Bilingual Verifications Specialist
hace 5 meses
We have great people here and are looking for more. Come join us - you will love it
Job Title: Bilingual Verifications Specialist (Spanish/English)
Department: Operations/Fulfillment
Location: Colombia Remote
About The Role:
Are you inquisitive and curious? Do you enjoy digging into information and driving tasks to completion? As a Bilingual Verifications Specialist, you will play an important role in supporting our clients in their pre-employment screening process. This role delivers accurate, reliable screening results so that our clients can create safer environments for their employees, customers, and partners.
Every day, our amazing team provides solutions to prospects and clients, gaining their trust while enhancing long-term partnerships. When you join us, you'll be part of a high-performing team that truly values your contributions will allow you to grow within the business. If you are a self-starter who can meet the challenge, keep reading
This Is What You’ll Do:
- Handle verifications for some of our high-profile clients.- Communicate with third parties such as employers, schools, state boards, and online databases to verify information.- Write detailed reports - with high accuracy flagging any discrepancies.- Record confirmed details in Sterling’s platforms.- Quality check files to ensure the client’s specific standards are met.- Meet daily volume and accuracy quotas.
This Is The Job For You If You:
- Are driven to meet daily Key Performance Indicators (volume & accuracy).- Are detailed-oriented.- Can follow directions as established by company and client.- Are comfortable using technology and have experience with Microsoft Office Suite, Internet Searches and/or Database Lookups.
This Is What We're Looking For:
- High School Diploma or equivalent- Advanced English language skills- Typing speed of 20 wpm /90% accuracy- Strong communication and comprehension abilities, both oral and written- Ability to juggle multiple priorities, catching every ball that is in the air- 0-6 months of minimum experience, preferably in an International BPO/KPO- A physical router with an available port is required for some roles. We suggest a minimum internet speed of 25 MB
**This document describes the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described.
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- Equal Employment Opportunities at Sterling_
- Disclaimer_
- This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job._
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