Markets Operations Manager

hace 5 meses


Bogota, Colombia Citi A tiempo completo

The ICG Market Business deals in a diverse range of Fixed Income, Derivatives and Currencies related products ranging from vanilla instruments and securities to complex exotic range structures. Citi’s strong global presence in both developed and emerging markets is reflected in the broad geographical coverage both in terms of its investment and client base.

A Markets Ops Manager is a challenging role that oversees the accuracy of produced information impacting Settlement, Booking & Financial Statements and Regulatory reporting affairs while taking conscious care of a clean delivery to customers.

This position will ensure the accuracy and timeliness agreed in the transaction processing in alignment with Global & Corporate policies, Local Regulatory requirements, and control environment. Through that, the role supports the stabilization and alignment of critical Markets Products and Operating Model, to foster strategic transformation opportunities, including centralization of additional countries and activities management.

The Markets Ops Manager faces day-to-day challenges by work is close partnership with multiple stakeholders from 1st and 2nd lines of defense, boosting the principal of continued improvement of accuracy and relevance of outcomes. As a team lead, the role promotes the identification of areas of opportunity in operating workflows and the subsequent implementation of process improvements, service or technology enhancements aimed to accomplish operating risk mitigation aligned with policy and regulations’ requirements.

**Key Responsibilities**:

- Managing the team that processes Cash Settlement & Liquidity, FX transactions, Derivatives, Money Market, Fixed Income and Futures transactions.
- Executing the strategy defined by Markets LATAM Operations Management in any present needs related to Control, Risk, BAU, Projects & Initiatives, follow ups and implementation.
- Handling operational flaws by the thorough identification of root causes, quick engagement with process actor to get to efficient definition of action plans and mitigation of operational risks.
- Works in close partnership with the Business Heads and Markets Ops, CSC Heads to ensure all local Markets processes are identified, controls are properly implemented, duly assessed, and monitored and control gaps are rapidly identified, escalated and timely solved.
- Providing support, education and training to staff aimed to build risk, control, and efficiency awareness within Markets ops
- Helping the team to build solid career development plans, training paths aligned with staff needs and promoting a healthy work environment framed by collaborative spaces and teamwork.
- Having a mindful view of escalation topics and maintaining proactive communication with Senior Management through periodic updates on tasks progress and identified or potential issues.
- Ensure the required documentation for every single process supported by Markets Operations Colombia (Purchase/ Sales of securities, derivatives and FX).
- Keep documented the 100% of the operational process in the operational bulletins of the area, manuals, control matrix and contingency plans.
- Handling risk escalations from junior staff and providing guidance and support.
- Implementing procedures and controls of the local and regional processing based on compliance standards and policy objectives.
- Remains up to date with all policies and new regulations impacting the Markets business and support the implementation in a timely and proper manner
- Assisting in the management of all activities related to external/internal audits and reviews affecting plan vanilla markets products.
- Periodically reviewing and updating the quality and service indicators to come up with actions aimed to improve such indicators on a continuous basis.
- Identifying and implementing process improvements, service enhancements, or technology enhancements.
- Supervise an operational team of 11 people, stay pending about their evaluations (mid-year and end of year), manage their vacations and give them the chance of growing within the organization.
- Ensuring that all transactions are being settled, booked, and delivered to customer on a daily basis as agreed upon in SLAs.
- Ensuring the local regulatory reports are produced with high quality, according with scheduled timeframes and sent to regulators or stakeholders in a timely manner.

**Qualifications**:

- 5+ year experience in Markets (FX, Derivatives, Money Market Fixed income) products
- 3+ year experience in supervision roles in Operations
- 7+ year experience in Banking.
- Strong knowledge of Capital markets, Derivatives
- Experience on foreign currency exposure, Treasury Operations, Trade Capture.
- Bilingual in Spanish/English. (English above 80%)
- Education: Bachelor’s degree or equivalent experience (Administration, Finance, Accounting or related preferred)
- Demonstrated success supervising an Operational area.
- Banking, regulatory r



  • Bogota, Colombia Citi A tiempo completo

    The Sec & Derivatives Supv is an intermediate management level position responsible for providing full leadership and direction to a team of employees in an effort to process orders and transactions originating from trading desks and branch offices in coordination with the Operations - Transaction Services team. The overall objective of this role is to...


  • Bogota, Colombia Citi A tiempo completo

    This is an exciting opportunity to kick start your career at Citi! We are looking for enthusiastic and energetic team players, with a strong work ethic, who will join Markets Operations. Citi Markets Operations is currently at a pivotal point in its evolution and journey to implement a target operating model. We take pride and are passionate about our People...

  • Operations Manager

    hace 5 meses


    Bogota, Colombia BCD Travel Corporate A tiempo completo

    Senior Operations Manager The Senior Manager - Operations is responsible for the overall management and performance of a large travel operation or multiple operations including operational performance, client servicing and retention, employee management and budgetary and cost management. This person ensures all operational goals are met consistently. This...

  • Social Media Manager

    hace 5 meses


    Bogota, Colombia Tradeview Markets A tiempo completo

    **Social Media Manager** **Tradeview Markets** is seeking a motivated **Social Media Specialist** to effectively engage with targeted virtual communities and network. You will develop and implement a comprehensive social media strategy to increase our web traffic and our brand awareness. **How is a day in a social media manager?** - Planning and developing...


  • Bogota, Colombia Anthology, Inc. A tiempo completo

    Demand Operations Manager Remote - Colombia *ONLY CVs SUBMITTED IN ENGLISH WILL BE CONSIDERED* The Opportunity: Anthology offers the largest EdTech ecosystem on a global scale, supporting over 150 million users in 80 countries. Our mission is to provide dynamic, data-informed experiences to the global education community so that learners and educators can...

  • Operations Manager

    hace 5 meses


    Bogota, Colombia TaskUS A tiempo completo

    **Job Description: Operations Manager** What does an Operations Manager really do? Think of yourself as a leader and the master of your department, so not just anyone is qualified for this role! Here at TaskUs we make sure we hire the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. Come on now, we...

  • Operations Manager

    hace 5 meses


    Bogota, Colombia Sagan A tiempo completo

    **Position: Operations Manager** **Location**:Remote (CST Timezone) **Work Schedule**: Monday - Friday, 9 AM - 5 PM (CST) **Role Overview**: As Operations Manager, you will play a pivotal role in overseeing our day-to-day operations. You will be instrumental in measuring team performance, managing external vendors and projects, and problem-solving...


  • Bogota, Colombia Tradeview Markets A tiempo completo

    **Tradeview Markets **is looking for an intelligent, positive, and adaptive **SCRUM Master **to drive the delivery of technology and business system solutions. Reporting to the CTO, the**SCRUM Master** is a core senior business leadership team member. The **SCRUM Master** helps to facilitate scrum to the larger team by ensuring the scrum framework is...


  • Bogota, Colombia Advanced Digital Media Services, Inc. A tiempo completo

    **Job Role**:Operations Manager **Job Type**:Management The **Digital Operations Manager** is responsible for the efficient and effective execution of digital marketing services. This role involves coordinating, managing, and optimizing various operational processes to ensure the highest level of service delivery to our clients. The Digital Operations...

  • Operations Manager

    hace 5 meses


    Bogota, Colombia IntouchCX A tiempo completo

    About IntouchCX IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term...


  • Bogota, Colombia Juniper Networks A tiempo completo

    **Sales Operations Manager** **Hybrid Role from Bogota, Colombia** The Inside Service Operations Manager plays a pivotal role within the Juniper Service sales team, overseeing the team's operations to proactively renew expiring service and subscription contracts. This position encompasses both leadership and operational responsibilities, with a primary...


  • Bogota, Colombia Adidas A tiempo completo

    SENIOR MANAGER DIGITAL OPERATIONS General Purpose- As a Senior Manager Digital Operations at adidas you are responsible for one or several business processes affecting medium to large user groups. Your task is to establish/building partnerships with key global / local stakeholders that contributes to the health of the Digital Operations, driving...

  • Operations Manager

    hace 5 meses


    Bogota, Colombia Continuum Global Solutions A tiempo completo

    Bogotá, Bogotá D.C., CO, 111611**Description**: - At Continuum Global Solutions, our vision is to be the leader in customer experience by connecting the right people with innovative solutions to deliver outstanding results. We will empower and support our employees to reach unimaginable heights while growing our business to make a global impact. Our...

  • Operations Manager

    hace 5 meses


    Bogota, Colombia Go2 A tiempo completo

    **Operations (Engagement) Manager** **Title: Engagement Manager** **Department: Engage** **Reports to: Engage Lead** If you’re seeing this, you’re probably an experienced Operations Manager. To avoid starting our relationship with a lie, we’d like to confess that the title of this role is actually “Engagement Manager.” And although the skillset...


  • Bogota, Colombia AstraZeneca A tiempo completo

    Are you ready to lead the charge in commercial operations for a marketing company? As the Country President, you will be responsible for planning and implementing marketing strategies and market shaping programmes, all while adhering to regional guidelines from LATAM area & International region. This is your chance to directly impact the lives of patients by...


  • Bogota, Colombia Wood Plc A tiempo completo

    Descripción general / **Responsabilidades**: Wood is seeking a passionate and dynamic **Regional Operations Manager** to lead, direct and coordinate all the strategy, sales operations and administrative functions related to the Process & Chemicals end market (in principle) within Technical Consulting (TC) Americas in support of positioning the overall Wood...


  • Bogota, Colombia Wood Plc A tiempo completo

    Overview / Responsibilities: Wood is seeking a passionate and dynamic **Regional Operations Manager** to lead, direct and coordinate all the strategy, sales operations and administrative functions related to the Process & Chemicals end market (in principle) within Technical Consulting (TC) Americas in support of positioning the overall Wood Consulting...

  • Operations Manager

    hace 5 meses


    Bogota, Colombia Sagan A tiempo completo

    **Job Title: Operations Manager - Latam** **Location**:Remote (EST Timezone) **Working Schedule**: Monday - Friday, 9 AM to 6 PM EST At our organization, we buy and improve companies, helping them grow and succeed. We need an Operations Manager who is quick, detail-focused, and good at handling many tasks at once. This role is perfect for someone who...


  • Bogota, Colombia Sagan A tiempo completo

    **Job Position: Community Operations Manager** **Location**: Remote (EST Timezone) **Work Schedule**: Monday-Friday (EST) Join Our Team as a Community Operations Coordinator! Are you passionate about virtual communities and entrepreneurship? Do you thrive in a remote-friendly, collaborative environment? We're seeking a dynamic and self-motivated Community...


  • Bogota, Colombia PayU A tiempo completo

    **About PayU** PayU, a leading payment and Fintech company in 50+ high-growth markets throughout Asia, Central and Eastern Europe, Latin America, the Middle East and Africa, part of Prosus group, one of the largest technology investors in the world is redefining the way people buy and sell online for our 300.000+ merchants and millions of consumers. As a...