Sr Employee Experience Colombia

hace 4 meses

Bogotá Cundinamarca, Colombia NielsenIQ A tiempo completo

**Job Description** About this job**

As our NielsenIQ HR Organization continues to evolve to meet the changing demands of the business and the workforce, we will be challenged to find new ways to deliver value to the organization with a focus on efficiency, simplicity, and word-class, technology-enabled service. To enable this transformation, we will set up a new Employee Experience team to focus on delivering with excellence against our most fundamental HR needs. Employee Experience team members will work with an Employee Experience leader at the Cluster or Country level, ensuring we effectively deliver our associates’ standard HR needs to improve the overall employee experience.

**In this role you will**:

- Ensure operational excellence and continuity across key domains including data management, local contracts and letters, local administration in your respective country.
- Ensure our employees’ most fundamental needs are met by effectively answer employee queries, coordinate with global representatives to comply with company-wide data guidelines, maintain accurate local/regional employee data,and connect associates with the right tools and resources
- Ensure best in class service when it comes to HR administrative processes
- Identify and document local or cluster-level administrative work pertaining to standard letters, documents, and agreements
- Provide feedback to team leader on the execution of our policies, processes, and ways of working holistically for opportunities to streamline
- Propose improvements to internal processes with an eye towards automation, enabling more consistency across the HR and the NielsenIQ business (_both locally and globally_)
- Stay connected with the other Employee Experience team members, ensuring that we take a consistent approach wherever possible and avoid duplication of effort or regionally varied processes
- Participate in the implementation of systems/automation-based solutions for the organization
- Ensure appropriate handoffs between HRBPs and EE according to defined workflows
- Actively involve, support and get supported by HRBPs and COEs following the Principles of collaboration, to deliver the best solution/service to our associates

**Qualifications**
- Understanding of common country or cluster level HR administrative and operational work (_working knowledge of country or cluster labor law preferred_)
- Excellent verbal and written communication skills
- Excellent organizational skills and attention to detail
- Working proficiency in written and spoken English preferred
- Strong analytical and problem-solving skills
- Able to build strong partnerships and work closely with people across all levels of the company
- Ability to prioritize tasks
- Good database management skills

**Additional Information**

**Our Benefits**
- Flexible working environment
- Volunteer time off
- LinkedIn Learning
- Employee-Assistance-Program (EAP)

**About NIQ**

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

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