Dialectica Client Support Analyst: Provide Exceptional Customer Service
hace 1 día
Dialectica is a B2B information services firm that serves top business professionals. As a Client Support Analyst, you will play a crucial role in our 24/7 client support system for EMEA clients. Your responsibilities will include providing exceptional customer service, coordinating expert interviews, and resolving client inquiries promptly and effectively.
Key Responsibilities- Provide excellent customer service to European clients after 7pm Central European time.
- Coordinate expert interviews and consultations for European clients.
- Resolve client inquiries, concerns, and urgent requests efficiently.
- Maintain accurate records of client interactions using our CRM system.
- Collaborate with our Client Service Team to optimize support operations.
- 0-1 years in customer service with scheduling or coordinating experience.
- Proficient and fluent English in all language dimensions.
- Bachelor's degree or higher.
- Availability to work 10:30am - 7:30pm.
- Competitive compensation package.
- Private medical and life insurance.
- Learning and development opportunities.
-
Client Support Specialist
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Dialectica A tiempo completoAbout DialecticaDialectica is a B2B information services firm that serves top business professionals by enabling them to gather real-time information and insights from industry experts across various markets, industries, and regions.Our mission is to achieve unparalleled customer recognition by developing the most trusted and innovative knowledge-sharing...
-
Client Support Specialist
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Dialectica A tiempo completoAbout DialecticaDialectica is a B2B information services firm that serves top business professionals by enabling them to gather real-time information and insights from industry experts across various markets, industries, and regions.Driven by our mission to achieve unparalleled customer recognition, we are developing the most trusted and innovative...
-
Client Support Analyst
hace 1 día
Bogotá, Bogotá D.E., Colombia Dialectica A tiempo completoAbout the Role:The Client Support Analyst will play a key role in our 24/7 client support system for EMEA clients, providing exceptional customer service, coordinating expert interviews, and resolving client inquiries promptly and effectively.Responsibilities:Provide exceptional customer service to European clients after 7pm Central European time.Coordinate...
-
Dialectica Internship Program
hace 3 semanas
Bogotá, Bogotá D.E., Colombia Dialectica A tiempo completoAbout DialecticaDialectica is a cutting-edge information services start-up that revolutionizes how business professionals access and share knowledge worldwide. Founded in 2015, we partner with leading investment and consulting companies to provide real-time information and market insights from industry experts across markets, industries, and regions.Our...
-
Client Protection Associate
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Dialectica A tiempo completoAbout the RoleDialectica is seeking a highly motivated and detail-oriented Client Protection Associate to join our team. As a key member of our Client Protection Team, you will play a critical role in ensuring the secure, compliant, and safe access of our clients to our unique knowledge sources.Key ResponsibilitiesCoordinate the monitoring of active projects...
-
Customer Support Specialist
hace 6 días
Bogotá, Bogotá D.E., Colombia Citigroup A tiempo completoJob SummaryThe Customer Service Analyst 2 is an intermediate-level position responsible for delivering exceptional client support to Citigroup clients. As a key member of the Customer Service team, this role involves providing timely and effective resolutions to client inquiries, ensuring seamless communication and compliance with departmental standards.Key...
-
Senior Financial Planning Analyst
hace 1 mes
Bogotá, Bogotá D.E., Colombia Dialectica A tiempo completoAbout DialecticaWe are a B2B information services firm that empowers top business professionals to gather real-time insights from industry experts worldwide.Our MissionWe strive to become the most trusted and innovative knowledge-sharing platform, recognized for our customer-centric approach and commitment to excellence.Our...
-
Senior Customer Service Analyst
hace 1 mes
Bogotá, Bogotá D.E., Colombia Ortho Clinical Diagnostics A tiempo completoThe OpportunityAt Ortho Clinical Diagnostics, we're united by a shared passion for delivering innovative diagnostic solutions that transform lives. As a Senior Customer Service Analyst, you'll play a vital role in driving our mission forward by ensuring seamless customer experiences and exceptional service delivery.The RoleYou'll be responsible for managing...
-
Customer Service Liaison
hace 1 semana
Bogotá, Bogotá D.E., Colombia Hire Emerald A tiempo completo**Hire Emerald's Commitment to Excellence**We are seeking a highly skilled Contract Support Specialist to provide exceptional customer service to our clients. The ideal candidate will possess excellent communication skills, be able to work independently, and have experience in a customer service role.Key Responsibilities:Deliver outstanding customer service...
-
Product Support Analyst I
hace 4 semanas
Bogotá, Bogotá D.E., Colombia CSG A tiempo completoJob SummaryCSG is seeking a highly skilled and motivated Product Support Analyst I to join our team. As a Product Support Analyst I, you will be responsible for providing exceptional customer service and technical support to our clients. You will be the initial point of contact for external customer inquiries or incidents and will be responsible for...
-
LATAM Commercial Cards Customer Service Analyst
hace 2 meses
Bogotá, Bogotá D.E., Colombia 12240 Colrepfin Ltda A tiempo completoJob Summary:The Customer Service Analyst 1 is an entry-level position responsible for assisting in customer-related activities and providing resolutions in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support.Key Responsibilities:Serve as a single...
-
Client Protection Compliance Specialist
hace 19 horas
Bogotá, Bogotá D.E., Colombia Dialectica A tiempo completoAbout the RoleAt Dialectica, we are looking for a highly motivated and detail-oriented Client Protection Associate to join our dynamic team. As a key member of our Client Protection team, you will play a crucial role in ensuring the security and compliance of our clients' data.Key Responsibilities:Monitor ongoing projects to identify and mitigate potential...
-
Customer Service Representative
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Kaplan International Languages A tiempo completoB2C Customer Service ExecutiveThe B2C Customer Service Executive plays a vital role in ensuring the success of our international student enrollment process. This position requires a highly organized and detail-oriented individual who can effectively communicate with students, field staff, and internal teams to provide exceptional customer service.Key...
-
Customer Service Representative
hace 2 meses
Bogotá, Bogotá D.E., Colombia KM2 Solutions A tiempo completoKM2 Solutions is seeking a highly skilled Bilingual Agent to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients through various communication channels. Your primary focus will be on addressing customer inquiries, resolving issues, and providing information about our products...
-
Client Service Coordinator
hace 3 semanas
Bogotá, Bogotá D.E., Colombia Staff4Me A tiempo completoJob SummaryWe are seeking a highly skilled and organized Client Service Administrator to join our team at Staff4Me. As a Client Service Administrator, you will be responsible for handling inbound calls, managing multiple phone lines, and providing exceptional customer service to our clients.This role requires excellent communication skills, both written and...
-
Customer Service Representative
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Group Customer Operation Success A tiempo completoJob SummaryAt Group Customer Operation Success, we are seeking a highly skilled Customer Service Representative to join our team. This is a full-time, permanent position that requires a strong commitment to delivering exceptional customer service.Key ResponsibilitiesProvide timely and effective support to customers via phone, email, and chat.Respond to...
-
Client Protection Specialist
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Dialectica A tiempo completoAbout DialecticaDialectica is a leading information services company that empowers business professionals to access primary research and share knowledge worldwide.We partner with top investment and consulting firms to collect real-time information and market insights from industry experts globally.Our mission is to deliver unparalleled customer recognition...
-
Customer Service Representative
hace 1 mes
Bogotá, Bogotá D.E., Colombia Asurion A tiempo completoCustomer Care and Sales RepresentativeAsurion is seeking a highly motivated and customer-focused individual to join our front-line support team as a Customer Care and Sales Representative. In this role, you will be responsible for providing exceptional customer service while selling our In-Home warranty service and other product offerings to customers on...
-
Customer Service Representative
hace 3 semanas
Bogotá, Bogotá D.E., Colombia Nuvei A tiempo completoJob SummaryNuvei is seeking a highly skilled Client Support Specialist to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients, ensuring timely and effective resolution of customer service and payment requests.Key ResponsibilitiesProvide exceptional customer experience by...
-
Research Analyst
hace 1 mes
Bogotá, Bogotá D.E., Colombia Dialectica A tiempo completoAbout DialecticaDialectica is a leading knowledge-sharing business that empowers clients to make informed decisions through unparalleled customer recognition and excellence in client service.About the RoleAs a Research Analyst in the Content Platform team, you will be part of a new business unit with a vision to create a comprehensive and accessible platform...