Customer Service Agent

hace 1 semana


Bogota, Colombia Fygaro A tiempo completo

Company Description

Fygaro is an eCommerce business builder that enables entrepreneurs and businesses of all sizes to sell online.

Winners of the Visa Everywhere Initiative 2020, Fygaro is a leading technology startup focused on helping SMEs and entrepreneurs in the LAC region adopt e-commerce in their business strategy for continued growth.

**Job Description**:
Join our team of customer service and technical support experts. Plus: You can work from home anywhere in Colombia - all we ask is a stable internet connection

Customer Support is extremely important for us and we hope to create a platform where our users are well supported with excellent quality, fast response time, and accurate information.

Support is via ticketing system and a live chat and will include but not limited to customer queries, complaints, and customer onboarding.

Support will be in Spanish and English, applicants need to speak both languages.

**Qualifications**:

- Advanced English Level (B2/C1)
- Minimum 1 year experience in customer service, preferably in service or E-commerce industry. Outstanding students and new graduates are also welcomed to apply.
- Find creative problem solving satisfying, motivated, always curious and constantly eager to learn.
- Thrive in a dynamic and collaborative environment and be comfortable with ambiguity.
- They are able to take ownership of challenging scenarios and bring them to resolution.
- Have a clear, professional and informative communication style.
- High level of honesty and integrity; Proactive and meticulous; A sense of responsibility and team work spirit
- Ability to work under pressure, strong communication skills and exceed beyond expectation

Additional Information
- Excellent compensation and multiple perks.
- 100% remote work.
- Work week from Monday to Friday.
- Indefinite Term Service Contract
- Employment stability and growth opportunity
- And more



  • Bogota, Colombia Dyninno Colombia SAS A tiempo completo

    We are looking for bilingual Customer Service Travel Agents to sell business class tickets to our most exclusive clients! At Dyninno Colombia we are looking for people who love helping others, are persistent, empathetic, kind, and curious. We sell about 50,000 air-tickets per month globally and build the exquisite customer service. As a Travel Agent, you...

  • Customer Service Agent

    hace 2 semanas


    Bogota, Colombia Sitel Group A tiempo completo

    **About Us** **Sitel is a company that operates under the culture of people first, the reason why it offers training for their agents, recognition programs, and professional development programs. The company also provides flexibility in the schedules for people who want to work. It is a multinational company that believes in human talent and contributes to...


  • Bogota, Colombia Foundever A tiempo completo

    **About Us** Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best experiences for +750 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a...

  • Bogota - Customer Service Agent

    Encontrado en: beBee S CO - hace 4 semanas


    Bogota, Colombia Foundever™ A tiempo completo

    About Us Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a...

  • Customer Service Representative Ingles 80 Bogotá

    Encontrado en: beBee S CO - hace 4 semanas


    Bogota D.C., Colombia Teleperformance Colombia A tiempo completo

    Customer Service AssociateAre you ready to work with the TOP team?ResponsabilidadesWhat youll do as a Customer Service Associate?Respond to all customer inquiries.Provide excellent customer service by being a good listenerWork with confidential customer information, while treating it sensitivelyAimto resolve issues on the first interaction by being...

  • Customer Service Agent

    hace 7 días


    Bogota, Colombia Foundever A tiempo completo

    **About Us**: **Sitel is a company that operates under the culture of people first, the reason why it offers training for their agents, recognition programs, and professional development programs. The company also provides flexibility in the schedules for people who want to work. It is a multinational company that believes in human talent and contributes to...

  • Customer Service Agent

    hace 2 semanas


    Bogota, Colombia Foundever A tiempo completo

    **About Us** Foundever is a company that operates under the culture of people first, the reason why it offers training for their agents, recognition programs, and professional development programs. The company also provides flexibility in the schedules for people who want to work. It is a multinational company that believes in human talent and contributes...

  • Customer Service Agent

    hace 7 días


    Bogota, Colombia Foundever A tiempo completo

    **About Us** Foundever is a company that operates under the culture of people first, the reason why it offers training for their agents, recognition programs, and professional development programs. The company also provides flexibility in the schedules for people who want to work. It is a multinational company that believes in human talent and contributes...

  • Service Desk Agent-13

    hace 7 días


    Bogota, Colombia Rappi A tiempo completo

    ¡Oye, es hora de que te unas a nosotros para mostrarle al mundo que somos la empresa que está cambiando paradigmas, donde revolucionamos las horas, los minutos y los segundos! ¿Quieres saber por qué Rappi? - ️ VEMOS OPORTUNIDADES donde otros ven problemas; - ️ VEMOS CERCANIA donde otros ven distancia; - ️ VEMOS ADRENALINA donde otros ven...

  • Customer Service Representative Inglés 80 Medellín Medbbbm

    Encontrado en: beBee S CO - hace 4 semanas


    Bogota D.C., Colombia Teleperformance Colombia A tiempo completo

    Customer Service Associate This offer applies just for feople who LIVE in MEDELLIN. Why TP? With a presence in more than 91 countries, we are the industry leader! Great Place to Work has certified us as one of the best companies to work in the country and the world. We dont stop innovating, and we always go beyond.Are you ready to work with the TOP...

  • Call Center Agent

    hace 4 días


    Bogota, Colombia Grupo COS (Customer Operation Success) A tiempo completo

    Job Responsibilities - Contact customers to determine reason for payment delinquency and negotiate payment commitment - Confirm and/or negotiate payment arrangements; research any discrepancies - Evaluate accounts to find a win/win solution to avoid repossession loss. - Document all accounts accurately, clearly and concisely noting reason for hardship and...

  • Customer Service

    hace 7 horas


    Bogota, Colombia Trendstack A tiempo completo

    **Job Title**: Customer Service & Marketing Specialist (Remote, Part-Time) **Location**:Bogotá, Colombia (Remote) **Hours**: 20 hours per week, afternoons **Payment**: Monthly Payment of $500 USD **Company**: E-commerce Fashion Company **About the Company**: Trendstack is a leading online fashion retailer specializing in the latest trends and styles. We...

  • Customer Service Sr Manager

    Encontrado en: Talent CO C2 - hace 7 días


    Bogota, Colombia Citi A tiempo completo

    The Customer Service Senior Manager is a senior management-level position responsible for accomplishing results through the management of a team or department to drive client resolution and support activities in coordination with the Customer Service team. The overall objective of this role is to drive the seamless delivery of customer service support to...


  • Bogota, Colombia Talent Mapping A tiempo completo

    **Acerca del puesto Líder de Customer Service y Cobranza**: Nuestro cliente, una Startup Fintech Mexicana con presencia en Latam, está en búsqueda de **Líder de Customer Service y Cobranza** en Bogotá, con amplia experiência en customer service, liderando estrategias orientadas a las necesidades de los clientes, garantizando el éxito y...


  • Bogota, Colombia Hoy trabajas.com A tiempo completo

    Bilingües B2 Indispensable Cargo: Customer Service Importante empresa requiere Customer Service dentro de sus funciones esta ser actor de resolución de problemas encargado de escuchar activamente al usuario y brindar solución o información necesaria para cerrar satisfactoriamente la llamada. Resolución de PQR.Beneficios Adicionales* Gimnasio, SmartFit /...


  • Bogota, Colombia Kenvue A tiempo completo

    **ESPECIALISTA JR CUSTOMER SERVICE**-2307008883W Description **CUSTOMER SERVICE JR SPECIALIST** Kenvue está en búsqueda de un/una Customer Service Jr Specialist. Esta posición reporta a Líder Sr de Servicio al Cliente y está ubicada en Bogotá, Colombia. **¿Quiénes somos?** En Kenvue, parte de la familia de empresas de Johnson & Johnson (Kenvue),...


  • Bogota, Colombia Medtronic A tiempo completo

    **Careers that Change Lives** **A Day in the Life** Responsibilities may include the following and other duties may be assigned. - Represents company to external and internal customers, answers product-related questions, traces lost shipments, interprets and clarifies customer orders for the shipping department, takes orders or registrations, and when...


  • Bogota, Colombia JDV PARTNERS S.A.S A tiempo completo

    Main Responsibilities - Identify and analyze problems or difficulties that customers may encounter. Work collaboratively with other departments or internal teams to find effective solutions. - Provide information and guidance to customers about the products and services offered by the company. Explain the features, benefits, and related policies to help...


  • Bogota, Colombia Kimberly-Clark A tiempo completo

    En Kimberly Clark nos enfocamos en atraer y retener a las personas más talentosas y profesionales que deseen unirse al mejor equipo global, brindando oportunidades de crecimiento interno así como el mejor ambiente positivo para trabajar, donde cuidamos de la persona pero también su alto desempeño. **Propósito de la posición**: **Responsabilidades...


  • Bogota, Colombia Teleperformance Colombia A tiempo completo

    ResponsabilidadesWhat you’ll do as a Customer Service Associate?- Respond to all customer inquiries. Provide excellent customer service by being a good listener - Work with confidential customer information, while treating it sensitively - Aim to resolve issues on the first interaction by being proactive, patient, and understanding.RequisitosWho are you?-...