Senior Patient Engagement Specialist

hace 4 semanas


Desde casa, Colombia Athenahealth A tiempo completo

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Senior Patient Engagement Specialist

We are looking for a Senior Patient Engagement Specialist to join our Chronic Care Management (CCM) team within our Product Management division. In this role, the Patient Engagement Specialist will work to serve as an extension of the provider practice by raising awareness of the CCM Program as well as educating patients, gaining their consent, and preparing them for the program. Come join a team that’s working to bring care management services to patients with high-risk chronic conditions on behalf of our customers

Job Responsibilities-
- Educate eligible patients on the value of the program, their qualification and how the program works. Address related patient questions.- Enroll patients in a new CCM program and schedule time with the patient and the Care Manager- Interact with Enrollment Team Lead and provider practice to collaborate and share updates and insights regarding patients and patient panel

Typical Qualifications- Associates degree required- 3+ years of experience required in customer service or inside sales- Previous healthcare experience preferred- Personal demeanor that expresses empathy with a patient-focused mindset and engagement- Proven adaptability in a high-volume sales space, ability to meet deadlines, and metrics- Strong communication and telephonic skills- Experience with CRM and sales systems preferred- Comfortable with a wide variety of software tools

California:
Colorado:
New York:

- About athenahealth
- Here’s our vision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
- What’s unique about our locations?
From an historic, 19th century arsenal to a converted, landmark power plant, all of athenahealth’s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our 10 offices across the United States and India — plus numerous remote employees — all work to modernize the healthcare experience, together.
Our company culture might be our best feature.
We don't take ourselves too seriously. But our work? That’s another story. athenahealth develops and implements products and services that support US healthcare: It’s our chance to create healthier futures for ourselves, for our family and friends, for everyone.

Our vibrant and talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our goal. We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing their best selves to work.

Our size makes a difference, too: We are small enough that your individual contributions will stand out — but large enough to grow your career with our resources and established business stability.
Giving back is integral to our culture. Our athenaGives platform strives to support food security, expand access to high-quality healthcare for all, and support STEM education to develop providers and technologists who will provide access to high-quality healthcare for all in the future. As part of the evolution of athenahealth’s Corporate Social Responsibility (CSR) program, we’ve selected nonprofit partners that align with our purpose and let us foster long-term partnerships for charitable giving, employee volunteerism, insight sharing, collaboration, and cross-team engagement.

What can we do for you?
Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.

In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. And we provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.

We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.

for assistance.



  • Desde casa, Colombia Athenahealth A tiempo completo

    Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.Senior Patient Engagement SpecialistWe are looking for a Senior Patient Engagement Specialist to join our Chronic Care Management (CCM) team within our Product Management division. In this role, the Patient Engagement Specialist will...


  • Desde casa, Colombia Winona A tiempo completo

    **About Winona**: Winona is one of the leading telemedicine companies providing HRT for women in menopause. We’ve built all of our technology in-house including an EHR, patient care admin system, patient portal, website, marketing technology etc. Winona has two compounding pharmacies and a team of in-house physicians providing world-class care via a fully...


  • Desde casa, Colombia Winona A tiempo completo

    About Winona:Winona is one of the leading telemedicine companies providing HRT for women in menopause. We've built all of our technology in-house including an EHR, patient care admin system, patient portal, website, marketing technology etc. Winona has two compounding pharmacies and a team of in-house physicians providing world-class care via a fully...


  • Desde casa, Colombia Winona A tiempo completo

    **About Winona**: Winona is one of the leading telemedicine companies providing HRT for women in menopause. We’ve built all of our technology in house including an EHR, patient care admin system, patient portal, website, marketing technology etc. Winona has two compounding pharmacies and a team of in house physicians providing world-class care via a fully...


  • Desde casa, Colombia Ruby Staffing A tiempo completo

    **Main Responsibilities**: Collect and review referrals and pre-authorizations to ensure timely processing. Follow up on unpaid claims and resolve financial discrepancies to optimize revenue. Ensure patient billing accuracy, rectify errors, and complete missing information. Investigate denied claims and file appeals to recover unpaid services. Assist...

  • Senior IT Specialist

    hace 2 semanas


    Desde casa, Colombia Roads Consulting A tiempo completo

    **Position Name**:Senior IT Specialist We are a dynamic and rapidly growing company seeking an experienced Senior IT Specialist to join our talented team of consultants. We pride ourselves on delivering innovative solutions to our clients. We value collaboration, expertise, and a strong commitment to customer satisfaction. **Job purpose** As a Senior IT...

  • Linkedin Specialist

    hace 2 semanas


    Desde casa, Colombia Bamboo Works A tiempo completo

    LinkedIn Personal Branding Specialist (remote) Join our team as a LinkedIn Personal Branding Specialist and play a pivotal role in elevating the online presence and personal brand of the CEO at our rapidly growing Amsterdam-based digital marketing agency. If you're an expert in marketing, LinkedIn strategies, and algorithm mastery, we want to hear from...

  • Customer Success

    hace 2 semanas


    Desde casa, Colombia Pavago A tiempo completo

    **Job Title**: Customer Success and Support Specialist **Position Type**: Contract, Full-Time, Remote **Working Hours**: US - CST **About Pavago** **Responsibilities**: - **Demos and Onboarding**: Assist with conducting product demos, collaborating with the sales team to showcase features and benefits to potential customers. Participate in onboarding...


  • Desde casa, Colombia My VA Support A tiempo completo

    We're Hiring: CRM Automation Specialist at MyVA Support! At MyVA Support, we're eagerly seeking a CRM Automation Specialist, with proficiency in Zoho and other CRM platforms, to join our forward-thinking team. This role is tailored for those who have a deep understanding of marketing strategies and are skilled in optimizing customer relationship management...


  • Desde casa, Colombia EPAM Systems A tiempo completo

    EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most...


  • Desde casa, Colombia Red Hat Software A tiempo completo

    About the job: The Red Hat Customer Experience and Engagement (CEE) team is Looking for a fluent English speaker with an interest in learning about Linux and other Red Hat’s technologies to join us as a Customer Support Specialist in Colombia. In this role, you will work as part of a multicultural and multilingual customer-facing technical support team...

  • Social Media Specialist

    hace 3 semanas


    Desde casa, Colombia My VA Support A tiempo completo

    This is a remote position. Join our web design team as a Social Media Specialist! At our small business, we offer a fun yet professional work environment. This position is fully remote, providing you the flexibility to work from anywhere. In your role as a Social Media Specialist, you will manage client social media accounts, research marketing trends,...


  • Desde casa, Colombia Blanc Labs A tiempo completo

    Blanc Labs is a premier partner for global enterprises, leading the way in digitization, automation, and the development of next-generation digital products and services. Our expertise in digital transformation powers businesses to accelerate service delivery, drive customer engagement, and foster growth. We are seeking a highly motivated Temenos...


  • Desde casa, Colombia Microchip Technology A tiempo completo

    Are you looking for a unique opportunity to be a part of something great? Want to join a 20,000-member team that works on the technology that powers the world around us? Looking for an atmosphere of trust, empowerment, respect, diversity, and communication? How about an opportunity to own a piece of a multi-billion dollar (with a B!) global organization? We...

  • Social Media Specialist

    hace 1 semana


    Desde casa, Colombia Bold Business A tiempo completo

    Job Summary: We are seeking a Social Media Specialist who will concentrate on producing engaging digital content for a company's different social media channels. As a member of the team, you'll collaborate with the digital marketing department to devise a social media marketing plan that will stimulate engagement, elevate brand recognition, and increase...


  • Desde casa, Colombia Thermo Fisher Scientific A tiempo completo

    At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through...


  • Desde casa, Colombia Corebridge Solutions A tiempo completo

    **Work Hours**:Full-Time, Monday to Friday: 10:00 AM - 7:00 PM (Colombia Time) **About CoreBridge Solutions** CoreBridge Solutions is a prominent leader in the U.S. business services industry. We integrate advanced technology to deliver precise and efficient solutions across legal, financial, medical, and marketing sectors. Our strong partnership with...


  • Desde casa, Colombia RVStaffing A tiempo completo

    **Vertex Management**_ is a healthcare consulting firm that offers specialized services to medical practices. Their primary focus is on helping these practices expand their reach and improve their overall effectiveness. Their comprehensive consulting services aim to maximize the potential and profitability of medical practices in a rapidly evolving...


  • Desde casa, Colombia Blanc Labs A tiempo completo

    Blanc Labs is a premier partner for global enterprises, leading the way in digitization, automation, and the development of next-generation digital products and services. Our expertise in digital transformation powers businesses to accelerate service delivery, drive customer engagement, and foster growth.We are seeking a highly motivated Temenos Application...

  • Animation Specialist

    hace 3 semanas


    Desde casa, Colombia Konstant Kreative A tiempo completo

    **POSTING**: **Animation Specialist** **April 2024** **Role**: We're excited to offer an opportunity for an Animation Specialist to join our dynamic team. In this role, you'll be instrumental in delivering animations with expertise in ecommerce, direct to consumer and tech companies specifically: explainer videos, product demonstrations, short and long...