Global Marking Support Officer

hace 4 semanas

Bogota, Colombia British Council A tiempo completo

Global Marking Support Officer (flexible location)

**Date**:18-Jan-2023

**Location**: Bogota, Americas, CO

**Company**:British Council

The British Council builds connections, understanding and trust between people in the UK and other countries through arts and culture, education and the English language.
We work in two ways - directly with individuals to transform their lives, and with governments and partners to make a bigger difference for the longer term, creating benefit for millions of people all over the world. We help young people to gain the skills, confidence and connections they are looking for to realise their potential and to participate in strong and inclusive communities. We support them to learn English, to get a high-quality education and to gain internationally recognised qualifications. Our work in arts and culture stimulates creative expression and exchange and nurtures creative enterprise. We connect the best of the UK with the world and the best of the world with the UK.
These connections lead to an understanding of each other's strengths and of the challenges and values that we share. This builds trust between people in the UK and other nations which endures even when official relations may be strained. We work on the ground in more than 100 countries. In 2019-20 we connected with 80 million people directly and with 791 million overall, including online and through our broadcasts and publications.

**Pay Band**: G/6

**Contract Type**: Fixed term for 1 year

**Location**:Argentina, Canada, Colombia, Mexico or Peru

**Department**: Exams

**Closing Date**: advert will close on
**Monday 30 January, 2023 at 23:59 Colombia time**.

**Role Purpose**

Lead on managing utilisation and allocation of Global Hub Examiners for the delivery of online IELTS testing globally. Work closely with Global Marking Support Managers providing support to the Examiner Hubs in ensuring that the Hubs operate effectively and consistently. The post holder will ensure that all processes are carried out to a high standard in accordance with all appropriate internal policies and external regulations and can withstand scrutiny.

**Main accountabilities but not limited to the following**
- Implements a range of standardised, operational procedures and systems to plan work or schedule based on management direction to ensure milestones are met
- Receives instructions and requests from Hub Managers, Examiner Standards Managers, Global Marking Support Manager and Examiners, and plans and organises given resources accordingly (often at short notice) to ensure that work is carried out efficiently and effectively
- Takes end-to-end accountability for researching and obtaining satisfactory and timely resolution of queries from Examiners, coordinating input from other colleagues in the Global Exams Delivery Operations (GEDO). Ensures the customer is kept informed throughout the process
- Focuses on delivering excellent customer service throughout all tasks, projects and processes
- Develops good working relationships with appropriate colleagues throughout the BC to facilitate effective and efficient service delivery
- As required, supports senior colleagues in the GEDO ensuring operations run efficiently and effectively and that a positive, professional image of the BC is projected
- Adheres to regulatory and internal procedures and obligations
- Uses standardised processes to monitor teams compliance with agreed quality procedures, ensuring adherence with regulatory and internal compliance requirements. Highlights to senior managers any instances of non-compliance
- Uses standard procedures and templates, updates and regularly reports on key management information to the Global Marking Support Manager
- Ensures that all data and databases are up-to-date and accurate to support senior managers in making timely and effective business decisions that respond to operational needs
- Operates and runs regular reports to enable effective resource management for the team
- Actively seeks to maximise value for money when scheduling resources
- Plans and prioritises own work activities, which span across the GEDO, responding to changing and at times competing requirements to ensure effective delivery of responsibilities over a weekly/monthly time horizon
- Likely to support the management of day-to-day performance of Examiners escalating incidents as appropriate

**Requirements of the role**
- Demonstrable experience
- of working as part of a dispersed team to deliver a service
- in stake-holder management and managing communications effectively
- of working to tight, and immovable deadlines and delivering results in a pressured environment
- Proven record of having excellent organisation skills
- Education to degree level
- English C1 (IELTS 7 or equivalent)

**Additional Information**
- The role is required to work Tuesday to Saturday
- The role requires frequent contact and teleconferences with colleagues from across the world, i

  • Global Marking Support Assistant

    hace 4 semanas

    Bogota, Colombia British Council A tiempo completo

    Global Marking Support Assistant (flexible location) **Date**:18-Jan-2023 **Location**: Bogota, Americas, CO **Company**:British Council The British Council builds connections, understanding and trust between people in the UK and other countries through arts and culture, education and the English language. We work in two ways - directly with individuals...

  • Global Safety and Security Officer

    hace 1 semana

    Bogota, Colombia Open Society Foundations A tiempo completo

    Global Safety and Security Officer. Bogota. Posting Date: 04/27/2024. Deadline: 05/26/2024 - Global Safety & Security Officer - Reporting To- Associate Director, Security Operations- Program/Tool/ Department/Unit Name- Global Safety, Security and Resilience Team Name - Global Safety, Security and Resilience Role Purpose- The Global Safety, Security and...

  • Privacy Officer

    hace 3 semanas

    Bogota, Colombia TMF Group A tiempo completo

    **Job no**: 570740 **Work type**: Full time **Location**: Bogota, Colombia **Categories**: Group Legal & Risk **Office Location**: Colombia **About TMF Group** TMF Group is a leading provider of critical administrative services, helping clients invest and operate safely around the world. We provide legal, financial and employee administration through...

  • Programme Support Officer

    hace 5 días

    Bogota, Colombia International Organization for Migration A tiempo completo

    Position Title**: Programme Support Officer** Duty Station**: Bogota, Colombia** Classification**: Professional Staff, Grade P3** Type of Appointment**: Fixed term, one year with possibility of extension** Estimated Start Date**: As soon as possible** Closing Date**: 15 May 2024** - Established in 1951, IOM is a Related Organization of the United Nations,...

  • Senior Officer of Directive Support

    hace 4 semanas

    Bogota, Colombia International Rescue Committee A tiempo completo

    **Requisition ID**: req36924 **Job Title**:Senior Officer of Directive Support **Sector**:Administrative/General Office **Employment Category**: Fixed Term **Employment Type**: Full-Time **Open to Expatriates**: No **Location**: Bogota, Colombia **BACKGROUND** The International Rescue Committee (IRC) responds to the world’s worst humanitarian...

  • Officer, Operations Lac

    hace 4 días

    Bogota, Colombia Open Society Foundations A tiempo completo

    Officer, Operations LAC. Bogota. Posting Date: 05/03/2024. Deadline: 05/19/2024 Role Title Officer, Global Operations Grade Level Level D, Grade 9 Reporting To Associate Director of Operations Program/Tool/ Department/Unit Name Global Operations Team Name Global Operations Role Purpose Support the Associate Director of Operations to drive...

  • Finance and Administrative Officer, Field Support

    hace 1 día

    Bogota, Colombia WUSC EUMC A tiempo completo

    **POSITION TITLE**: Finance and Administrative Officer, Field Support Services Project (FSSP) Colombia & Ecuador **POSITION LOCATION**: Bogotá, Colombia **REPORTS TO**: Project Manager, FSSP Colombia & Ecuador **APPLICATION DEADLINE**: February 19, 2024 Nature and Scope: In response to a Request for Proposals by Canada’s Department of Foreign Affairs....

  • Environmental Support Officer, Bogota

    hace 4 semanas

    Bogota, Colombia Foreign & Commonwealth Office A tiempo completo

    Job Description (Roles and Responsibilities) **Main purpose of job**: This role will sit within the British Embassy’s Economic, Climate and Science team (ECS) and the successful applicant will be responsible for supporting the team’s work across a wide portfolio of work in climate and nature. In parallel, the jobholder will provide support for official...

  • Environmental Support Officer, Bogota

    hace 2 meses

    Bogota, Colombia Foreign & Commonwealth Office A tiempo completo

    Job Description (Roles and Responsibilities) **Main purpose of job**: This role will sit within the British Embassy’s Economic, Climate and Science team (ECS) and the successful applicant will be responsible for supporting the team’s work across a wide portfolio of work in climate and nature. In parallel, the jobholder will provide support for official...

  • Sales & Recruitment Specialist (Bogota)

    hace 2 meses

    Bogota, Colombia Global Visa Support A tiempo completo

    Global Visa Support (est. 2010) is an immigration and education consultancy with headquarters in London and offices in the Philippines, India and UAE. We specialise in immigration and study programmes in the UK, Canada, USA and New Zealand. We also are co-owners of Golders Green College, a British Council accredited English Language School in London. We are...

  • Sales & Recruitment Specialist (Bogota)

    hace 3 semanas

    Bogota, Colombia Global Visa Support A tiempo completo

    Global Visa Support (est. 2010) is an immigration and education consultancy with headquarters in London and offices in the Philippines, India and UAE. We specialise in immigration and study programmes in the UK, Canada, USA and New Zealand. We also are co-owners of Golders Green College, a British Council accredited English Language School in London. We are...

  • Facilities and Administration Officer

    hace 2 meses

    Bogota, Colombia World Bank Group A tiempo completo

    **Job #**: - req26619**Organization**: - IFC**Sector**: - Administration/Office Support**Grade**: - GF**Term Duration**: - 3 years 0 months**Recruitment Type**: - Local Recruitment**Location**: - Bogota,Colombia; Sao Paulo, Brazil**Required Language(s)**: - English**Preferred Language(s)**: - Spanish and/or Portuguese**Closing Date**: - 3/13/2024...

  • Facilities and Administration Officer

    hace 4 semanas

    Bogota, Colombia World Bank Group A tiempo completo

    **Job #**: - req26619**Organization**: - IFC**Sector**: - Administration/Office Support**Grade**: - GF**Term Duration**: - 3 years 0 months**Recruitment Type**: - Local Recruitment**Location**: - Bogota,Colombia; Sao Paulo, Brazil**Required Language(s)**: - English**Preferred Language(s)**: - Spanish and/or Portuguese**Closing Date**: - 3/13/2024...

  • Platform Support Associate

    hace 3 semanas

    Bogota, Colombia Velocity Global A tiempo completo

    *** We are currently looking to hire a Platform Support Associate to join our growing Platform Support team. This team is a Customer Care division of Velocity Global, which provides 24/5 global support to our clients and internal functional teams. Velocity Global is a high-growth International Professional Employment Organization (PEO) delivering...

  • Platform Support Specialist

    hace 3 semanas

    Bogota, Colombia Velocity Global A tiempo completo

    *** We are currently looking to hire a Platform Support Specialist to join our growing Platform Support team. This team is a Customer Care division of Velocity Global, which provides 24/5 global support to our clients and internal functional teams. Velocity Global is a high-growth International Professional Employment Organization (PEO) delivering...

  • Finance Officer, Share

    hace 1 semana

    Bogota, Colombia Cuso International A tiempo completo

    **Location**: Bogotá, Colombia **Reports to**: Finance and Administration Manager **Position Type**: Fixed term contract - 12 months **Language requirements**: Fluent in Spanish and English essential **Salary Range**: COP 56,636,103 - COP 65,563,731.39 (gross salary, annual) **SUMMARY** Cuso International is an international cooperation and...

  • Bilingual Global Support Specialist

    hace 3 días

    Bogota, Colombia Anthology, Inc. A tiempo completo

    Support Analyst Remote - Colombia *ONLY CVs SUBMITTED IN ENGLISH WILL BE CONSIDERED* The Opportunity: Anthology offers the largest EdTech ecosystem on a global scale, supporting over 150 million users in 80 countries. Our mission is to provide dynamic, data-informed experiences to the global education community so that learners and educators can achieve...

  • Global Technical Support Engineer

    hace 2 meses

    Bogota, Colombia Allot A tiempo completo

    **Who we are**: Allot is an established industry leader in network intelligence and security solutions for service providers and enterprises around the world. We believe in giving our Tier-1 customers around the world real value by offering them cutting-edge solutions that make their networks smarter and their users more secure. At Allot, you’ll have the...

  • Global Technical Support Engineer

    hace 2 meses

    Bogota, Colombia Allot A tiempo completo

    **Who we are**: Allot is an established industry leader in network intelligence and security solutions for service providers and enterprises around the world. We believe in giving our Tier-1 customers around the world real value by offering them cutting-edge solutions that make their networks smarter and their users more secure. At Allot, you’ll have the...

  • Global Technical Support Engineer

    hace 3 semanas

    Bogota, Colombia Allot A tiempo completo

    **Who we are**: Allot is an established industry leader in network intelligence and security solutions for service providers and enterprises around the world. We believe in giving our Tier-1 customers around the world real value by offering them cutting-edge solutions that make their networks smarter and their users more secure. At Allot, you’ll have the...