Retail Healthcare Customer Care Associate- Bogota
hace 4 semanas
Bogotá, Bogotá D.C., CO, 111611**Description**:
- At Continuum Global Solutions, our vision is to be the leader in customer experience by connecting the right people with innovative solutions to deliver outstanding results. We will empower and support our employees to reach unimaginable heights while growing our business to make a global impact. Our can-do culture works together to make the ordinary exceptional.- Are you an exceptional listener who
- **_AIMS HIGHER.REACHES FARTHER_** when it comes to challenges and solving problems? Can you
- **_ACT BOLD.BE PASSIONATE_** with your impressive communication skills, empathy, and strong persuasion? Can you
- **_BE ONE.HELP MANY_** in a way that provides a positive experience? Do you want to
- **_BE DIFFERENT.BE YOU_** and
- **_LEARN MORE.TAKE ACTION_**:
- ?_
**JOIN OUR TEAM TODAY**
- We are hiring remote
- **Customer Service Associates **in Colombia who will support inbound calls and written communications regarding feedback from US based customers in the form of complaints or great service for a Retail Healthcare Account. You do not need a background in retail or healthcare, just a passion for learning and a desire to understand concerns, provide solutions, and make an impact on the lives of others.**RESPONSIBILITIES**:
- Answer inbound calls from US customers and address questions & concerns regarding the retail store and/or website
- Provide customers with verbal and/or written correspondence regarding the customer’s feedback or concerns making them feel heard and understood with acknowledgement and resolution
- Utilize tools and resources effectively to gain product knowledge and navigation of the website when assisting customers
- Empathize and resolve concerns to simplify the customer’s retail experience
- Adapt to learn new call types when business needs change & flex support in those areas
**ADDITIONAL REQUIREMENTS**:
- 18+ Years Old & High School Graduate
- 6+ months of BPO call center experience
- Advanced English-speaking and written communication
- Willing to work shifts Monday-Friday 8am-8pm Eastern, Saturday & Sunday 8:30am-7pm
- Professional Positive Attitude & Courteous Telephone Etiquette
- Customer focused personality
- High Speed Internet of 20 download speed and 3 upload speed
- Workspace free of noise and distractions
**BENEFITS & PERKS**:
- Total salary of up to $2,873,750, which includes basic salary and a variable salary of up to 21%, depending on performance with indicators. The base monthly salary is $2,375,000.
- Paid Training
- Comprehensive health insurance package
- Paid vacation
- State of the art facilities & great work environment
- Great work environment
- Career growth opportunities
**About Continuum Global Solutions, LLC**- Continuum is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, disability, military/veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local laws.- Continuum recruiting correspondence will always come from a talent acquisition representative with an official
Tenemos otros empleos actuales relacionados con este campo que puede encontrar a continuación
-
Retail Healthcare Customer Care Associate- Bogota
hace 4 semanas
Bogota, Colombia Continuum Global Solutions A tiempo completoAt Continuum Global Solutions, our vision is to be the leader in customer experience by connecting the right people with innovative solutions to deliver outstanding results. We will empower and support our employees to reach unimaginable heights while growing our business to make a global impact. Our can-do culture works together to make the ordinary...
-
Customer Service Representative Bogotá 1
hace 3 semanas
Bogota, Colombia Sitel A tiempo completo**Customer Service Representative Bogotá 1**: - Req ID#: 369964- Bogota, Bogotá - Calle 166, CO- Job Description: **About Us**: Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our...
-
Customer Care-healthcare
hace 1 semana
Bogota, Colombia EXL Services A tiempo completo¿Estás buscando una emocionante oportunidad laboral en el sector de call center? EXL en Bogotá te invita a ser parte de nuestro equipo como Agente de Call Center Bilingüe en el Centro Empresarial Conecta, frente al Portal Dorado. Esta es una campaña netamente de servicio al cliente, sin ventas ni retención. **Detalles de la Posición**: **Nível de...
-
Manager, Customer Care
hace 3 semanas
Bogota, Colombia Coupa Software A tiempo completoThrough the power of trillions of dollars in business spend, Coupa’s mission is to unlock our customers' full potential to do well and do good, anchored in our shared belief that we are smarter together. Our customers, suppliers, and employees - our Coupanians - come together to co-create ideas and innovations that impact the power of spend. Through the...
-
Client Care Associate
hace 4 semanas
Bogota, Colombia Visa A tiempo completo**Company Description** Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and...
-
Customer Service Associate
hace 6 días
Bogota, Colombia Teleperformance Colombia A tiempo completoResponsabilidadesWhat you’ll do as a Customer Service Associate?- Respond to all customer inquiries. Provide excellent customer service by being a good listener - Work with confidential customer information, while treating it sensitively - Aim to resolve issues on the first interaction by being proactive, patient, and understanding.RequisitosWho are you?-...
-
Customer Service Representative Bogotá
hace 4 semanas
Bogota, Colombia Foundever A tiempo completo**About Us** Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best experiences for +750 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a...
-
Customer Care
hace 3 semanas
Bogota, Colombia Rindegastos A tiempo completoEn Rindegastos estamos buscando a nuestro/a siguiente **Customer Care** para nuestro equipo de Customer Experience, quien tendrá como objetivo principal interactuar, hablar, escuchar y capacitar a nuestros usuarios; traspasar información valiosa a todas las áreas y trabajar en pro de mejorar la experiência del usuario con la marca y con el...
-
Region Manager
hace 3 semanas
Bogota, Colombia GE HEALTHCARE A tiempo completo**Job Description Summary**: - ** Job Posting Title** Region Manager Caribbean - ** Job Description Summary** In this role, Region Manager will be responsible for all Caribbean countries, including Islands, Venezuela/Guyana & Suriname indirect operation, order intake and sales for Imaging, Ultrasound, Primary Care and Services businesses. - ** Company...
-
Customer Service Associate
hace 2 semanas
Bogota, Colombia NielsenIQ A tiempo completoCompany Description - ** Location: Bogotá**: - ** Schedule: Hybrid**: - ** Reference ID: REFID536248** **Job Description**: **About the Job** The Customer Service Associate will be responsible for offering service to our clients, ensuring all customer inquiries and queries are turned around efficiently using the proprietary NielsenIQ platforms. The job...
-
Customer Service Representative Bogotá
hace 3 semanas
Bogota, Colombia Foundever A tiempo completo**About Us** Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best experiences for +750 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a...
-
Analista de Customer Care
hace 4 semanas
Bogota, Colombia Genfar A tiempo completo**Descripción de la empresa** Analista de Customer Care** - Elijo Cuidarme, Yo Elijo Genfar_ El lograr una vida plena y saludable es posible. En Genfar, esto se logra a través de su gente; personas con distintas nacionalidades, roles, conocimientos y creencias que luchan constantemente para llevar lo mejor del mundo de la salud, a toda la sociedad con los...
-
Customer Care Representative
hace 1 semana
Bogota, Colombia Vantage Specialty Chemicals A tiempo completoVantage is a leading supplier of naturally derived specialty ingredients and formulations that cater to the evolving needs of industrial and consumer markets. Through our chemistries, our customer focus and our global footprint, we are ENABLING TOMORROW’S SOLUTIONS TODAY. As a company on the move, you’ll be working as part of a collaborative team and...
-
Jr Customer Service Associate
hace 4 semanas
Bogota, Colombia NielsenIQ A tiempo completoCompany Description - ** Location: Bogotá**: - ** Schedule: Hybrid**: - ** Reference ID: REFID696847** **Job Description**: **About the job** The Jr Customer Service Associate will be responsible for offering service to our clients, ensuring all customer inquiries and queries are turned around efficiently using the proper NielsenIQ platforms. The job...
-
Full Customer Service Associate
hace 4 semanas
Bogota, Colombia NielsenIQ A tiempo completoCompany Description - ** Location: Bogotá**: - ** Schedule: Hybrid**: - ** REF30339C** **Job Description**: **About the job** The Jr Customer Service Associate will be responsible for offering service to our clients, ensuring all customer inquiries and queries are turned around efficiently using the proper NielsenIQ platforms. The job will focus on...
-
Jr Customer Service Associate
hace 4 semanas
Bogota, Colombia NielsenIQ A tiempo completoCompany Description - ** Location: Bogotá**: - ** Schedule: Hybrid**: - ** REF30339C** **Job Description**: **About the job** The Jr Customer Service Associate will be responsible for offering service to our clients, ensuring all customer inquiries and queries are turned around efficiently using the proper NielsenIQ platforms. The job will focus on...
-
Practicante de Seguridad y Salud en El Trabajo
hace 4 semanas
Bogota, Colombia EMERGIA CUSTOMER CARE A tiempo completoReciban un cordial saludo de parte de **Emergia Customer Care Colombia.** Nuestra empresa dedicada al customer journey, está en la búsqueda de nuevos talentos que puedan hacer parte de nuestra gran familia, por esta razón estamos en la búsqueda de estudiantes del programa **Seguridad y Salud en el Trabajo**, esto con el fin de apoyar el proceso de...
-
: Customer Service Representative
hace 2 semanas
Bogota, Colombia Emapta A tiempo completo**Job Information**: Job Family **CSR*** Work Arrangement **Onsite*** City **Usaquen*** State/Province **Bogota, D.C.*** Country **Colombia*** **Introduction/Brief Desc of the Client/Account**: **Empower Your Career with HG Doctors: Join the Frontline of Healthcare Support!** Step into the vibrant world of healthcare support, where balance isn't...
-
Customer Service Associate Bogotá North Point
hace 3 semanas
Bogota, Colombia Teleperformance Colombia A tiempo completoResponsabilidadesWhat youll do as a Customer Service Associate?- Respond to all customer inquiries. Provide excellent customer service by being a good listener - Work with confidential customer information, while treating it sensitively - Aim to resolve issues on the first interaction by being proactive, patient, and understanding.RequisitosWho are you?- An...
-
Customer Service Associate
hace 7 días
Bogota, Colombia Teleperformance Colombia A tiempo completoResponsabilidadesWhat you’ll do as a Customer Service Associate?- Respond to all customer inquiries. Provide excellent customer service by being a good listener - Work with confidential customer information, while treating it sensitively - Aim to resolve issues on the first interaction by being proactive, patient, and understanding.RequisitosWho are you?-...
