Field Service Rep I

hace 4 meses

Cartagena, Colombia Solar Turbines A tiempo completo

Career Area:
Product Support

Job Description:
Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Job Purpose
This position serves as a company technical and administrative representative, and deals with customer service assignment including on-site supervision and direction of preventive maintenance, inspection, installation, commissioning, condition monitoring, overhaul and repair services. Also performs call-out services and commissioning activities on Solar gas turbine packages including complex systems and sub-systems. Will also provide advanced technical training to FSR’s and customer personnel and supervise OJT activities Dimensions
Directs and reviews the work of others. Independently determines and develops approaches to solutions to customer requirements and problems.

Nature and Scope
Must have advanced knowledge of methods and experience in the maintenance of various equipment associated with primary and utility equipment.

Principal Accountabilities
Understands and complies with Solar and customer HSSE policies and procedures. Ensure the work permit system is complied with. Ensure safe site and practices. Participates by attending or conducting general safety and toolbox safety meetings and completing all required safety training including CLMS training courses. Suggests safety improvements. Act as company representative on accident investigations.
Ensure customer expectations are met or exceeded. Ensure all maintenance and commissioning activities are carried out in accordance with Solar Engineering specifications, recommendations and best practices. Provide feedback on problems encountered and how they were resolved.
Will be aware of procedures for identifying sources of information and technical advice but will be capable of independent reasoning and judgment. Maintain sufficient up-to-date product knowledge to allow repair and adjustment of mechanical, electrical, electronic and control components/process systems. Be capable of reading and using applicable drawings, ladder logic diagrams and technical manuals. Liaise with OEM’s and outside resources on resolving problems.
Must be able to proactively recognize electrical/mechanical abnormalities, and potential safety problems and take appropriate action to prevent a serious safety hazard from developing and causing damage to equipment. Maintain sufficient records to allow reasonable technical and financial choices to be made based on fact. Advise Solar and customers on issues related to warranty, logistics, engineering, project management, parts inventory, technical training and Maintenance Management systems.
Ensure accurate communications and reporting between immediate Solar management and customer representatives. Submit accurate work activity reports and non-routine reports, if necessary.
Will demonstrate the ability to use sound technical judgment for the trouble-shooting of complex technical problems. Will be capable of using advanced troubleshooting techniques to ensure that the root cause of problems are identified. Work individually or with assigned FSR’s on the preventive/corrective maintenance.
Will be required to assist in a technical manner with the operations and maintenance crew in any area if the workload exceeds the number of personnel available.
Demonstrate capability for a multi-disciplined approach to rotating equipment and associated balance of plant, maintenance, repair, commissioning and trouble-shooting and be capable of working in a diverse team environment.

Qualifications
The FSR will have served a recognized apprenticeship or equivalent period of training. Will possess a technical qualification e.g. Degree, HNC/ HND, ONC, C&G, Aviation Engineer’s license, Marine Engineers Certificate and will have 10 years experience in a related industry. Higher experience/skill levels may balance lower academic qualifications, and vice versa. Experience in an overseas/offshore environment is essential, also familiarity with rotating equipment and PLC systems. This experience may be either mechanical or Instrument/ Electrical and the FSR must be capable of a cross-disciplined approach to the job. The incumbent will have a sound understanding of Gas Turbine theory process, gas compressor theory, large generators and operational practice including control system logic and driven equipment processes in general, both upstream and downstream. The ability to program and perform troubleshooting on PLC systems is required. The FSR will have successfully completed a “Train the Trainer” course. Th

  • Banco de Talento

    hace 3 meses

    Cartagena, Colombia Ecolab A tiempo completo

    Únete a nuestro equipo en Ecolab, ¡líder mundial en soluciones y servicios de agua, higiene y energía! Estamos buscando personas apasionadas y comprometidas que deseen formar parte de nuestra misión de proteger lo que es vital: el agua, los alimentos y la salud. Si te consideras una persona proactiva, innovadora y orientada a resultados, ¡esta es tu...

  • Field Service Rep I- Nw

    hace 7 meses

    Cartagena, Colombia EcoLab A tiempo completo

    Cartagena **Our Commitment to Diversity and Inclusion** Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. Our goal is to fully utilize minority, female, and disabled individuals at all levels of the workforce. We will recruit, hire, promote, transfer and provide...

  • Marine Field Service Engineer

    hace 2 semanas

    Cartagena, Colombia Selene Marine A tiempo completo

    Currently we are looking for Marine Electronics Field Engineer with at least 2 years of experience with bridge electronics to our team in Spain. We provide electronic services and solutions for merchant shipping, cruise and ferry companies. This is a development role with options to grow inside the organization - 2+ years of experience with installation,...

  • Virtual Assistant

    hace 1 mes

    Cartagena, Colombia PlacidWay A tiempo completo

    We are seeking a highly organized and detail-oriented Virtual Assistant to play a crucial role in optimizing our customer service operations. You'll collaborate closely with our Customer Service team to create, maintain, and improve the resources they use daily, enhancing efficiency and ensuring a seamless customer experience. **Key...

  • Especialista en Comercio Exterior de Cartagena

    hace 4 días

    Cartagena de Indias, Bolívar, Colombia International Labor Service Ltda A tiempo completo

    Resumen del EmpleoLa empresa Internacional Labor Service Ltda. busca a un profesional experimentado con conocimiento en actividades de comercio exterior, especialmente en el área de exportaciones.Descripción del TrabajoSe requiere un técnico, tecnólogo o administrador de empresas con al menos dos años de experiencia en actividades relacionadas al...

  • Surveyor I

    hace 7 meses

    Cartagena, Colombia ABS Consulting A tiempo completo

    **What You Will Do (with the assistance and guidance of an experienced ABS Surveyor)**: - Performs routine surveys on classed vessels, platforms, or other marine structures and at manufacturers for classification and compliance with statutory requirements. - Prepares technically accurate and timely reports of inspections and surveys performed. - Engages in...

  • Analista de Exportaciones Cartagena

    hace 1 semana

    Cartagena, Colombia INTERNATIONAL LABOR SERVICE LTDA A tiempo completo

    Importante empresa del sector aduanero se encuentra en búsqueda de un técnico, Tecnólogo o Profesional en Comercio Exterior, Negocios Internacionales o Administrador de Empresas, con mínimo dos (2) años de experiencia relacionada en actividades de comercio exterior en el área de Exportaciones. Con conocimiento en: Solicitud de inspecciones ...

  • Especialista en Comercio Exterior Cartagena

    hace 6 días

    Cartagena de Indias, Bolívar, Colombia INTERNATIONAL LABOR SERVICE LTDA A tiempo completo

    Empresa líder del sector aduanero busca un profesional con experiencia en comercio exterior para desempeñar el cargo de especialista en exportaciones. El candidato debe tener conocimientos en solicitudes de inspecciones, radicación de documentos y digitación de Saes.Descripción del Puesto:Se requiere un técnico con mínimo dos años de experiencia en...

  • Strategic HR Manager

    hace 17 horas

    Cartagena de Indias, Bolívar, Colombia Grant Service Spólka Z Ograniczona Odpowiedzialnoscia A tiempo completo

    Company Overview: Grant Service Spólka Z Ograniczona Odpowiedzialnoscia is a leading organization seeking an experienced Strategic HR Manager to drive our talent acquisition and development initiatives.Salary: Estimated annual salary: 60,000 - 80,000 PLN (approximately €14,500 - €19,500), commensurate with experience.Job Description: As a Strategic HR...

  • Business Analyst

    hace 2 meses

    Cartagena, Colombia SuperSummary A tiempo completo

    About the Company Lift Ventures, a remote-first startup studio whose portfolio of businesses has reached over 250 million consumers to date, is seeking a seasoned and talented Business Analyst for SuperSummary, our fast-growing EdTech business. SuperSummary is a subscription-based website and mobile app offering a library of professionally written study...

  • Front Office Group Coordinator

    hace 1 día

    Cartagena, Colombia Hilton A tiempo completo

    A Front Office Group Coordinator is responsible for supporting and assisting the Manager and Guest Services Assistants in administrative and bureaucratic activities. **What will I be doing?** As the Front Office Group Coordinator you will be responsible for supporting and assisting the Manager and Guest Services Assistants in administrative and...

  • Social Media Specialist

    hace 9 meses

    Cartagena, Colombia Eddy Pump A tiempo completo

    Eddy Pump is a leading player in the manufacturing and engineering industry. We are committed to providing innovative solutions and exceptional service to our clients. We are seeking a skilled Social Media PPC Marketer to join our dynamic marketing team. This role is ideal for someone passionate about digital marketing and experienced in managing PPC...

  • Hotel Guest Relations Specialist in Cartagena

    hace 2 meses

    Cartagena de Indias, Bolívar, Colombia Pvtistes A tiempo completo

    Hotel Guest Relations Specialist in CartagenaExciting Opportunity:We are seeking a Guest Relations Specialist to join our team at Sofitel Barú Calablanca in beautiful Cartagena, Colombia. As a Guest Relations Specialist, you will be responsible for providing exceptional service to our guests and ensuring their stay with us is memorable.Key...

  • Hotel Operations Manager

    hace 1 mes

    Cartagena de Indias, Bolívar, Colombia Four Seasons Hotels and Resorts A tiempo completo

    About Four Seasons:">We are a collective of individuals who strive for excellence and treat each other with respect. Our team members around the world create exceptional experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.At Four Seasons, we believe in recognizing familiar faces, welcoming new ones, and...

  • Guest Experience Manager

    hace 6 meses

    Cartagena, Colombia Four Seasons Hotels and Resorts A tiempo completo

    About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with...

  • Guest Experience Manager

    hace 2 semanas

    Cartagena, Colombia Four Seasons Hotels and Resorts A tiempo completo

    About Four Seasons Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with...

  • Excellence in Guest Experience Management

    hace 2 semanas

    Cartagena de Indias, Bolívar, Colombia Four Seasons Hotels and Resorts A tiempo completo

    About Four SeasonsWe are a collective of individuals who strive for excellence, driven by a passion to create remarkable experiences for our guests, residents, and partners. Our team members around the world embody luxury with genuine heart, delivering exceptional guest experiences through a commitment to quality and attention to detail.Our purpose is to...

  • Luxury Hospitality Leader

    hace 3 semanas

    Cartagena de Indias, Bolívar, Colombia Four Seasons Hotels Ltd A tiempo completo

    Four Seasons Hotels Ltd is a world-renowned leader in luxury hospitality, with a commitment to delivering exceptional guest experiences. Our team members around the globe create unforgettable moments for our guests, residents, and partners through a passion for service excellence and genuine warmth.">We believe that life is richer when we connect with...

  • Application Consultant

    hace 7 meses

    Cartagena, Colombia Dr. Langer Medical GmbH A tiempo completo

    **Company Description** Dr. Langer Medical GmbH, based in Waldkirch, Germany, which has been part of Brainlab AG in Munich since 2022, has specialized in the development and marketing of highly innovative medical technology for intraoperative neuromonitoring and neurostimulation for more than 25 years. Our products are groundbreaking in design and handling...

  • Guest Experience Manager

    hace 2 meses

    Cartagena de Indias, Bolívar, Colombia Four Seasons Hotels and Resorts A tiempo completo

    About Four Seasons:At Four Seasons, we thrive on people-first culture. We believe that the best way to provide exceptional guest experiences is through a world-class employee experience and company culture. Our team members around the world are passionate about delivering luxury with genuine heart, and we empower them to do so through comprehensive training...