Logistics Coordinator

hace 2 semanas

Bogota, Colombia British Council A tiempo completo

Logistics Coordinator (Andes)

**Date**:22 Mar 2024

**Location**: Bogota, Americas, CO

**Company**:British Council

We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide.
We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks and explore creative ideas, to learn English, to get a high-quality education and to gain internationally recognised qualifications.
Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. In 2021-22 we reached 650 million people.

**Salary**:$3.320.572 COP
**Contract Type**: Indefinite
**Location**: Bogota

**Closing Date**: advert will close on **Sunday, April 14, 2024 at 23:59 Colombia time.**

**Role Purpose**
If you are a skilled individual and would like to join our team, you will play a crucial part in maintaining compliance standards while facilitating the safe exchange of confidential materials within our country/location. Your responsibilities will include managing the movement and activities associated with our primary storage area, known as the Confidential Materials Room (CMR).
**Main accountabilities but not limited to the following**
- Supports the functions of confidential materials handling and the Confidential Materials Room (CMR) to ensure British Council standards are met in setting up and day to day operations
- Undertakes sorting and packing of exam materials to for designated test venues
- Supports tasks to reconcile exam materials and papers received are as per plan, report and escalate any discrepancies
- Undertake handling of suitcases and storage materials for distribution ordering and budget management
- Supports planning for Test Day resources ordering, quality, distribution and management (e.g. process guides, stationery, branding/signage/ technical equipment - speaking test/hand scanners)
- Ensures the proper procedures and documentation is adhered to when handing over to the courier
- Ensures proper script receipt tracking, packing and return OR scanning, store and shredding
- Receives and responds to enquiries from/to customers and may be a specific point of reference on queries relating to an area of nominated expertise or responsibility. Identifies where more complex issues require resolution by others and refer them on accordingly
- Recognises and understands the impact of incidents arising (e.g. complaints, resourcing problems, logístical or technical difficulties) and proactively alerts the team leader to any issues of concern that are likely to impact service/project/task delivery or customer experience
- Carries out instructions and requests from cluster operations, Operations Manager efficiently and effectively.
- Manage courier SLA/performance standards and builds a relationship with courier service provider in the country, proactively seeking out and updating courier panel so that quality of services and cost elements are in accordance standards
- Monitors and takes responsibility for small-scale resources/cash/stock, following established procedures and ensures that equipment and materials are available and ready to use when needed
- Plans and prioritises own work activities, which span across a range of different work streams, responding to changing and at times competing requirements to ensure effective delivery of responsibilities over a weekly/monthly time horizon
- Tasks and coordinates others (e.g. internal colleagues or external contractors/suppliers) to complete time-limited, straightforward activities, within established procedures, in order to ensure efficient delivery of services. Monitors task completion to agreed quality and time standards

**Requirements of the role**
- Experience
- identifying and minimising the risk
- a compliance environment
- working in a high volume, busy operational environment, delivering to standard
- Written and verbal proficiency in English at B1 level is required

**Note**: you are welcome to upload your supporting statement in English or Spanish, whichever you prefer; however, if invited to interview, this will be fully in English and with an interview panel. English proficiency may be assessed before inviting for interviews.

A connected and trusted UK in a more connected and trusted world.

**Equality, Diversity, and Inclusion (EDI) Statement**

The British Council is committed to policies and practices of equality, diversity and inclusion across everything we do. We support all staff to make sure their behaviour is consistent with this commitment. We want to address under representation and encourage applicants from under-represented groups, in particular, but not exclusively, on grounds of ethnicity and disability. All disabled applicants who meet the essential criteria are guaranteed an interview and we have Disability Co

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