HR Services

hace 4 días

Colombia B. Braun Medical S.A. A tiempo completo

who acts as initial entry for all employees, administers incoming queries, provides HR information, and performs transactional tasks and provide operational and administrative support on specific tasks from HR Services, specifically from Payroll processes.

**Duties and responsibilities**:

- Operational excellence - First point of contact for managers and employees for all HR transaction-related queries and promotes efficient and effective delivery of specific process (e.g. contract administration, data administration). Promotes efficient and effective delivery of specific process (e.g. leaves processes, monthly novelties from the 3 legal entities, among others) by solving complex inquiries that require specific HR knowledge and/or higher degree of policy interpretation
- Provides timely, accurate and value-adding support to Payroll related local queries from HR Services area, employees and business managers.
- Ensures contact with Payroll Coordinator, Team Lead HR Services and HR Services Specialists to develop and maintain a detailed knowledge of the designated processes and policies required.
- Responsible for handling the payroll processes including but not limited to: maintaining employee data and files according to country regulations, and preparation/creation of documents and templates if needed.
- Manages data related processes and reviews documentation regarding but not limited to payroll on regards of: transfers, offboarding, change requests, job/work changes, leave of absence, end of assignments, terminations, among others.
- Takes ownership of the resolution of callers’ issues, giving guidance & solving problems as the first point of contact whenever possible, refers issues to the HR Back-Office (Specialists) when unable to resolve them personally.
- Provides administrative support.
- Provides timely, accurate and value-adding answers to complex HR-related local or global queries from employees and business managers.
- Ensures contact with Strategic / Regional Experts to develop and maintain a detailed knowledge of the designated processes and policies for the countries / business stream / globally covered.
- Responsible for handling the WFA processes including but not limited to: maintaining employee data and files according to country regulations, and preparation/creation of documents and templates.
- Provides process expertise and identifies improvement potential in order to increase efficiency and customer satisfaction.
- Processes & Policy - Supports HR projects within the SSC, for example, identifying past trends in the SSC in order to recommend improvements / supports in continuous improvement and / or run reports.
- Communicates policies, directives and processes. Supports HR projects within the SSC, for example, identifying past trends in the SSC in order to recommend improvements / supports in continuous improvement

**Professional competencies**:

- Bachelor Degree or student in the last semesters of university.
- Fluent English (B2 level).
- Understanding and experience with HR language and payroll processes.

**Personal competencies**:

- Ability to work under pressure and tough deadlines.
- Administrative excellence.
- Analytical skills and problem-solving capability.
- Technology skills.
- Excellent communication skills.
- Excellent customer service skill.

**What we offer**:
Become part of a corporate culture that actively promotes constructive exchanges between colleagues, customers and partners. Work with us to improve people's lives in the long term. We can offer you interesting, varied tasks and excellent opportunities for advancement, as well as an attractive salary with extensive benefits, all within a dynamic family-owned company.

**Closing date**:

- 04.05.2024

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