Service Engineer

hace 6 meses


Bogota, Colombia ABB A tiempo completo

**Service Engineer**:
**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.**:
In this role, you will execute medium-to-high-complexity service work - installation, commissioning, maintenance, upgrades and retrofits - according to work instructions and in accordance with ABB processes, standards and safety guidelines. You will deliver excellent customer service by meeting customers’ needs, while maintaining good relationships with customers. You will work with others to identify new service business opportunities, helping to convince clients to take the complete service portfolio.

**This position reports to**:
Service Team Leader

**Your responsibilities**:

- Develop assigned services, according to customer requirements.
- Generate and deliver reports of the activities carried out in each service.
- Participate with the services group in the resolution of warranty cases.
- Conducting repairs, identifying technical problems and analyzing them remotely or on-site.
- Coordinating, preparing and ensuring that all materials, parts and equipment are available and of appropriate quality.

**Your background**:

- Bachelor’s Degree in Electronic, Electric Engineering or related field.
- Management of Microsoft Office tools.
- Use of technological equipment.
- 2-4 years of experience in similar positions.
- Availability to travel.
- Intermediate English level.

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