Designated Service Manager
hace 6 meses
**Cisco Support Engineer**:
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unluck the value of technology and build a more sustainable, more inclusive world.
**RESPONSIBILITIES**
- Provides Jumpstart services.
- Provides Implementation advice and assistance.
- Provide Proactive Product Assistance.
- Provides Integration and Change Management assistance.
- Helps with Deployment Readiness and Planning.
- Provides Migration and Upgrade Assistance.
- Provides Solution Audits and Tune-Ups.
- Provides Health Check and Progress Reviews.
- Provides Best Practice consultation.
- Provides Incident Management and Escalation Support.
- Provides full-onboarding program for new customer helpdesks and IT teams.
- Provides customized configuration support.
- Provides training and walkthroughs for the features and advancements.
**REQUIRED SKILLS**
- Cisco ASA Firewalls, NGFW.
- Cisco IPS/IDS products.
- Cisco IPsec & SSL VPN.
- Knowledge and experience of advanced Cisco security products like Firepower, AMP, FTD is desired but not mandatory.
- Knowledge and experience of Cisco ACS & ISE is desired but not mandatory
- Cisco ACS & ISE.
**ABOUT CAPGEMINI**
At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to lifesaving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same.
**#LI-DC10**
**#LI-Remote
-
Service Manager
hace 6 meses
Bogota, Colombia Sapiens A tiempo completo**Service Manager**: - Req ID: 53705- Location: Bogota, CO**About Sapiens** Sapiens International Corporation (NASDAQ and TASE: SPNS) empowers the financial sector, with a focus on insurance, to transform and become digital, innovative and agile. Backed by 40 years of industry expertise, Sapiens offers a complete insurance platform, with pre-integrated,...
-
Technical Account Manager
hace 6 meses
Bogota, Colombia Radware Bot Manager A tiempo completoTechnical Account Manager - (2400001S) The Technical Account Manager will be responsible for the customers in North America and their activities related to the managed services. The technical account manager will represent the customer inside Radware and will act as the focal point and escalation manager. This position will work in front of customers to...
-
Customer Service Manager
hace 6 meses
Bogota, Colombia Pentasia A tiempo completoOur client is a global gaming technology operator and one of the fastest growing ones in the industry. They’ve been certified as a Great Place to Work across their offices and is now looking for a Customer Service Manager to provide a productive and motivating work environment. **Job Summary**: The Customer Service Manager is responsible for following and...
-
Manager Inside Service Sales
hace 6 meses
Bogota, Colombia Juniper Networks A tiempo completo**Inside Service Sales Operations Manager The **Inside Service Sales Operations Manager **is an integral part of the Juniper Americas sales team responsible to manage Inside Service Sales team in order to proactively prepare renewal quotes and renew expiring service contracts. This position is responsible for the daily sales operations of Inside Sales team,...
-
Senior Client Service Manager
hace 6 meses
Bogota, Colombia My Visa Source A tiempo completoMy Visa Source is a premier provider of immigration services in the digital era. MVS is seeking a Senior Client Service Manager to join our expanding team. We pride ourselves on having a client-centered focus, backed by leading technology. Across the globe, our offices help thousands of individuals and business people navigate through Canadian and United...
-
E-commerce Customer Service Manager
hace 6 meses
Bogota, Colombia TLNT A tiempo completoA leading and a rapidly expanding direct-to-consumer e-commerce brand and provider of premium firearm holsters and accessories, is on the lookout for a seasoned **E-commerce Customer Service Manager** to lead their customer service team and ensure that every interaction with the brand exceeds expectations. As the **E-commerce Customer Service Manager, **you...
-
Inside Service Sales Manager
hace 6 meses
Bogota, Colombia Juniper Networks A tiempo completo**Inside Service Sales Manager** **Hybrid role from Bogota, Colombia** The **Inside Service Sales Manager **is an experienced professional, integral part of the Juniper Americas sales team responsible to manage Inside Service Sales team in order to proactively renew expiring service contracts. This position is responsible for the daily sales activities of...
-
Gerente de Servicios Ti
hace 6 meses
Bogota, Colombia Indra Colombia LTDA A tiempo completoDescripción de la oferta **Rol**: - Gerente de Servicios TI / Service Manager **Requisitos**: - Ingeniero de Sistemas, Industrial, Electrónico y/o carreras afines. - Experiência de cinco (5) años desempeñando cargos en empresas o proyectos con funciones de **Director, Gerente Service Delivery Manager o Coordinador Técnico, Coordinador Administrador...
-
Service Delivery Manager
hace 6 meses
Bogota, Colombia Anthology, Inc. A tiempo completoService Delivery Manager Remote - Colombia *ONLY CVs SUBMITTED IN ENGLISH WILL BE CONSIDERED* The Opportunity: Anthology offers the largest EdTech ecosystem on a global scale, supporting over 150 million users in 80 countries. Our mission is to provide dynamic, data-informed experiences to the global education community so that learners and educators can...
-
Customer Service Manager, Located in Bogotá
hace 6 meses
Bogota, Colombia Johnson & Johnson A tiempo completoAt Johnson & Johnson, the largest healthcare company in the world, we come together for one purpose: to transform the history of health in humanity. Diversity & Inclusion are essential to continue building our history of pioneering and innovation, which has been impacting the health of more than 1 billion patients and consumers every day for more than 130...
-
Service Delivery Manager
hace 7 meses
Bogota, Colombia ADP A tiempo completo**At ADP we are driven by your success. **We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP. We strive for every interaction to be driven by our CORE values: Insightful Expertise,...
-
Gerente de Servicios Ti
hace 3 meses
Bogota, Colombia Indra Colombia LTDA A tiempo completoDescripción de la oferta**Rol**:- Gerente de Servicios TI / Service Manager**Requisitos**:- Ingeniero de Sistemas, Industrial, Electrónico y/o carreras afines.- Experiência de cinco (5) años desempeñando cargos en empresas o proyectos con funciones de **Director, Gerente Service Delivery Manager o Coordinador Técnico, Coordinador Administrador o Líder...
-
Territory Manager
hace 6 meses
Bogota, Colombia Franco Racquet Sports A tiempo completoFranco Racquet Sports is a fast growing sports companies in Texas. We are a small company, but are positioned to be one of the largest tennis and pickleball service providers in Texas and the United States. As we continue to grow our programs and service offerings and refine our customer experience, our goal remains steadfast: Improve the quality of life of...
-
Manager, Service Delivery
hace 6 meses
Bogota, Colombia TTEC A tiempo completoManager, Service Delivery Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Service Delivery Manager working onsite in Bogota, Colombia, you’ll be a part of bringing humanity to business. #experienceTTEC **What You’ll be Doing** Do you have a passion for leading, mentoring and coaching?...
-
Country Service Manager
hace 1 mes
Bogota, Colombia Abbott A tiempo completoJob Title Country Service Manager About Abbott Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology. Working at Abbott At Abbott, you can do work that matters, grow, and learn, care for yourself and...
-
Senior Manager, Service Delivery
hace 6 meses
Bogota, Colombia TTEC A tiempo completoSenior Manager, Service Delivery **Senior Manager, Service Delivery** Bringing smiles is what we do at TTECfor you and the customer. As a Senior Manager - Service Delivery working onsite in Bogota, Colombia you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and...
-
Customer Service Sr Manager
hace 6 meses
Bogota, Colombia Citi A tiempo completoThe Customer Service Senior Manager is a senior management-level position responsible for accomplishing results through the management of a team or department to drive client resolution and support activities in coordination with the Customer Service team. The overall objective of this role is to drive the seamless delivery of customer service support to...
-
Senior Client Service Manager C1/c2
hace 6 meses
Bogota, Colombia Patricia Baez Company A tiempo completo**Job Description: Senior Client Service Manager (BPO)** **Key Responsibilities**: - ** Client Relationship Management**: - Cultivate and maintain strong relationships with clients, serving as their main point of contact. - Understand client needs and goals to provide tailored solutions and ensure satisfaction. - ** Service Delivery Excellence**: -...
-
Institutional Customer Service Manager
hace 6 meses
Bogota, Colombia Citi A tiempo completoThe Institutional Customer Service Manager is an intermediate management-level position responsible for providing full leadership and direction of a team to provide client resolution and support in coordination with the Customer Service team. The overall objective of this role is to ensure the seamless delivery of customer service support to external...
-
Corporate Account Manager
hace 6 meses
Bogota, Colombia EcoLab A tiempo completoAs the industry leader in water technology, we’re growing and need talented people like you to help us continue to protect the world’s most vital resource. Ecolab Company, seeks a **Corporate Account Manager** to join its industry leading sales team. You’ll be responsible for developing and expanding new and existing national accounts in a selected...