Latam Technical Support Engineer
hace 3 semanas
**Main Duties and Responsibilities**:
- Pre-Sales
- Conduct quality product training and technical guidance to customers to resolve technical problems
- Build a quality relationship with customers and managers
- Provide in-house technical support to sales staff
- Leading the design of the program for the customer
- Constantly collect and feedback on customers and the market’s demand for the company’s products
- After-Sales
- After-sales technical support (training, maintenance, hands-on repair, remote support)
- Feedback on product-related issues to research and development personnel for improvement
- Summarize issues and organize them into technical questions on reporting
- Develop and produce quality guidelines materials as per customer requirement
- Non-Technical Requirements:
- Good written and spoken communication skills
- Support focus mind, capable to solve/simplify customer challenges
- Willing to learn and patience when dealing with tight timelines
- Good analytic thinking and ability to solve the technical problems
- Be friendly, energetic, passionate independently
**Job Requirement**:
- Technical competency in android POS or any relevant experience will be a bonus
- Must understand coding logic
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Latam Technical Support Engineer
hace 3 semanas
Desde casa, Colombia iMinTech A tiempo completo**Main Duties and Responsibilities**: **Pre-Sales** - Conduct quality product training and technical guidance to customers to resolve technical problems - Build a quality relationship with customers and managers - Provide in-house technical support to sales staff - Leading the design of the program for the customer - Constantly collect and feedback on...
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Latam Technical Support Engineer
hace 7 días
Desde casa, Colombia iMinTech A tiempo completoAbout the Job Main Duties and Responsibilities: Pre-Sales Conduct quality product training and technical guidance to customer to resolve technical problems Build quality relationship with customers and managers Provide in house technical support to sales staff Leading the design of the program for the customer Constantly collect and feedback on...
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Latam Technical Support Engineer
hace 7 días
Desde casa, Colombia iMinTech A tiempo completo**About the Job** **Main Duties and Responsibilities**: **Pre-Sales** - Conduct quality product training and technical guidance to customer to resolve technical problems - Build quality relationship with customers and managers - Provide in house technical support to sales staff - Leading the design of the program for the customer - Constantly collect and...
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Associate Technical Support Engineer
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Desde casa, Colombia Red Hat Software A tiempo completoAbout the job: The Red Hat Global Support Services team is adding an Associate Technical Support Engineer with a background in Linux system administration to join us remotely in Colombia. In this role, you will deliver an outstanding customer support experience by providing technical support and sustaining engineering services to enterprise subscription...
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Customer Service/technical Support Representative
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Desde casa, Colombia Staff4Me A tiempo completoStaff4Me is currently seeking a knowledgeable and dedicated Wireless Support Engineer to join our team. As a Wireless Support Engineer, you will be responsible for providing technical support and troubleshooting assistance for wireless networks, ensuring the stable and optimal performance of wireless networks, and collaborating with clients and...
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hace 4 semanas
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Desde casa, Colombia Red Hat Software A tiempo completoAbout the job: Red Hat is seeking a Cloud Technical Support Engineer with a strong background in Cloud and Containers deployment and configuration to join our Cloud Services Customer Experience team in Colombia. The Red Hat Cloud Services Customer Experience organization is responsible for the strategy, design, and implementation of the end-to-end customer...
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IT Technical Support Freelance
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Desde casa, Colombia Sabre A tiempo completoSabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel. Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a...
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