Customer Success Engineer

hace 4 semanas


Bogotá, Colombia Collage HR A tiempo completo
Botpress is a fast-growing AI startup located in Quebec City and is the author of the world’s most popular open-source conversational platform, which is used by thousands of developers world-wide and hundreds of Global 2000 companies. With our tools, companies build conversational assistants that are easy to use, available anywhere and positively change the way employees work and create business applications.We are looking for an experienced software engineer that is ready to embark on our mission of making machines understand humans. As a fast-growing VC-backed startup, the potential for an ambitious professional is limitless.About this RoleYou will have the opportunity to work with and support many new, leading-edge technologies that solve real customer challenges while being a voice for customers, community, partners and Botpress. Your mission is to make our customers and partners successful while strengthening the relationship with Botpress. You can make a huge impact and have real ownership of the work you do.ResponsibilitiesWorking with Global 2000 companies to implement the Botpress solutions for their unique environmentsBe the platform expert, knowing all the ins and outs of Botpress, and guide customers to build great conversational AI experiencesDiving deeply into complex technical puzzles and work collaboratively to understand and resolve customer issuesBe the champion of our customers by providing real-time feedback to internal teams about product performance and customer needsBe a driver of innovation within the success team, the company and with our customers, by looking for better ways to do the work we do, improve the tools we use and how we raise the bar on the service we deliver to our Global 2000 customersUnderstanding our NLU and assisting customers in building and improving datasets to ensure the optimum conversational experienceContribute to product documentation, customer knowledge base, and best practices guidesRequirements2-4 years of software development experienceEducation: Bachelor’s degree in Computer Science, IT, Technical Writing, or equivalent professional experienceExperienced in using:A deep interest in Conversational AI, voice- and chat-based user experiencesExcellent presence; strong written and verbal communication skills in English (French is an advantage)Ability to thrive in a fast-paced startup is a mustWell-organized, excellent work ethic, pays attention to detail, and self-startingExperience working with large Enterprises is a plusWork in either the Montreal or Quebec City office

#J-18808-Ljbffr
  • Customer Success Manager

    hace 2 semanas


    Bogotá, Colombia Curv Group LLC A tiempo completo

    Customer Success RepresentativeReady to dive into a world of innovation and make waves in customer success? We design, manufacture, and distribute groundbreaking products globally, and as we continue to grow, we're on the lookout for motivated individuals to join our vibrant team!About Us:With headquarters in Miami and Chicago, USA, we're not just a company;...


  • Bogotá, Colombia InEvent A tiempo completo

     CUSTOMER SUCCESS SPECIALIST (NA) We look for people who are passionate about customer experience and nurturing relations! Your daily goal will be to WOW InEvent's users with your guidance and support, always staying connected with your team. Your experience is not the most important factor here, but your will to learn and make it happen! ...


  • Bogotá, Colombia MioDottore A tiempo completo

    Descripción de la empresa es la plataforma líder en el mundo que conecta Especialistas de Salud con Pacientes a través de nuestra página web y aplicaciones. Somos una empresa que brinda soluciones para digitalizar el sector salud y hacer la experiencia de la salud mas humana. Buscamos a nuestro próximo Customer Success Senior Descripción del...


  • Bogotá, Colombia Dailymotion A tiempo completo

    Job Description The Sales Marketing and Customer Success team at Dailymotion aims to be the subject matter experts to convince brands to partner with Dailymotion. We are looking for a Customer Success Manager who is highly motivated and has a hunger to develop media and advertising knowledge.   You will need to be passionate about understanding...


  • Bogotá, Colombia Docplanner A tiempo completo

    Descripción del empleo El Customer Success Senior debe ejecutar y liderar las acciones necesarias para garantizar el éxito a largo plazo de los clientes empresariales en el segmento de clínicas. Ademas, proporcionar una excelente experiencia postventa, maximizando la adopción y uso del marketplace. Trabajar directamente con los clientes para...

  • Field Service Engineer

    hace 4 semanas


    Bogotá, Colombia Alfa Laval A tiempo completo

    If you are passionate about field maintenance engineering, you are an engineer with knowledge in control, electronics, electricity and mechanics, this opportunity is for you. We need you to Execute selected service of our 360º service portfolio on standard products. • Responsible for executing maintenance and minor repairs on standard products at...

  • Analista de retención

    hace 4 semanas


    Bogotá, Colombia Docplanner A tiempo completo

    Descripción del empleo La misión del Customer Success Senior Specialist es garantizar la estabilidad financiera de la empresa y fortalecer las relaciones con los especialistas ( medicos y asistentes). Su compromiso radica en la gestión eficaz de la cartera pendiente: Realizar seguimiento de la cartera pendiente y contactar a los clientes para...

  • Analista de retención

    hace 4 semanas


    Bogotá, Colombia jameda GmbH A tiempo completo

    Doctoralia es la plataforma líder en el mundo que conecta Especialistas de Salud con Pacientes a través de nuestra página web y aplicaciones. Somos una empresa de SaaS que brinda soluciones para digitalizar el sector salud y hacer la experiencia de la salud mas humana. La misión del Customer Success Senior Specialist es garantizar la estabilidad...


  • Bogotá, Colombia SAP A tiempo completo

    Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services...

  • Analista de retención

    hace 4 semanas


    Bogotá, Colombia MioDottore A tiempo completo

    Descripción de la empresa Doctoralia es la plataforma líder en el mundo que conecta Especialistas de Salud con Pacientes a través de nuestra página web y aplicaciones. Somos una empresa de SaaS que brinda soluciones para digitalizar el sector salud y hacer la experiencia de la salud mas humana. Descripción del empleo La misión del Customer...


  • Bogotá, Colombia Sagan A tiempo completo

    Job Title: Client Success Coordinator - LatamLocation: Remote (PST Timezone)Work Schedule: Monday - Friday, 9 AM to 6 PM PSTRole Overview : Join our team as a Client Success Coordinator, where your primary focus will be on outbound calling and client engagement, rather than sales. You'll be responsible for following up with existing clients, answering their...


  • Bogotá, Colombia SAP A tiempo completo

    Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services...


  • Bogotá, Colombia SAP A tiempo completo

    Bring out your bestSAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for...

  • Cloud Solution Engineer 4

    hace 4 semanas


    Bogotá, Colombia Oracle A tiempo completo

    Partners with customers, sales, engineering and product teams to design, demonstrate and deploy Oracle Cloud architectures that address customer business problems. Drives Oracle Cloud customer consumption by accelerating the adoption of Oracle cloud services including discovery, design and deployment. Engages with strategic customers, builds leadership...


  • Bogotá, Colombia PayU A tiempo completo

    About PayU PayU, a leading payment and Fintech company in 50+ high-growth markets throughout Asia, Central and Eastern Europe, Latin America, the Middle East and Africa, part of Prosus group, one of the largest technology investors in the world is redefining the way people buy and sell online for our + merchants and millions of consumers. As a leading...

  • Customer Success Lead

    hace 4 semanas


    Bogotá, Colombia Intcomex A tiempo completo

    Principales Responsabilidades: Ser el punto de contacto principal: actuar como punto de contacto entre el cliente y la empresa, asegurándose de que todas las necesidades y consultas del cliente se aborden de manera efectiva. Está disponible para brindar soporte y asistencia continua. Responde a preguntas, resuelve problemas y se asegura de que...


  • Bogotá, Colombia SAP A tiempo completo

    Bring out your bestSAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for...


  • Bogotá, Colombia Oracle A tiempo completo

    As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our...


  • Bogotá, Colombia Kuehne+Nagel A tiempo completo

    Construye y promueve excelentes relaciones con colegas, diseña experiencias de clientes que inspiran lealtad. Eres el pilar más importante de nuestro éxito. Tú marcas la diferencia. Your Role Diseño de soluciones logísticas (almacenamiento y co-packing ) para clientes nuevos y/o renovaciones de clientes actuales, aplicando el uso de las...


  • Bogotá, Colombia Oracle A tiempo completo

    The team’s main responsibility is to troubleshoot highly complex technical issues related to the Oracle Database and Exadata stack and within areas like Real Application Clusters, High Availability, Data Guard, Corruption, Backup and Recovery, RMAN, Performance, Memory Management, Parallel query, Query tuning, Storage, ASM, Security, Networking, Storage...