Mid Helpdesk Technician- Tier 2 Support

**Overview**: Provides direct technical support to internal business customers for software and hardware issues. Completes initial ticket assessment, researches potential solutions, and delivers fixes to the end user. Collects information from internal customers and works towards timely resolution. Collaborates with Tier II internal and external IT and...

Job Description Lean Tech is a rapidly expanding organization situated in Medellín, Colombia. We pride ourselves on possessing one of the most influential networks within software development and IT services for the entertainment, financial, and logistics sectors. Our corporate projections offer a multitude of opportunities for professionals to elevate...

Currently, we are seeking a Tier1 Support Analyst, with a strong English level to join our team. Here are the challenges that our next warrior will face and the requirements we look for: **Position Title**: Tier 1 Support Analyst **Location**: **What you will be doing**: As a Support Analyst, you will be at the forefront of our customer support efforts,...

**Welcom**e!** At Tier 11, we're expanding our reach to South America and are searching for a Regional HR Manager to lead it. Reporting directly to the VP of HR, this leadership role is pivotal in sourcing South American talent and establishing a strong regional presence. You'll be instrumental in hiring and building exceptional digital marketing teams,...

**Senior Data Analyst - Fully Remote Digital Marketing Agency** **About Us** Tier 11 is a forward-thinking, fully remote digital marketing agency. We are a team of 50+ professionals, driven by a client-centric and data-driven approach. Our vision is clear: to be the leaders in next-gen digital marketing. We don't just focus on metrics like ROAS and CPA; we...

**Welcome!** **Things to know upfront.**: - This is for a FULLY remote position (working for a USA-based company) - Must be able to occasionally accommodate work in USA hours. **Benefits at Tier 11.** - Full-time role - Contractor (to start with) - soon to be re-classified as Employee - Clear growth pathways to advance up and across the organisation. -...

**Welcome!** **Things to know upfront.**: - This is for a FULLY remote position (working for a USA-based company) - Must be able to work in USA hours. **Benefits at Tier 11.** - Full-time role - Contractor (to start with) - soon to be re-classified as Employee - Clear growth pathways to advance up and across the organization. - Training budget to foster...

**Welcome!** Tier 11 is on the hunt for a Digital Project Manager **(we call them POD Coordinator's)** to help manage and shape our marketing teams so they can empower businesses to achieve their goals. This role includes leading agile project teams, helping implement cutting-edge digital marketing initiatives, and enhancing our operational...

**About Team International** We're a global IT consulting company and a software development service provider that helps organizations operate at their best. With 30+ years of experience, +6 Global locations, and +1000 employees, TEAM combines technology expertise, valuable insights, business intelligence, and a client-centered approach to address...

**Join Peak Support: Where Passion Meets Purpose** At Peak Support, we're not just another outsourcing company—we're a dynamic, fast-growing team that values integrity, respect, excellence, collaboration, and compassion. As a Great Place to Work-Certified company with the best Glassdoor rating in the business process outsourcing (BPO) industry, we're...

Lean Tech is a rapidly expanding organization situated in Medellín, Colombia. We pride ourselves on possessing one of the most influential networks within software development and IT services for the entertainment, financial, and logistics sectors. Our corporate projections offer a multitude of opportunities for professionals to elevate their careers and...

Technology Support Analyst I The Company **Are you looking to join an organization that is growing and dynamic? What about a high-energy, collaborative environment that rewards hard work?** J.S. Held is a global consulting firm that combines technical, scientific, financial, and strategic expertise to advise clients seeking to realize value and mitigate...

**Mid Site Reliability Engineer (SRE)** Gorilla Logic is looking for a Mid Site Reliability Engineer (SRE) responsible for automation, instrumentation, and stability of our client's platforms to achieve health and performance with a focus on cloud services and API management, including AWS, Azure, and GCP. This role involves ensuring the optimal performance...

**Key Responsibilities**:- Work closely with the development team to report software bugs and suggest improvements based on customer feedback.- Create and maintain comprehensive documentation, including FAQs, user manuals, and knowledge base articles, to assist customers in navigating our software efficiently.- Conduct virtual training sessions for customers...

Provectus is a global technology consulting firm and AWS Premier Partner, that designs and builds solutions for industry-specific use cases, leveraging expertise in data, machine learning, and cloud technologies while fostering a collaborative and inclusive culture. We are seeking a dedicated and proactive Security Operations Center (SOC) Analyst to join...

**Who we are** We are a rapidly growing (Inc. 5000) communications company on a global mission to improve lives. CQ stands for Cultural Intelligence and we help health focused companies to engage people from diverse backgrounds by communicating in a culturally relevant way. We translate the meaning and feeling of messages in 170 languages. Our client...

**Your mission**: We are seeking a **Support Agent** to join our dynamic team at Moabits, a leading IoT connectivity provider. As a valued member of our team in Latam (Remote), your role will involve ensuring customer satisfaction by resolving their queries and overcoming obstacles. **What you will be responsible for**: - Taking ownership of all support...

who we are... In an era of increasing diversity within domestic populations and expanding global markets, our customized AI-enabled human translations empower our clients to effectively communicate their messages. We understand the importance of navigating linguistic and cultural nuances, and our innovative team leverages a tailored suite of cutting-edge...

Lean Tech is a **fast-growing** **company located in** **Medellín,** Colombia. We currently have one of the most prominent networks within the **entertainment, financial, and logistics** industries. Our corporate projections represent hundreds of opportunities for our professionals to grow and boost their careers. Working with us means collaborating with...

Description **About Team International** We're a global IT consulting company and a software development service provider that helps organizations operate at their best. With 30+ years of experience, +6 Global locations, and +1000 employees, TEAM combines technology expertise, valuable insights, business intelligence, and a client-centered approach to...