Customer Service Representative
hace 6 meses
**About the company**:
GP Transco is an asset-based trucking and logistics company, currently operating 500 trucks and over 700 trailers over the road. Headquarters located in Joliet, IL USA. We are one of the highest-paying trucking companies in the United States and pride ourselves on bringing a modern approach to the industry, and not settling for outdated industry practices. We have been in business for over 15 years and have plans for growth, which is why we are looking to add new talent to our team. GP Transco Colombia division was recently established as a satellite office to provide direct support to our operations.
**NOTE: this position is work from the office in Medellin. Not from home**
**Job description**
GP Transco is one of the fastest growing transportation companies in Midwest. We have an office in Medellin and seeking to add a full time after-hours operations representative to our team.
There are several different schedules available. Please review them below before applying.
**Position Requirements**:
- Possess strong communication skills.
- Ability to work weekends and holidays.
- Being on time, prompt, and prepared on a daily basis.
- High school degree.
- MUST multi-task in a fast paced environment and maintain composure under pressure.
- Self-motivated problem-solver that has a strong desire to meet our company needs.
- Accurate data entry.
**General Job Duties**:
- Inbound/outbound calls.
- Data entry. Document actions by completing reports, logs and records.
- Effectively prioritize situations and make decisions based on the information received.
- Providing driver updates to the customers and brokers.
- Assisting drivers with directions, breakdowns, load information.
- Problem solving while under pressure.
**SCHEDULE**:
**Colombia Time**
Monday to Friday: 4pm - 10pm _(30 minutes lunch)_
Saturday: 7am - 4pm _(1hr lunch time) _
Work Remotely
- No
Pay: $2,500,000 - $2,800,000 per month
Application Question(s):
- Do you live in Medellin?
**Language**:
- English B2 level or better (required)
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