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Part-time Sales Quality Control Specialist
hace 4 semanas
TripleTen is an award-winning online school among technology bootcamps. Our mission is to help people change their lives and succeed in technology. We offer flexibility in studies, career mentoring, resume and portfolio preparation, and we guarantee employment after the course. Our employability rate among graduates is 87% across our Web Development, Quality Assurance (QA), Data Analytics, and Data Science programs.
We are currently seeking an entry-level Quality Control Specialist who can collaborate part-time with us.
**Requirements**:
**Expected professional background**:
- ** Proficient Spanish is a must;**:
- ** Upper-intermediate (B2+) level of English;**:
- Experience in telemarketing sales (at least 1 year);
- Experience in working with CRM and sales scripts;
- Experience as a Quality Control specialist is an advantage.
**Expected soft skills**:
- Attention to details;
- Time management skills;
- Written communication skills;
- Readiness to complete the same tasks day by day maintaining efficiency.
What you will do:
As a part of the Sales Team you will be playing an important role to help us achieve the targets. You will collaborate directly with the Head of Sales and be responsible for ensuring that the procedures implemented in the Sales Team are followed by the agents on a daily basis.
**What exactly you will do**:
- Listen to calls and read written communication of sales agents with customers;
- Assess the calls and written communication using a checklist. Input the results in a spreadsheet;
- Verify that the agents follow the regulation of contacting leads and process the lead according to company standards;
- Provide a written feedback to the calls written communications you have assessed.
What we can offer you:
- Flexible 20 hours per week (can be combined with a full-time job);
- 350 USD Gross per month.
- Work 100% remotely
- Join a fast-growing, intercultural Ed-tech team
- Enjoy discounted courses
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