Customer Specialist Supervisor

hace 5 meses


San Vicente Ferrer, Colombia Medtronic A tiempo completo

**Careers that Change Lives
**The Americas Meeting Card Operations Supervisor is a critical member of the Americas Event Operations Team. Specifically in this role, the supervisor accomplishes department objectives by supervising staff and organizing and monitoring work processes related to expense reconciliation and reporting. The Americas Event Operations environment is a fast-paced, dynamic, and evolving environment interfacing with a variety of customer types. Critical to this role is the ability to bring cross-functional roles together to collaborate and align standard business practices impacting good business decisions and outcomes.

A career at Medtronic is like no other. We’re purposeful. We’re committed. And we’re driven by our Mission to alleviate pain, restore health and extend life for millions of people worldwide.

**A Day in the Life**
- In depth knowledge of invoice processing in the Concur payment system
- Maintains staff by assisting in recruiting, selecting, and training employees and providing effective coaching.
- Knowledge of company business conduct standards
- Understanding and ensuring compliance with healthcare professional interactions based on requirements specific to country laws and regulations.
- Completes operations by developing schedules, assigning and monitoring work, gathering resources, implementing productivity standards, resolving operational problems, maintaining work instructions, and implementing new procedures.
- Provides training to business partners.
- Collaborate cross-functionally to execute tasks in a timely manner.
- Work individually and with a team in recommending action, scheduling, and planning projects and managing projects to completion.
- Gather, collect, record, track and verify data and information from multiple sources.
- Perform various projects as assigned.
- Ability to use multiple software programs.

Responsibilities may include the following and other duties may be assigned.
- Provide project or program support to a functional group or business process.
- Monitor program/project/system status and applicable deadlines.
- Gather and compile information for reporting.
- Provide technical support, which may include program/system training, program/system documentation, data extractions, review, tracking and coding.

**Must Have: Minimum Requirements**
- Bachelor’s degree required.
- 3 or 4 years of relevant experience in depth knowledge of invoice processing or related.
- Fluent in English.
- Customer services experience.
- Excellent critical thinking.
- Excellent communication skills.
- Team player.
- Reporting and analytical experience.
- Detail oriented.
- Team player.
- Good adaptability to new opportunities.

**Nice to Have**
- Nice to have Medical Device Industry experience.
- Previous accounting experience is a plus.
- Familiarity with SAP is plus.
- Nice to have 1 year of experience as a supervisor.
- Fluent in Portuguese is a plus.
- Excellent organization and prioritization skills
- Proficiency with MS office (Outlook, Word, Excel, PowerPoint, etc.)

**About Medtronic**

Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.

We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future.

Physical Job Requirements

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America)



  • San Vicente Ferrer, Colombia Healthatom A tiempo completo

    En Healthatom estamos revolucionando la industria de la salud, usando la tecnología como una herramienta poderosa. Por eso, creamos soluciones que facilitan la gestión del día a día de cientos de clínicas, consultas y centros médicos. Como Healthatomers, compartimos un propósito en común: **mejorar la calidad y el acceso a la salud de las...


  • San Vicente Ferrer, Colombia Schweitzer Engineering Laboratories A tiempo completo

    Essential Duties and Responsibilities_ 1. Provide world-class customer care to both internal and external customers. 2. Engage in regional customer support activities including accurate entry of orders, quotes and RMA's, and creation and maintenance of special specifications 3. Communicate to customers and reps on deliverables and resolving of additional...

  • Activations Specialist

    hace 6 meses


    San Vicente Ferrer, Colombia Nuvei A tiempo completo

    Job Title: Client Activation Specialist / Permanent Reports To: Supervisor, Activations The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners to help them grow. WE ARE NUVEI. Nuvei (NASDAQ: NVEI) (TSX: NVEI) the Canadian fintech company accelerating the business of clients around the world....

  • Specialist Sls

    hace 6 meses


    San Vicente Ferrer, Colombia DHL A tiempo completo

    **Title**:Specialist SLS (OFR) **Location**:GSC BOG Support with monthly status and performance reports for OFR based on the status of the quotes and related to the operation. **Key Responsibilities**: - Receive quote request. - Review that all information provided by the customer is clear and complete or ask for it when need it. - Follow up on the quote...


  • San Vicente Ferrer, Colombia Eddy Pump Corporation A tiempo completo

    We are a prominent group of industrial equipment B2B companies dedicated to delivering high-quality products and services to our global clientele. We prioritize innovation and customer satisfaction in everything we do. We are currently seeking a talented Marketing Automation Specialist to join our team and assist in leveraging HubSpot for our marketing...

  • Safety Supervisor

    hace 5 meses


    San Vicente Ferrer, Colombia Universal Logistics Holdings, Inc. A tiempo completo

    The Safety Supervisor will be responsible for various roles within the organization including but not limited to minimizing the risks for job related accidents and identifying product risks to customer(s) both inside and outside the organization. Essential Duties and Responsibilities: As a Quality & Training representative, you will be responsible for: -...


  • San Vicente Ferrer, Colombia Twilio A tiempo completo

    **See yourself at Twilio**: Join the team as our next Technical Support Specialist - Voice **Who we are & why we're hiring**: Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes...

  • Senior Specialist

    hace 5 meses


    San Vicente Ferrer, Colombia Mastercard A tiempo completo

    Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...


  • San Vicente Ferrer, Colombia OutPlex A tiempo completo

    **IT Help Desk Specialist - Colombia** **Company Overview**: OutPLEX is recognized as one of the leading call centers and customer contact organizations for superior quality, professionalism and results. Our success can be attributed to one thing - outstanding agents who provide superior services and products to our customers. OutPLEX is a top Teleservices...


  • San Vicente Ferrer, Colombia Noventiq A tiempo completo

    **Noventiq is hiring!** If you want to be part of a global organization where your ideas are heard and innovation and collaborative spaces are a fundamental pillar, we are here for you. Our priority is to make sure that the people who work with us have the space to create ideas, the confidence to share them, and the resources and support to take them...


  • San Vicente Ferrer, Colombia 6085 A tiempo completo

    **Requisition ID**: 32525 Thank you for your interest in GSGlobales! Our group has a strong commitment to promoting a workplace where you feel supported by your supervisors, in a way that ensures your success and that of each customer. La Supervisión de cobro Administrativo tiene la función de garantizar el cumplimiento de las estrategias y...


  • San Vicente Ferrer, Colombia Emirates A tiempo completo

    **JOB PURPOSE** Ensure that the service offered is timely, efficient, and professional and of the highest level, as per the criteria set forth by the Company’s commercial, safety and security policies, standards and procedures. Supervise and coordinate all internal and external agencies, such as Handling agents, Service Providers, other airlines and...

  • Collections Specialist

    hace 5 meses


    San Vicente Ferrer, Colombia Solvo Global SAS A tiempo completo

    ¡En **SOLVO** estamos contratando! Si tienes experiência en ventas, un buen nível de inglés y una actitud excelente, aplica ya! - **Descripción del trabajo y responsabilidades**:_ - Contactar a los consumidores por teléfono para cobrar cuentas vencidas - Negociar acuerdos de pago - Verificar/actualizar información relevante del consumidor - Cumplir...


  • San Vicente Ferrer, Colombia RateHawk A tiempo completo

    We are looking to hire an **Incident Resolution Manager**, who will resolve retail and corporate problems of our clients in an effective way. Job Responsibilities: - rapid and effective resolution of both retail and corporate clients’ problems, sent to you as requests through the CRM system; - advising clients on all matters concerning bookings and our...


  • San Vicente Ferrer, Colombia Mastercard A tiempo completo

    Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...

  • Engineer - Application

    hace 5 meses


    San Vicente Ferrer, Colombia Wesco A tiempo completo

    **Responsibilities**: - Provides technical expertise as a specialist for product solutions to existing vertical customers, Outside and Inside Sales Representatives. - Conducts detailed product demonstrations and supports pre-sale activities. - Targets new retrofit customers and projects utilizing product solutions benefits and contractor/turnkey...

  • Specialist Sls

    hace 5 meses


    San Vicente Ferrer, Colombia DHL A tiempo completo

    **About the role**: In this role you will analyze and recommend appropriate pricing for DHL Ocean Freight products and services by conducting market analysis, competitor analysis, profitability analysis, and revenue simulations. - Create market competitive pricing solutions including LCL, Inlands, FCL and OOG cargo as needed - Formulate timely, competitive,...

  • Procurement Specialist

    hace 3 semanas


    Sabanas de San Angel, Colombia Takara Hotel & Events Place A tiempo completo

    Job Title: Procurement SpecialistJob Summary: We are seeking a highly skilled Procurement Specialist to join our team at Takara Hotel & Events Place. The successful candidate will be responsible for researching potential vendors, comparing and evaluating offers from suppliers, negotiating contract terms of agreement and pricing, and assisting the Supervisor...


  • San Vicente Ferrer, Colombia DiDi Global A tiempo completo

    Company Overview: DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and...


  • San Vicente Ferrer, Colombia Softtek Information Technology & Services A tiempo completo

    **About Softtek** Founded in 1982, Softtek is a global provider of process-driven IT solutions with 30 offices in North America, Latin America, Europe, and Asia. With 15 Global Delivery Centers in the U.S., Mexico, China, Brazil, Argentina, Costa Rica, Spain, Hungary, and India. Softtek helps improve and produce predictable outcomes for top-tier...