Global Ops Analyst

hace 6 meses

Bogota, Colombia Rappi A tiempo completo

Oye, es hora de que te unas a nosotros para mostrarle al mundo que somos la empresa que está cambiando paradigmas, donde revolucionamos las horas, los minutos y los segundos

¿Quieres saber por qué Rappi?
- ️ VEMOS OPORTUNIDADES donde otros ven problemas;
- ️ VEMOS CERCANIA donde otros ven distancia;
- ️ VEMOS ADRENALINA donde otros ven presión.

Únete a un equipo donde todos somos capaces de TODO, donde todos tenemos las mismas oportunidades, sin importar género, raza, orientación sexual, religión, nacionalidad, edad, discapacidad, formación o experiência.

¿Te ha gustado lo que has leído hasta ahora? Descubre cómo entregarás magia junto con nosotros a través de tu misión Rappi

Revisa cómo impactarás nuestro ecosistema:
As an Operations Analyst, you will be responsible for ensuring the consistency and efficiency of operations across multiple segments and countries within our organization. Your primary focus will be on maintaining accurate inventory records, improving service levels, collaborating with senior management, and implementing action plans based on data analysis.

Como parte de Rappi, serás responsable de:
Key Responsibilities:
1.Sanity Control and Data Consolidation: Consolidate all sanity controls using data and alerts to identify daily inventory inconsistencies between SAP and WMS systems.

2.Service Level Management: Collaborate with the Operations team to ensure outstanding service levels and Objectives and Key Results (OKRs) are met across various countries and segments. Implement high-quality follow-ups and alerts to maintain service excellence.

3.Business Input Metric Goals: Work closely with senior management to identify and communicate business input metric goals, ensuring alignment with organizational objectives. Provide regular follow-ups on progress towards these goals.

4.Commercial Collaboration: Develop a close working relationship with the commercial team to address various challenges such as master data discrepancies, catalogue creation, store types, and spin-offs. Identify potential issues that may impact service metrics and work together to find solutions. 5.Quality Assurance: Ensure the quality of deliverables by incorporating data inputs and suggesting improvements based on data analysis. Elevate the level of deliverables through continuous refinement and optimization.

6.Best Practice Sharing: Gather best practices in operations from different countries and segments to promote knowledge sharing and continuous improvement across the organization.

7.Root Cause Analysis and Action Plans: Utilize data analysis techniques to identify root causes of operational KPI deviations between countries. Collaborate with relevant stakeholders to develop and implement action plans aimed at addressing these deviations and improving performance.

Bien y ahora, ¿Cuáles son los requisitos para que yo sea parte de este universo de neón?
- 1+ years experience on operations, data analysis, engineering or related field. -Outstanding data driven mindset and problem-solving skills.
- Experience in a fast-paced, data-driven environment. Good communication skills, both verbal and written.
- Bachelor's degree. Excellent Microsoft Excel or Google Sheets skills. SQL is a must, R and/or Python is a must Proficiency in English and Portugues is a plus

Tipo Empleador:
Regular

Empleador:
Rappi Technology Colombia

Para más información consulta nuestra pagina web

y revisa nuestras reseñas en Glassdoor

Te esperamos con mucha ansiedad y brillo en los ojos para entregar magia juntos _#Rappi_

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