Director of Sales and Marketing

hace 2 semanas


Bogota, Colombia Grand Hyatt Bogota A tiempo completo

Summary

**Propósito del cargo**:
Liderar todas las actividades del departamento de ventas y mercadeo dentro del Hotel, trabajando en colaboración con las demás áreas y departamentos que generan ingresos para maximizar las ventas a través de actividades enfocadas a traer y fidelizar clientes

**Algunas de las funciones del cargo**:

- Mantener excelentes relaciones con los clientes y enfocar actividades encaminadas a mejorar y garantizar procesos de éxito en post-venta.
- Proporcionar servicio cuidadosamente elaborado y de manera constante a los colegas, huéspedes, clientes corporativos, grupos, propietarios, operadores, proveedores y miembros de la comunidad.
- Asistir al equipo de ventas en la atención a clientes importantes, quejas y situaciones difíciles u oportunidades de negocio de difícil negociación
- Establecer una relación duradera con los clientes y explorar nuevas oportunidades de negocio o recibir referidos.
- Asegurar el cumplimiento de estándares de comunicación con los clientes establecidos.
- Mantener buenas relaciones laborales con sus colegas y con los miembros de otros departamentos.

**Qualifications**:
**Educación/Formación**:
Formación profesional en hotelería, administración de empresas o afines requerida. Postgrado.

**Idiomas**:
Inglés B2 para escritura, comunicación y lectura.

**Experiência**:
Mínimo 6 años de experiência en Dirección de Equipos Comerciales.


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