Client Service Analyst

**Client Service Analyst - Bogota, Col**: Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading...

The Customer Service Analyst 2 is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support. **Responsibilities**: - Serve as single point of contact for...

Descripción de la oferta **Role**: - Client Service Analyst - Customer Services **Required Skills**: - **Excellent written and verbal English.**: - Ability to form strong working relationships across internal and external stakeholders. - Ability to engage in a service-focused manner with clients when helping to solve/manage content deliverables. -...

Client Service Analyst - Bogota, ColChoosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading...

**Summary**: 1. Seguimiento a una serie de clientes TOP para la organización (asignados) en temas tales como seguimiento a sus órdenes de compra, revisión del Informe Diario de Facturación, cumplimiento de citas, recuperaciones de producto, comunicación abierta y oportuna con los clientes, planes de mejora continua y/o excelencia operacional con ellos y...

Client Service Analyst - Bogota, ColAbout the job At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think...

**About SLB**: - We are a global technology company, driving energy innovation for a balanced planet. Together, we create amazing technology that unlocks access to energy for the benefit of all.- At SLB, we recognize that our innovation, creativity, and success stem from our differences. We actively recruit people with a diverse range of backgrounds and...

The Service Desk Analyst is responsible for providing first and second level administrative and technical support for the resolution or escalation of laptop and desktop hardware and software related problems and problems related to IP telephony, connectivity, security, servers and real time operations. The Service Desk Analyst serves as the initial point of...

About the RoleDialectica is a B2B information services firm that serves top business professionals. As a Client Support Analyst, you will play a crucial role in our 24/7 client support system for EMEA clients. Your responsibilities will include providing exceptional customer service, coordinating expert interviews, and resolving client inquiries promptly and...

We are a digitally native technology services company where innovation, design and engineering meet scale. We use some of the latest technologies in the digital and cognitive field to empower organizations in every aspect. Right now, we are looking for a **Service Desk Analyst** to join our team at our **Bogota, Colombia** office. - You will get the chance...

**Company Description** Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and...

**What success looks like in this role**: Senior service management analyst is re sponsible for overseeing and analyzing the performance of Major Incident Management process and service operations. P lay s an important role in meeting service level agreements and achieving a high level of customer satisfaction. - Serves as the primary contact for inquiries...

About the RoleWe are seeking a skilled Client Service Analyst to join our team at Capgemini. As a key member of our service delivery team, you will be responsible for overseeing the delivery of content to clients, ensuring high levels of client satisfaction, and supporting revenue growth through high-quality service delivery and data management.Key...

Descripción breveChoosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unluck the...

Descripción breve Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations...

ESENTIAL JOB FUNCTIONS - Responds to orders, general client inquiries, invoice questions and client complaints. - Resolves issues with orders, delivery dates or service. - Resolves the client's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting corrections or adjustment; following up...

The Client Onboarding Intermediate Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing...

**What success looks like in this role**: A service management analyst is responsible for providing day to day support for Major Incident Management process and service operations. They play an important role in ensuring that major incidents are resolved quickly and effectively, minimizing disruption to business operations. - Provides capture support for...

The Client Onboard Intmd Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the...

Job SummaryAs a Client Service Analyst at Capgemini, you will be responsible for overseeing the delivery of content to clients, translating business needs into technical requirements, and configuring deliverables to client specifications. You will also be responsible for executing standard operating procedures, performing quality checks, and ensuring high...