Intake Specialist

hace 2 meses

Medellín Antioquia, Colombia Solvo Global S.A.S A tiempo completo

Schedule: 45hrs semanales que se dividen en 5 días laborales en el rango de 7:00am a 7:00pm tomando en cuenta tu disponibilidad y la del cliente, y dos días off, uno fin de semana y otro entre semana.

**job description**:
The Intake specialist is the first point of contact with the firm. A legal intake specialist receives and qualifies new and prospective clients for the law firm he or she will be representing. They are responsible for managing the processes of onboarding new clients and evaluating incoming streams of claims and potential clients.
Responsabilities:
**Review new client intake packages. ** Issue-spot and complete time-sensitive tasks **New client onboarding ** Data entry and paperwork collection to ensure we obtain all pertinent information. **Take incoming calls and place outbound calls---60 % outbound, 40% incoming. ** Understand the client´s platform of the firm to know where to transfer or enter data. **Place a number of outbound calls to ensure the data pending is obtained.**
**Skills and qualifications - Hard and soft skills**:
Experience working in a position that required use of at least two platforms related to CRM (Here we use Salesforce and Ring Central) **Minimum of one year of office work experience or demonstrated interest in learning, understanding and work for the law industry. ** Minimum of one year of experience in sales or customer service. **Must have a high school degree or above. ** Must enjoy talking on the telephone and have exceptional communications and customer services skills. **Must have strong computer skills with demonstrated (2) different software programs—Office Word and Excel are a must. ** Bilingual (English/Spanish) Required, with a C1 or above English level. **Minimum of 30 WPM in typing skills.**

**Beneficios**:

- Contrato a término indefinido, el cual entra en vigor desde el día 1 de entrenamiento.
- Estabilidad y excelente ambiente laboral.
- Oportunidad de crecimiento laboral y profesional.
- Media jornada libre por tu cumpleaños y por supuesto, celebración de este.
- Acceso a consultas psicológicas y línea de ayuda.
- Escuela de lideres.
- Formación para coaches (esto refuerza tu CV).
- Descuentos con Smartfit y en algunos restaurantes.

**Experience**:

- 1 year: 1 year (preferred)

**Language**:

- English (required)

  • Legal Intake Coordinator

    hace 4 semanas

    Medellín, Antioquia, Colombia RVStaffing A tiempo completo

    Job Title: Legal Intake SpecialistAbout the Role:At RVStaffing, we are seeking a highly skilled Legal Intake Specialist to join our team. As a Legal Intake Specialist, you will be responsible for managing the intake process for new and prospective clients, working closely with lawyers to schedule meetings and coordinate screening surveys.Key...

  • Legal Intake Specialist

    hace 1 mes

    Medellín, Colombia RVStaffing A tiempo completo

    Job Description Legal Intake Specialists receive and qualify new and prospective clients for a law firm. They are responsible for managing the process of onboarding new clients and evaluating incoming streams of claims and potential clients both on the phone. A legal intake specialist works with lawyers to schedule meetings, coordinate screening surveys...

  • Intake Specialist Bilingue-presencial

    hace 2 meses

    Medellín, Antioquia, Colombia Surgical Capital Solutions A tiempo completo

    Estamos en la búsqueda de un **Intake Specialist** para unirse a nuestro equipo. Si te apasiona trabajar con personas y brindar apoyo en momentos cruciales, ¡esta oportunidad es para ti! **Responsabilidades**: - Recopilar la información necesaria por llamada para asignar las citas a los pacientes. - Actuar como el principal punto de comunicación,...

  • Intake Specialist Medellín, Inglés C1

    hace 4 semanas

    Medellín, Colombia SOLVO S.A.S A tiempo completo

    Position: Intake SpecialistOn site: ASTORGA - Calle 7D 43c-105, MedellínSchedule: 45hrs semanales que se dividen en 5 días laborales en el rango de 7:00am a 7:00pm tomando en cuenta tu disponibilidad y la del cliente, y dos días off , uno fin de semana y otro entre semana.Remuneración: 2.600.000Job description: The Intake specialist is the first point...

  • Intake Specialist Medellín, Inglés C1

    hace 1 mes

    Medellín, Colombia https:mipleo.com.cositemap.xml A tiempo completo

    Position: Intake Specialist On site: ASTORGA - Calle 7D 43c-105, Medellín Schedule: 45hrs semanales que se dividen en 5 días laborales en el rango de 7:00am a 7:00pm tomando en cuenta tu disponibilidad y la del cliente, y dos días off, uno fin de semana y otro entre semana. Remuneración: 2.600.000 Job description: The Intake specialist...

  • Legal Intake Coordinator

    hace 2 semanas

    Medellín, Antioquia, Colombia RVStaffing A tiempo completo

    Job DescriptionAt RVStaffing, we are seeking a highly skilled Legal Intake Specialist to join our team. As a key member of our team, you will play a crucial role in managing the process of onboarding new clients and evaluating incoming claims and potential clients. This includes working closely with lawyers to schedule meetings, coordinate screening surveys,...

  • Customer Service Representative with Intake Expertise

    hace 3 semanas

    Medellín, Antioquia, Colombia Https:Mipleo.Com.CoSitemap A tiempo completo

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team as an Intake Specialist in Medellín. As the first point of contact with our firm, you will play a critical role in managing the onboarding process of new clients and evaluating incoming claims and potential clients.Key ResponsibilitiesReview new client intake...

  • Customer Service Legal

    hace 1 mes

    Medellín, Antioquia, Colombia Solvo Global SAS A tiempo completo

    Position / Intake Specialist On site: ASTORGA - Calle 7D #43c-105, Medellín Schedule: 45hrs semanales que se dividen en 5 días laborales en el rango de 7:00am a 7:00pm tomando en cuenta tu disponibilidad y la del cliente, y dos días off, uno fin de semana y otro entre semana. Job description: The Intake specialist is the first point of contact with the...

  • Agente de Customer Service Inglés B2+

    hace 1 semana

    Medellín, Antioquia, Colombia Solvo Global SAS A tiempo completo

    Attention, Network! ¿Hablas inglés y estás en Barranquilla, Bogota o Medellin? ¡Entonces esta vacante es para ti! En Solvo estamos en la búsqueda de un perfil para una posición como -Customer Service Representative/ Intake Specialist. ¿Qué te ofrecemos?: ✔ Contrato a término indefinido con Solvo Global. ✔ Horario: Requiere disponibilidad de...

  • Intake Specialist

    hace 2 semanas

    Medellín, Antioquia, Colombia Solvo Global SAS A tiempo completo

    Horario: Lunes a viernes 8:30 am - 6:30 pm EST Modalidad: On site SOLO MEDELLIN Inglés B2+ Responsabilidades Clave: - Programar citas de consulta inicial con nuestros abogados expertos. - Colaborar con asistentes internos para integrar nuevos clientes sin problemas. - Comprender nuestras prácticas comerciales para emparejar a los clientes con los...

  • Customer Service Legal Specialist

    hace 4 semanas

    Medellín, Antioquia, Colombia Solvo Global SAS A tiempo completo

    Job Title: Customer Service Legal SpecialistJob Summary: We are seeking a highly skilled Customer Service Legal Specialist to join our team at Solvo Global SAS. As the first point of contact with our firm, you will be responsible for managing the intake process, qualifying new and prospective clients, and ensuring seamless onboarding.Key...

  • Customer Service Legal

    hace 1 mes

    Medellín, Colombia Solvo Global SAS A tiempo completo

    Position: Intake Specialist On site: ASTORGA - Calle 7D #43c-105, Medellín Schedule: 45 hours weekly, divided into 5 working days from 7:00 am to 7:00 pm, considering your availability and that of the client, with two days off, one on the weekend and another during the week. Job Description: The Intake Specialist is the first point of contact with...

  • Intake Specialist

    hace 2 semanas

    Medellín, Colombia Solvo Global SAS A tiempo completo

    Horario: Lunes a viernes 8:30 am – 6:30 pm EST Modalidad: On site SOLO MEDELLIN Inglés B2+ Responsabilidades Clave: Programar citas de consulta inicial con nuestros abogados expertos. Colaborar con asistentes internos para integrar nuevos clientes sin problemas. Comprender nuestras prácticas comerciales para emparejar a los clientes con los...

  • Intake Specialist/administrative Assistant

    hace 2 días

    Medellín, Antioquia, Colombia Solvo Global SAS A tiempo completo

    Horario: Lunes a viernes 8:30 am - 6:30 pm EST Modalidad: On site SOLO MEDELLIN Inglés B2+ Responsabilidades Clave: - Programar citas de consulta inicial con nuestros abogados expertos. - Colaborar con asistentes internos para integrar nuevos clientes sin problemas. - Comprender nuestras prácticas comerciales para emparejar a los clientes con los...

  • Customer Support Specialist

    hace 4 semanas

    Medellín, Antioquia, Colombia Neostella A tiempo completo

    About NeostellaWe're a cutting-edge technology company that takes a customer-centric approach to deliver innovative solutions to our clients' unique needs. Our offerings include Neodeluxe Legal Solutions, Work-Relay process and workflow solutions for Salesforce, Robotic Process Automation, and Application Integration.Job DescriptionWe're seeking a Support...

  • Customer Support Specialist

    hace 2 meses

    Medellín, Colombia Neostella A tiempo completo

    At Neostella, we take a customer-centric approach and use cutting-edge technologies to deliver solutions to meet the unique needs of our clients’ business. Our offerings include Neodeluxe Legal Solutions, Work-Relay process and workflow solutions for Salesforce, Robotic Process Automation, and Application Integration. In order to continue our growth, we...

  • Customer Service Legal Representative

    hace 4 semanas

    Medellín, Antioquia, Colombia Solvo Global Sas A tiempo completo

    Job Description: We are seeking a highly skilled Intake Specialist to join our team at Solvo Global Sas. As the first point of contact with our firm, you will be responsible for managing the onboarding process of new clients and evaluating incoming claims and potential clients. Your exceptional communication and customer service skills will be essential in...

  • Medical Claims Specialist

    hace 2 semanas

    Medellín, Antioquia, Colombia Rvstaffing A tiempo completo

    Job DescriptionVIP Medical Group, a leading expert in vein disease and pain management, seeks a skilled Insurance & Billing Coordinator to join their team. As a key member of the Insurance & Billing team, you will play a crucial role in overseeing patient intake processes and developing strategies to improve patient care.Key Responsibilities:Ensure the...

  • Office Support Specialist

    hace 6 días

    Medellín, Antioquia, Colombia Solvo Global Sas A tiempo completo

    **Solvo Global Sas Job Opportunity** We are seeking an organized and proactive Office Support Specialist to join our team. This role is crucial for maintaining effective communication with our business referral partners and supporting the growth of our organization. **Job Description:** The ideal candidate will have a working knowledge of social media...

  • Healthcare Experience Enhancement Specialist

    hace 6 días

    Medellín, Antioquia, Colombia Third Way Health, Inc. A tiempo completo

    About Third Way Health, Inc.We are a leading healthcare technology platform provider dedicated to enhancing the patient experience in the US. Our mission is to support physicians and improve the overall healthcare experience for patients from all backgrounds.Job Summary:We are seeking a full-time Healthcare Experience Enhancement Specialist for our Patient...