Customer Service Administrator
hace 1 mes
Job Summary:
A-MAX Auto Insurance is looking for a Customer Service Admi**n** for our growing Sales Service Team. As a Customer Service Admin you will work with a team that shares your desire to win while helping thousands of Texans pay for and manage their policies.
**Responsibilities**:
- Process monthly payments. reinstatements, and renewals for existing customers.
- Answer inbound calls for payments and policy related questions.
- Make outbound calls for payment reminders, delinquent accounts, pending cancellations to ensure policy is active.
- Maintain up to date client records for existing and new customers.
- Perform administrative tasks such as organizing, completing paperwork, filing, and maintaining records.
- Other duties as assigned.
Skills and Experience:
- High School Diploma or GED required.
- Customer Service/Insurance Sales Experience.
- Bilingual (Spanish/English B2+ or higher)
- Must have reliable transportation for daily marketing and bank deposits.
- Good organizational and interpersonal skills with a strong customer focus.
- Basic Computer knowledge and possess strong written, verbal, and people skills.
- Able to work independently with mínimal/no supervision and quickly learn any Company/Proprietary software.
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