Field Service Engineer
hace 1 semana
If you have had previous field service experience, or this is your career interest and are looking for a new challenge, join our team of Field Service Engineers
o Responsible for executing maintenance and minor repairs on standard products at the customer site as well as through our Digital Service Center (located in Funza, Colombia).
- Investigate and resolve technical problems on standard products at the customer site as well as through our Digital Service Center (located in Funza, Colombia).
- Preparation of the service job to execute/resolve at the shortest possible time.
- Follow up on actions and promises made to customers.
- Write service report on site and get it signed by the customer.
- Update service execution IT system with relevant information.
- Report unsafe practices, and incidents and work for continuous improvement.
- Capture Installed Base on site and communicate sales opportunities to the sales organization.
- Proactive recommendation to customers for purchase of spares.
- Execute service in our Service Centre if required (located in Funza, Colombia).
**Requirements**:
- Engineering degree (mechanical or electrical).
- Specific technical knowledge:
- Heat exchange.
- Separation.
- English intermediate (understands and can have written and verbal interactions).
- Travel availability 80%
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