Performance and Development Manager
hace 4 semanas
**PERFORMANCE AND DEVELOPMENT MANAGER**
Cali, Colombia
**TU OBJETIVO SERÁ**:
Asegurar la satisfacción de nuestro cliente Colgate a través de la gestión del mejoramiento continuo y eficiencia del servicio y el cumplimiento de sus necesidades operativas y comerciales en la región Andina.
**TUS PRINCIPALES RESPONSABILIDADES**:
- Manejo comercial de la cuenta (cotizaciones spot, tarifarios, renegociación de tarifas terrestres).
- Presentación de indicadores (KPI).
- Preparación y presentación de Market Update, QBR, MBR.
- Presentación de alternativas logísticas para proyectos (ahorros, cost avoidance).
- Manejo de reclamos.
- Organización de workshop anual y team building cliente - proveedor.
- Estructurar encuesta de satisfacción, monitoreo de resultados.
**EXPERIENCIA, FORMACIÓN COMPETENCIAS REQUERIDAS**
- Profesional en carreras administrativas o afines (Negocios, Administración, Ingeniería de Procesos).
- Mínimo 5 años de experiência en cargos relacionados con comercio internacional.
- Mínimo 3 años de experiência en cargos comerciales.
- Experiência en manejo de metodologías ágiles
- Ingles C1
- Excelente relacionamiento con equipos multiculturales
- Liderazgo e influencia
- Comunicación efectiva y asertiva.
**¿Por qué hacer parte del equipo DHL?**
En DHL, serás parte de un equipo sólido que respeta a sus empleados, la sociedad y el medio ambiente. Interactuarás con personas de todo el mundo y tendrás la oportunidad de experimentar el espíritu internacional único de DHL. Ofrecemos beneficios y programas para ayudarte a administrar tu tiempo en el trabajo y fuera de él para lograr un equilibrio saludable entre el trabajo y la vida personal. Ofrecemos planes de compensación, incentivos y bonos altamente competitivos.
Además, DHL ofrece lo siguiente:
Tiempo Flexible: días libres remunerados para disfrutar.
Bono anual por cumplimiento de objetivos.
Póliza de Salud.
Seguro de vida.
Descuentos en productos y servicios.
Modalidad híbrida en posiciones administrativas.
Como la empresa de logística líder en el mundo, DHL ofrece una amplia gama de interesantes desafíos y oportunidades laborales en nuestras diferentes divisiones en todo el mundo. Nuestro sistema de gestión del desempeño nos ayuda a reconocer tu potencial, evaluar tu desempeño y planificar continuamente el desarrollo de tu carrera en DHL. Siempre te capacitaremos para asumir responsabilidades y fomentaremos tu crecimiento, personal y profesional.
Estamos orgullosos de nuestra historia y de lo que hemos creado, un líder del mercado global con 30 000 empleados apasionados. Nuestra aspiración es convertirnos en el líder indiscutible en nuestra industria, cuando la gente piensa en Forwarding; queremos que piensen en DGF, porque tenemos:
La red global más grande con más de ~30,000 empleados apasionados
Los procesos más eficientes y los tiempos de respuesta más rápidos
Las mejores soluciones y el mejor servicio al cliente
Nuestra Visión: La Compañía de Logística para el Mundo
Nuestra Misión: Excelencia. Entregas Simples.
Nuestro Propósito: Conectamos personas, mejorando sus vidas.
Nuestros Valores: Respeto y Resultados
Nuestros objetivos: empleador, proveedor e inversión preferido.
Acerca de DHL Global Forwarding (DGF):
DHL Global Forwarding (DGF) es el líder mundial en servicios de carga aérea y uno de los principales proveedores de servicios de carga marítima. Alrededor de 30.000 empleados trabajan para garantizar el transporte de todo tipo de envíos por vía aérea o marítima. Las soluciones de logística de DGF abarcan toda la cadena de suministro, desde la fábrica hasta el taller. También incluyen servicios especiales relacionados con el transporte.
Nuestro modelo de negocio se basa en la intermediación de servicios de transporte entre clientes y transportistas. Consolidamos envíos para lograr mayores volúmenes, comprar espacio de carga en mejores condiciones y optimizar la utilización de la red. Nuestra presencia global significa que podemos ofrecer una variedad de opciones de rutas y satisfacer la creciente demanda de envíos multimodales de nuestros clientes.
DHL Global Forwarding es un empleador que ofrece igualdad de oportunidades. Evaluamos a los solicitantes calificados sin tener en cuenta la raza, el color, la religión, el sexo, la orientación sexual, la identidad de género, el origen nacional, la discapacidad y otras características protegidas por la ley.
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