Field Service Engineer

hace 6 meses


Bogota, Colombia ABB A tiempo completo

**Field Service Engineer**:
**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.**:
Executes service work with low to medium complexity as per work instructions and in accordance with ABB standard processes, quality standards, and safety guidelines. Delivers quality customer service to satisfy customers.

**This position reports to**:
Service Manager - LATAM

**Your responsibilities**:

- Installation and commissioning.
- Repair and Maintenance.
- Training.
- Contributes to customer satisfaction by planning and executing service work as per customer order and expectation(s).
- Displays clear understanding of sense of urgency and care in their own area of responsibility.
- Ensures customer retention by delivering superior customer experience and effectively communicating service work timeline and expectations.
- Works with the customer (while on-site) to identify opportunities to improve the customer’s operations and eliminate pain points.

**Your background**:

- Bachelor's Degree in Electric, Mechanical Electric, Mechatronic Engineering, or related field.
- 5 years of experience in similar positions.
- Previous experience working with Medium and low voltage electrical distribution equipment.
- Knowledge of protection relays.
- Experience in expansion and retrofit projects.
- Availability to travel.
- Intermediate English level.

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