Billing Phone Operator

hace 5 meses


Colombia Solvo Global A tiempo completo

**About us**

We are agile, fast-paced, innovative and our goal is to Connect talents with qualified Companys from the world.

Our work environment includes:

- Modern office setting
- Work-from-home days
- Growth opportunities
- Wellness programs

**Job description**

**Lugar de trabajo/Sede** Remote all cities
**Horario** Availability 8:00am to 5:00pm EST.
- Atender llamadas entrantes relacionadas con cuentas por cobrar.
- Recopilación de pagos.
- Habilidad para procesar pagos por teléfono.

**Operador telefónico de facturación**:

- Capacidad para realizar llamadas salientes a pacientes para la recolección de facturas vencidas
- Manejar consultas relacionadas con facturas, cuentas por cobrar y diversos problemas de facturación
- Capacidad para recibir pagos por teléfono
- Documentación adecuada dentro del registro médico electrónico de la clínica y mensajes/notificaciones adecuadas al personal en el lugar
- Proporcionar actualizaciones de productividad al final de cada turno
- Transferir llamadas a otros departamentos según sea necesario
- Aplicar los protocolos de procedimiento operativo estándar de la clínica y cumplir con las expectativas de la clínica asignada

**Requisitos**:

- Fluidez en español e inglés con buena comunicación en inglés
- Conocimiento de prácticas de facturación y facturación de atención médica es altamente preferido
- Literacidad informática (debe tener conocimiento de GSuite y Microsoft Office)
- Aplicar los protocolos de procedimiento operativo estándar de la clínica y cumplir con las expectativas de la clínica asignada
- Habilidades multitarea
- Capacidad para trabajar en un entorno de ritmo rápido
- Flexibilidad para ajustarse a la zona horaria de la clínica asignada

**Salary**: $2,300,000 per month

Application Question(s):

- ¿Cual es su expectativa Salarial? COP

**Experience**:

- Facturación o Cuentas por cobrar.: 1 year (required)
- Customer Service: 1 year (preferred)

**Language**:

- Ingles B2 + C1? (required)



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