Service Management Analyst 2

The Customer Service Analyst 2 is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support. **Responsibilities**: - Serve as single point of contact for...

**What success looks like in this role**: A service management analyst is responsible for providing day to day support for Major Incident Management process and service operations. They play an important role in ensuring that major incidents are resolved quickly and effectively, minimizing disruption to business operations. - Provides capture support for...

The Customer Service Analyst 2 is an entry-level position responsible for assisting in customer related activities and providing resolutions in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support. **Responsibilities**: - Serve as single point of...

**See yourself at Twilio**: Join the team as Twilio's next Workforce Management Forecasting Analyst 2! **Who we are & why we're hiring**: Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of...

Job OverviewWe are seeking an experienced HR Service Management Senior Analyst to join our team at Convatec Inc.

**Company Description** Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and...

Position Description: Vendor Management Analyst will be responsible for: - Leads together with the Vendor Manager the vendors’ relationship. - Ensures accurate monthly invoice validation and reconciliation process as well as monthly and quarterly accruals management. - Supports the development of the Annual Forecast and purchase order creation...

**Service Desk Analyst**: Cota, Cundinamarca, Colombia - Colombia **Service Desk Analyst** IT | IT Service Operation **About Schlumberger** **About role** The Service Desk Analyst is responsible for providing first and second level administrative and technical support for the resolution or escalation of laptop and desktop hardware and software related...

**Client Service Analyst - Bogota, Col**: Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading...

**JOB SUMMARY**: Ten exists to become the world’s most trusted service provider. As Workforce Management Analyst, you will be part of a global team that will play an integral role in ensuring the reliability and consistency of our 24-7 service through appropriate staffing and planning over short-term time periods. Supporting a large global operation with...

Descripción de la oferta **Role**: - Client Service Analyst - Customer Services **Required Skills**: - **Excellent written and verbal English.**: - Ability to form strong working relationships across internal and external stakeholders. - Ability to engage in a service-focused manner with clients when helping to solve/manage content deliverables. -...

Our Purpose - Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build _a sustainable economy_ where everyone can prosper. We support a wide range of digital payments choices, making _transactions secure,_ simple, smart and accessible. Our technology and innovation,...

**About SLB**: - We are a global technology company, driving energy innovation for a balanced planet. Together, we create amazing technology that unlocks access to energy for the benefit of all.- At SLB, we recognize that our innovation, creativity, and success stem from our differences. We actively recruit people with a diverse range of backgrounds and...

For more than 130 years, diversity, equity & inclusion (DEI) has been a part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Rooted in Our Credo, the values of DEI fuel our pursuit to create a healthier, more equitable world. Our diverse workforce and culture of belonging accelerate innovation to solve the world’s...

The Service Desk Analyst is responsible for providing first and second level administrative and technical support for the resolution or escalation of laptop and desktop hardware and software related problems and problems related to IP telephony, connectivity, security, servers and real time operations. The Service Desk Analyst serves as the initial point of...

Job Description And Responsibilities As a member of the Corporate IT – Program Management & Business Operations (PMBO) organization, the Workstation Software Management (WSM) role is part of a team responsible for the lifecycle of workstation software assets needed by our 35,000+ global end users. In addition, this person is in position to execute...

About IntouchCX IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term...

Descripción de la oferta **Rol**: - Support Analyst Level 2 **Requisitos**: - Tecnólogo o Ingeniero de Sistemas, Informática o áreas relacionadas. - Experiência de dos (2) a cuatro (4) años en **Soporte Técnico Nível 2 o roles similares.**: - **Certificación Scrum Fundamental( es un plus).**: - **Certificaciones en tecnologías relevantes...

**Client Service Analyst - Bogota, Col**: **About the job**: At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology...

**Compensación**: COP 7.35M/mes. **Ubicación**: Remoto (para residentes de Colombia, Ecuador, Argentina y Perú). **Misión de Digisoc**: DIGISOC es una compañía Líder en Seguridad Digital, que da valor a los negocios de los Clientes mediante la protección de su entorno usando mecanismos de Innovación, Inteligencia y Tecnología, basado en un equipo...