Customer Service Representative

hace 6 meses


Colombia solvo Global A tiempo completo

Únete a la mejor empresa en crecimiento con un ambiente totalmente diferente, lleno de nuevas experiências y oportunidades. NO SOMOS UN CALL CENTER En esta oportunidad, buscamos un/una: Customer Service Representative

**Ubicación**: Presencial en Medellín

**Horario**: Lunes a viernes, de 8:00 am a 7:00 pm (En este rango, se te asigna el horario - menos de 45 horas semanales, contrato por 47h) — Fines de semana off.

**Remuneracion**: $2.600.000 ($1.690.000 prestacional + $910.000 no prestacional) + Auxilio de transporte (162.000).
- Atender llamadas entrantes y crear tickets para resolver problemas de los clientes.
- Transferir llamadas según sea necesario.
- Ayudar con preguntas generales sobre nuestros servicios.
- Mantener una asistencia puntual en reuniones programadas.
- Investigar y resolver consultas relacionadas con servicios telefónicos, comunicaciones unificadas, tarifas y facturación.

**Requisitos**
- Al menos 1 año de experiência en servicio al cliente. **Inglés de un B2+ / C1 — El inglés avanzado es indispensable para esta posición. ** Excelente habilidad de comunicación. **Escucha activa y capacidad de comprensión. ** Disposición para aprender nuevos procesos.

**Beneficios**
- Contrato a término indefinido.
- Excelente ambiente laboral.
- Cursos gratis en Solvo University.
- Cursos de excel, Inglés, finanzas personales y más, para ti y tu familia.
- Planes de bienestar
- Remuneración altamente competitiva
- Muchas oportunidades de crecimiento
- Oportunidades de practicar el idioma
- No te pierdas esta gran oportunidad.

Pay: $2,600,000 per month



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