Technical Account Manager

hace 5 meses


Bogota, Colombia Alarm.com A tiempo completo

**Technical Account Manager (TAM) - Colombia**
- Driving the Technical Onboarding process to ensure new partners have all the training and tools they need to succeed.

We're searching for high-powered talent with a passion for technology, a consultative and entrepreneurial spirit, and a desire to drive and manage relationships internally across departments and externally with our partners.

**RESPONSIBILITIES**

The primary responsibilities for this role include:

- Provide valuable ongoing product support and training to partners via webinars and on-site.
- Champion and advocate for partner requirements by gathering feedback from the field on how we can improve our product and processes.
- Creating training materials like presentations, technical guides, and videos to facilitate the ongoing training process for partners.
- Conducting local and remote tests for new features in close cooperation with Product Managers and Quality Engineers.
- Drive the adoption of key tools that have an impact on the business operation of partners.

**REQUIREMENTS**
- BA or BS, Engineering, Math, or sciences preferred
- The ability to communicate in English with vendors and internal teams, both in writing and verbally, in a clear, professional manner.
- Other languages are a plus.
- A self-starter who can operate independently.
- Proficiency and up-to-date knowledge of consumer, cloud, and IoT technology.
- Excellent problem-solving skills.
- The ability and commitment to meet deadlines, even during high-volume periods.
- Flexible and positive attitude that fosters team spirit.
- Availability to travel up to 50% within the LATAM region.
- Experience with the following is a plus: Intrusion detection systems, access control, home automation, or video over IP.

**WHY WORK FOR ALARM.COM?**
- **Collaborate with outstanding people**: We hire only the best. Our quality standards are high and our employees enjoy working alongside other high achievers.

**COMPANY INFO



  • Bogota, Colombia Radware Bot Manager A tiempo completo

    Technical Account Manager - (2400001S) The Technical Account Manager will be responsible for the customers in North America and their activities related to the managed services. The technical account manager will represent the customer inside Radware and will act as the focal point and escalation manager. This position will work in front of customers to...


  • Bogota, Colombia Radware A tiempo completo

    Technical Account Manager, Colombia - (2400001I) **Technical Account Manager - Cloud Services, Colombia** **_ Position overview:_** **_ Responsibilities:_** - Build strong and positive relationships with customers in CALA - Manage the customer from onboarding, through the life cycle and ongoing Activities - Perform and provide detailed reviews of service...


  • Bogota, Colombia Epsilon A tiempo completo

    **Company Description** Epsilon is a global leader in outcome-based marketing. As a company at the forefront of marketing innovation, Epsilon provides a unique blend of data, technology, and services, driving measurable results and business growth for its clients. With over 9000 employees in 60 countries and rich 50-year history delivering cutting edge...


  • Bogota, Colombia Netskope A tiempo completo

    **About Netskope**: Today, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve. We realized a new perimeter was needed, one that is built in the cloud and follows and protects data wherever it goes, so we started Netskope to redefine Cloud, Network and Data Security. **About the...


  • Bogota, Colombia Red Hat Software A tiempo completo

    About the job: Red Hat's Customer Success and Services team is looking for an experienced, enterprise-level engineer to join us as an Middleware Technical Account Manager in Colombia. Work closely with customers, gain an understanding of their IT infrastructure, internal processes, and business needs, and help identify relevant trends throughout the...


  • Bogota, Colombia Rappi A tiempo completo

    ¡Oye, es hora de que te unas a nosotros para mostrarle al mundo que somos la empresa que está cambiando paradigmas, donde revolucionamos las horas, los minutos y los segundos! ¿Quieres saber por qué Rappi? - ️ VEMOS OPORTUNIDADES donde otros ven problemas; - ️ VEMOS CERCANIA donde otros ven distancia; - ️ VEMOS ADRENALINA donde otros ven...


  • Bogota, Colombia Visa A tiempo completo

    **Company Description** Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and...


  • Bogota, Colombia Netskope A tiempo completo

    **About Netskope**: Today, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve. We realized a new perimeter was needed, one that is built in the cloud and follows and protects data wherever it goes, so we started Netskope to redefine Cloud, Network and Data Security. **About the...


  • Bogota, Colombia Staffaro A tiempo completo

    We are seeking an experienced and knowledgeable Account Manager to service key clients and help develop new client relationships. Account Managers perform a critical role on our account service team. The Account Manager serves as the primary business contact for the client and is ultimately responsible for client success and satisfaction. An Account Manager...


  • Bogota, Colombia Rappi A tiempo completo

    ¡Oye, es hora de que te unas a nosotros para mostrarle al mundo que somos la empresa que está cambiando paradigmas, donde revolucionamos las horas, los minutos y los segundos! ¿Quieres saber por qué Rappi? - ️ VEMOS OPORTUNIDADES donde otros ven problemas; - ️ VEMOS CERCANIA donde otros ven distancia; - ️ VEMOS ADRENALINA donde otros ven...


  • Bogota, Colombia Twilio A tiempo completo

    **See yourself at Twilio**: Join the team as our next Technical Account Manager! **Who we are & why we're hiring**: Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and...


  • Bogota, Colombia Amazon Web Services Colombia S.A.S. A tiempo completo

    5 years of hands-on Experience with operational parameters and troubleshooting for two (2) of the following: Infrastructure/ Systems Administration / Networking / DevOps /Compute/ Storage/ Database/ Big Data and Analytics/ Application-level services/ Serverless/ Applications Development in a distributed systems environment - Bachelor’s Degree in Computer...


  • Bogota, Colombia Twilio A tiempo completo

    **See yourself at Twilio**: Join the team as our next **Technical Account Manager 3** **Who we are & why we're hiring**: Although we're headquartered in San Francisco, we're on a journey to becoming a globally antiracist company that supports diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking...


  • Bogota, Colombia Twilio A tiempo completo

    **See yourself at Twilio** Join the team as our next **Technical Account Manager 4** **Who we are & why we're hiring** Although we're headquartered in San Francisco, we're on a journey to becoming a globally antiracist company that supports diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking...


  • Bogota, Colombia Twilio A tiempo completo

    **See yourself at Twilio** Join the team as our next **Technical Account Manager 3** **Who we are & why we're hiring** Although we're headquartered in San Francisco, we're on a journey to becoming a globally antiracist company that supports diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking...

  • Account Manager

    hace 5 meses


    Bogota, Colombia ABB A tiempo completo

    **Account Manager**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on...


  • Bogota, Colombia Rappi A tiempo completo

    ¡Oye, es hora de que te unas a nosotros para mostrarle al mundo que somos la empresa que está cambiando paradigmas, donde revolucionamos las horas, los minutos y los segundos! ¿Quieres saber por qué Rappi? - ️ VEMOS OPORTUNIDADES donde otros ven problemas; - ️ VEMOS CERCANIA donde otros ven distancia; - ️ VEMOS ADRENALINA donde otros ven...

  • Account Manager

    hace 5 meses


    Bogota, Colombia LG Consultores A tiempo completo

    **Descripción del puesto**: Estamos en la búsqueda de un Account Manager para unirse a nuestro equipo en Bogotá, Colombia. En esta posición, serás responsable de gestionar y fortalecer las relaciones comerciales con nuestros clientes, identificando oportunidades de negocio y garantizando la satisfacción de los mismos. Como Account Manager, tendrás la...

  • Account Manager

    hace 5 meses


    Bogota, Colombia TT NET A tiempo completo

    TTNET es una empresa con 15 años de experiência enfocada a brindar servicios en tecnologías de la información en el rubro de Seguridad Informática, nuestro core de negocio son los servicios administrados, algunas de nuestras alianzas comerciales son empresas como Forescout, Szcaler, Splunk, y Palo Alto. Tenemos presencia en países como son Colombia,...

  • Account Manager

    hace 5 meses


    Bogota, Colombia ABB A tiempo completo

    **Account Manager**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on...