Access Management Specialist

hace 3 semanas

Medellín, Antioquia, Colombia Lean Tech A tiempo completo
Company Overview:

Lean Tech is a rapidly expanding organization situated in Medellín, Colombia. We pride ourselves on possessing one of the most influential networks within software development and IT services for the entertainment, financial, and logistics sectors. Our corporate projections offer many opportunities for professionals to elevate their careers and experience substantial growth. Joining our team means engaging with expansive engineering teams across Latin America and the United States, contributing to cutting-edge developments in multiple industries.

We seek a dedicated Access Management Specialist to join our proactive support team. In this critical role, you will manage and maintain our access management systems, ensuring that users have secure and appropriate access to various platforms. This position provides a valuable opportunity to enhance our security posture and operational efficiency by working with advanced access management solutions.

Position Title: Access Management Specialist

Location: Remote - LATAM

What you will be doing:
  • Manage the onboarding process for new personnel by processing HR-submitted tickets and creating user accounts.
  • Review job titles and match them to existing roles, determining appropriate access levels and tools required, such as SharePoint access for Business Analysts.
  • Handle role transfers, ensuring that access levels and tools are updated for employees moving to higher-level positions.
  • Installing, administering, supporting, and troubleshooting Windows software/tools
  • Update system records and access levels for relocate personnel, such as doctors changing addresses and access needs.
  • Process termination requests to promptly revoke system access for departing employees.
  • Support the implementation of a large-scale Virtual Radiology Assistant program, ensuring that all 3,600 radiologists across the enterprise have the necessary access.
  • Document all processes, changes, and resolutions in a clear and organized manner.
  • Support incident response efforts, including after-hours and weekend support, based on incident levels and operational requirements..

Requirements & Qualifications:

To excel in this role, you should possess:
  • Proven experience with Service Now ticketing systems
  • Proficiency in troubleshooting and resolving access management issues.
  • Excellent customer service skills with the ability to communicate effectively and professionally with end-users.
  • Strong troubleshooting and problem-solving skills
  • Perform desktop software license management per the company's license and compliance needs stated in the contract.
  • Experience with Remote Access Tools; VPN (WatchGuard Branch Office and WatchGuard SSL VPN ) and Mobile
  • ServiceNow certification(s) is a plus.
  • OKTA experience is a plus
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities and the ability to remain composed under pressure.
  • Adaptability and a mindset geared towards continuous learning.
  • Ability to effectively work with cross-functional teams and share knowledge.

Why you will love Lean Tech:
  • Join a powerful tech workforce and help us change the world through technology
  • Professional development opportunities with international customers
  • Collaborative work environment
  • Career path and mentorship programs that will lead to new levels.

Join Lean Tech and contribute to shaping the data landscape within a dynamic and growing organization. Your skills will be honed, and your contributions will play a vital role in our continued success. Lean Tech is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

  • Campaign Management Specialist

    hace 2 semanas

    Medellín, Antioquia, Colombia EnterPost SAS A tiempo completo

    Position Overview:As a Campaign Management Specialist at EnterPost SAS, you will be responsible for crafting effective job postings that attract the right talent. Your expertise in targeting candidates will be crucial in enhancing our recruitment efforts.Key Responsibilities:- Develop engaging job advertisements that clearly outline roles and...

  • Campaign Management Specialist

    hace 2 semanas

    Medellín, Antioquia, Colombia EnterPost SAS A tiempo completo

    Position Overview:As a Campaign Management Specialist, you will be responsible for crafting compelling job postings that attract the right talent. Your expertise in targeting candidates will ensure that our job listings stand out in a competitive market.Key Responsibilities:- Develop engaging job descriptions that include essential details and salary...

  • Colombia - Cash Management Specialist

    hace 1 mes

    Medellín, Antioquia, Colombia Aprio A tiempo completo

    Work with a nationally ranked CPA and advisory firm that is passionate for what's next. Aprio has 22 U.S. office locations, one in the Philippines and more than 2,100 team members that speak 60+ languages across the globe. By bringing together proven expertise, deep understanding, and strategic foresight for fast-growing industries, Aprio ensures clients are...

  • Quality Management Review Analyst

    hace 2 semanas

    Medellín, Antioquia, Colombia UPS A tiempo completo

    Job Description Job Overview The Quality Assurance Metrics Coordinator within the Quality Support Center (QSC) is responsible for orchestrating the collection and examination of data to enhance the Quality Management Review (QMR) and Metrics Programs at UPS Healthcare. This role involves identifying significant deficiencies in the existing QMR and...

  • Sales Growth Specialist

    hace 2 días

    Medellín, Antioquia, Colombia Assistant Launch A tiempo completo

    Unlock Your Potential as a Sales Growth SpecialistAt Assistant Launch, we're seeking a highly motivated and experienced Sales Growth Specialist to drive our sales growth. In this role, you will showcase your expertise in lead generation, sales funnel management, and business development. Your ability to effectively communicate, build relationships, and...

  • Quality Assurance Specialist

    hace 4 días

    Medellín, Antioquia, Colombia UPS A tiempo completo

    Job SummaryThe Quality Assurance Specialist for the Quality Support Center (QSC) at UPS assists with the implementation and maintenance of the Quality Management System within the scope of the supplier qualification process and computer system validation (CSV) in alignment with healthcare guidelines (e.g., GDP, GMP, cGMP) and ISO 9001/ISO 13485...

  • Customer Relationship Management Specialist

    hace 2 semanas

    Medellín, Antioquia, Colombia LatamCent A tiempo completo

    Job Title: CRM Solutions Implementation Expert ABOUT THE COMPANY LatamCent is a prominent organization leading the charge in the dynamic realm of outbound sales development. Our mission is to empower businesses to unlock their revenue potential through innovative strategies and a reliable system that generates new income streams. As we broaden our service...

  • Scrum Master AI Specialist

    hace 18 horas

    Medellín, Antioquia, Colombia Yuxi Global A tiempo completo

    Job SummaryYuxi Global is seeking a highly skilled Scrum Master AI Specialist to join our team. As a key member of our organization, you will be responsible for leading our AI-driven projects and teams to deliver high-quality solutions to our clients.About the RoleWe are looking for a seasoned Agile Project Manager with a strong background in AI technologies...

  • Scheduling Specialist

    hace 4 semanas

    Medellín, Antioquia, Colombia HURC LLC A tiempo completo

    JOB SUMMARYA Scheduling Specialist takes calls from patients answering questions or addressing any concerns they may have. Duties include handling many inbound and outbound calls to and from patients, listening to patients needs or issues and providing scheduling assistance, as neededESSENTIAL DUTIES and RESPONSIBILITIES Take customer calls and provide...

  • Client Account Specialist

    hace 2 semanas

    Medellín, Antioquia, Colombia NeoWork A tiempo completo

    NeoWork is in search of a meticulous and organized Client Account Specialist to enhance our operations. In this role, you will assist the account management team in delivering outstanding customer service and nurturing robust client relationships.At NeoWork, we are committed to providing innovative and tailored solutions for our clients. As a Client Account...

  • Hotel Operations Management Trainee

    hace 2 semanas

    Medellín, Antioquia, Colombia Selina A tiempo completo

    OverviewPosition: Hotel Operations Management TraineeCompany: SelinaAt Selina, we are dedicated to fostering genuine and impactful connections. Our brand emerged from a passion for embracing the nomadic lifestyle, allowing individuals to explore the world's most stunning destinations while building community and engaging with locals and fellow...

  • Accounting Specialist

    hace 4 días

    Medellín, Antioquia, Colombia SOLVO A tiempo completo

    Job DescriptionWe are seeking a highly skilled Accounting Specialist to join our team at SOLVO. As a key member of our accounting department, you will play a critical role in supporting our clients with their financial needs.Responsibilities:Month-End Close Process: Assist in the month-end close process for both cash- and accrual-basis clients using...

  • Hospitality Management Intern

    hace 2 semanas

    Medellín, Antioquia, Colombia Selina A tiempo completo

    About the Opportunity and the OrganizationOverviewARE YOU READY FOR AN EXCITING CAREER PATH COMBINED WITH A THRILLING LIFE EXPERIENCE?Seize this unique opportunity to become part of Selina, a dynamic and fast-growing lifestyle hospitality brand.Who is Selina?Our goal is to cultivate authentic and meaningful connections.Selina was founded from a desire to...

  • Technical Support Specialist

    hace 2 días

    Medellín, Antioquia, Colombia Genius Sports A tiempo completo

    About Genius SportsGenius Sports is a leading provider of sports technology solutions, serving some of the most prominent sports leagues in the United States.About the RoleWe are seeking a highly skilled Technical Support Specialist to join our technical team. As a Technical Support Specialist, you will be responsible for providing advanced technical...

  • Hotel Operations Management Trainee

    hace 2 semanas

    Medellín, Antioquia, Colombia Selina A tiempo completo

    OverviewPosition: Hotel Administration InternCompany: SelinaAt Selina, we are dedicated to fostering genuine and impactful connections. Our establishment was created to embrace the nomadic spirit: to explore the most stunning locations on our planet, cultivate community, engage with locals and fellow adventurers, and enjoy new experiences.Position...

  • Colombia - Client Data & Billing Specialist

    hace 1 mes

    Medellín, Antioquia, Colombia Aprio A tiempo completo

    Work with a nationally ranked CPA and advisory firm that is passionate for what's next. Aprio has 22 U.S. office locations, one in the Philippines and more than 2,100 team members that speak 60+ languages across the globe. By bringing together proven expertise, deep understanding, and strategic foresight for fast-growing industries, Aprio ensures clients are...

  • Campaign Management Specialist

    hace 2 semanas

    Medellín, Antioquia, Colombia EnterPost SAS A tiempo completo

    Position Overview:As a key player in our recruitment efforts, you will be responsible for crafting effective job advertisements that attract the right talent. Your expertise in targeting candidates will ensure that our postings stand out in a competitive market.Key Responsibilities:- Develop and publish job postings that clearly outline the role and its...

  • Transportation Sales Specialist

    hace 2 semanas

    Medellín, Antioquia, Colombia SuperStaff A tiempo completo

    Join SuperStaff as a Carrier Sales Specialist. In this role, you will play a crucial part in enhancing our company's growth by establishing, nurturing, and expanding relationships with new clients. Your main objective will be to achieve and surpass sales goals through effective marketing and sales of our offerings.Key Responsibilities:Establish, nurture, and...

  • Senior Paid Media Specialist

    hace 2 días

    Medellín, Antioquia, Colombia elev8 A tiempo completo

    About the RoleWe are seeking a highly skilled Senior Paid Media Specialist to join our team at elev8, a leading provider of 360-degree solutions for the behavioral health industry. As a Senior Paid Media Specialist, you will be responsible for conducting campaign audits, creating and optimizing paid search campaigns, and providing exceptional client...

  • IT Talent Acquisition Specialist

    hace 4 días

    Medellín, Antioquia, Colombia SD Solutions A tiempo completo

    We are seeking a highly skilled IT Talent Acquisition Specialist to join our team at SD Solutions. As an IT Sourcing Expert, you will play a crucial role in identifying and attracting top IT talent to support our clients' growth and success.Key Responsibilities:Source and attract top IT talent through various channels, including job boards, social media,...