con los clientes proporcionando soluciones a sus necesidades y buscando su satisfacción. **Responsabilidades** 1. Garantizar el adecuado asesoramiento a los clientes basados en la propuesta de...

  • Customer Service

    hace 5 días

    Colombia Food Alliance Colombia A tiempo completo

    Recabar información en relación al proceso operativo de almacén así como sus actividades. - administrar los procesos de pick and pack, inbound, outbound y de distribución así como la logística inversa. - administrar el inventario, recibir reportes de entradas y salidas y revisarlos. - administrar, a través del operador logístico la calidad y tiempos...

  • Customer Support Associate

    hace 5 días

    Colombia Solvo Global A tiempo completo

    **Schedule**:Availability Monday to friday 7:00 am - 7:00 pm CT **Job description**: **Responsabilities**: professional manner, ensuring accuracy and attention to detail. - Maintain a high rate of isolved client retention by delivering superior customer service and addressing client inquiries effectively. - Conduct research and resolve client inquiries,...

  • Data Entry con Experiencia en Customer Service

    hace 3 semanas

    Colombia Solvo Global A tiempo completo

    En Solvo Global nos en contramos en la busqueda de un **Client Support Associate** quien será el responsable de alimentar la base de datos de nuestros clientes así como de procesar las altas y bajas de sus empleados. Esta persona debe ser muy detallista ya que manejará información sensible como SSN, información bancaria, etc. **Requisitos**: Inglés...

  • Assoc Remote Sales Rep

    hace 1 día

    Colombia Medtronic A tiempo completo

    **Careers that Change Lives **A Day in the Life Responsibilities may include the following and other duties may be assigned. - Remotely sells Medtronic's products and retains end-user patients within an assigned geographic area and /or specific customer accounts for pre-defined territory locations to achieve or exceed assigned sales goals. - Identify,...

  • Customer Succes Specialist

    hace 6 días

    Colombia HUBTEK A tiempo completo

    Maintaining customer experience. - Customer utilization - drive customer adoption and increase usage. - Customer Relationship building. - Customer education on self-service and processes. - Provide feedback from premium partnerships with development insight and or additional feature functions. - Conflict resolution. **Minimum requirements** **What would...

  • Customer Service

    hace 4 semanas

    Colombia Solvo Global A tiempo completo

    Únete a la mejor empresa en crecimiento con un ambiente totalmente diferente, lleno de nuevas experiências y oportunidades. ¡**NO SOMOS UN CALL CENTER!** Como Especialista en Cuentas por Cobrar y Servicio al Cliente, serás clave para garantizar que todas las funciones contables se realicen de manera precisa y oportuna, sin la presión de trabajar en un...