Service Delivery Manager
hace 2 semanas
Empresa de ámbito internacional, que diseña, implementa y administra tecnología e infraestructura para telecomunicaciones, aportando conocimiento y experiencia en ámbitos con requerimientos específicos. Ofrece alternativas innovadoras para arquitecturas tecnológicas, con el objetivo de brindarles a nuestros clientes las herramientas necesarias para liderar el mercado a través de soluciones de negocio integradas y sustentadas por nuestra experiencia reconocida de negocio, conocimiento técnico y mejores prácticas de la industria.
DESCRIPCION DE LA VACANTE
Buscamos Ingeniero(a) de sistemas, telecomunicaciones, electrónica y afines, con experiencia superior a 15 años deberá contar con ITIL Foundation Certification, Scrum Master, PMP o PRINCE2 Deseable y Customer Succes Manager Cisco deseable.
Funciones:
- Experiencia en gestión de servicios de TI y entrega continua de valor
- Conocimiento en la implementación y gestión de acuerdos de nivel de servicio (SLA) y KPIs
- Habilidades en la identificación y resolución proactiva de problemas
- Coordinación efectiva con equipos técnicos para garantizar la resolución oportuna de problemas
- Conocimiento en la gestión de cambios y coordinación de actividades diarias de soporte y operación
- Experiencia en la construcción y mantenimiento de relaciones sólidas con los clientes
- Habilidades de supervisión y coordinación de la gestión de incidentes y problemas
- Entendimiento de procesos ITIL y marcos ágiles
REQUISITOS
- Estudios mínimos: Profesional en ingeniera electrónica, de sistemas o afines, certificado en ITIL, metodologías agiles, deseable PMP o PRINCE2
- Experiencia mínima: Entre 12 a 15 años
- Conocimientos necesarios: ITIL, Scrum, PMP,PRINCE2
HABILIDADES
- Trabajo en Equipo y Colaboración
- Orientación al Cliente y Servicio
- Adaptabilidad y Gestión del Estrés
- Proactividad.
- Actitud de Servicio
QUE OFRECEMOS
- Prestaciones de ley
- Oportunidad de desarrollo
- Estabilidad Laboral
"Esta empresa cuenta con un proceso de reclutamiento y selección, inclusivo y libre de discriminación. Otorga las mismas oportunidades de empleo a las personas candidatas, sin importar: raza, color, religión, género, orientación sexual, estado civil o conyugal, nacionalidad, discapacidad, o cualquier otra".
-
Customer Service Manager
hace 2 semanas
Medellín, Antioquia, Colombia CO52 Productos Familia S.A., Colombia A tiempo completoCustomer Service ManagerAbout the RoleLiderar el área de Servicio al cliente garantizando una gestión eficiente de pedidos mejorando el servicio y satisfacción de nuestros clientes. Optimizar la cadena de suministro con los clientes con el fin de aumentar las ventas al mejor costo.What You Will DoAsegurar la gestión de los pedidos de nuestros clientes...
-
Sales Manager
hace 2 días
Medellín, Antioquia, Colombia Michael Page A tiempo completo1. High level of English Required |2. Experience in service sales , specially technology services About Our ClientOur client is an important service-oriented company with presence in Colombia and several other countries. Job DescriptionThe Sales Manager of the banking vertical will be in charge of :Growth of the verticalVertical budget (sales...
-
Service manager
hace 1 semana
Medellín, Antioquia, Colombia Choucair Testing S.A. A tiempo completoFormación: Profesional en ingeniería de sistemas, electrónica, industrial, producción, ingeniería administrativa o afines. Deseable, especialista en gerencia de proyectos.Experiencia de 5 años en gerencia de proyectos relacionados con temas de tecnología o en su defecto, 5 años en realización de pruebas con metodología de trabajo en los cuales se...
-
Sr. Infrastructure Acquisition Manager
hace 2 días
Medellín, Antioquia, Colombia Fastly A tiempo completoPlease Note: This role will be employed and onboarded by a third party partner of Fastly and on assignment with Fastly.Fastly is looking for a Sr. Infrastructure Acquisition Manager to join our growing Global Network Infrastructure Team. This role will be part of the Network Acquisition team that is responsible for the network acquisition for Fastly's...
-
Customer Service
hace 2 semanas
Medellín, Antioquia, Colombia TaskUs A tiempo completoAbout TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...
-
Enfermero Jefe del Servicio de Hospitalización
hace 1 semana
Medellín, Antioquia, Colombia Sumimedical A tiempo completoNos encontramos en proceso de búsqueda de personal para el cargo de Enfermero Jefe para desempeñarse en el servicio de Hospitalización, debe contar con mínimo 2 años de experiencia en el cargo.Funciones: Gestionar procesos asistenciales y administrativos del servicio de Hospitalización. Realizar ronda interdisciplinaria. Coordinar con otros servicios...
-
Equipment Coordinator
hace 2 semanas
Medellín, Antioquia, Colombia SuperStaff A tiempo completoWe're seeking an experienced Bilingual Equipment Coordinator to join our team, responsible for processing equipment orders placed by Equipment Sales force; coordinating, staging, and delivery of equipment orders; acting as a liaison between equipment specialist, service managers, manufacturers, and distribution centers regarding equipment orders; receiving...
-
Trainer ll
hace 2 semanas
Medellín, Antioquia, Colombia Concentrix A tiempo completoJob Title:Trainer llJob DescriptionThe Trainer II is responsible for delivering client focused training to address the new hire, product update and recursive training requirement of Concentrix in support of client programs to ensure superior workforce preparation with best in class service and delivery. This position requires attaining and maintaining...
-
Senior Product Owner
hace 6 días
Medellín, Antioquia, Colombia Lean Tech A tiempo completoOverview:The Product Owner will serve as a crucial bridge between our business objectives and technological capabilities. They will take ownership of multiple product lines, ensuring that our development efforts align with the strategic vision and customer needs. This role demands a natural leader, a strategic thinker with a passion for product development,...
-
Senior HR Generalist
hace 2 semanas
Medellín, Antioquia, Colombia TaskUs A tiempo completoAbout TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...
-
HR Generalist
hace 2 semanas
Medellín, Antioquia, Colombia TaskUs A tiempo completoAbout TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...
-
HR Generalist
hace 4 días
Medellín, Antioquia, Colombia TaskUs A tiempo completoAbout TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...
-
VP, Operations
hace 4 días
Medellín, Antioquia, Colombia TaskUs A tiempo completoAbout TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...
-
Service Delivery Manager
hace 2 semanas
Medellín, Colombia Velatia A tiempo completoEmpresa de ámbito internacional, que diseña, implementa y administra tecnología e infraestructura para telecomunicaciones, aportando conocimiento y experiencia en ámbitos con requerimientos específicos. Ofrece alternativas innovadoras para arquitecturas tecnológicas, con el objetivo de brindarles a nuestros clientes las herramientas necesarias para...
-
Customer Service Manager
hace 3 semanas
Medellín, Colombia CO52 Productos Familia S.A., Colombia A tiempo completoCustomer Service Manager About the Role Liderar el área de Servicio al cliente garantizando una gestión eficiente de pedidos mejorando el servicio y satisfacción de nuestros clientes. Optimizar la cadena de suministro con los clientes con el fin de aumentar las ventas al mejor costo. What You Will Do Asegurar la gestión de los pedidos de nuestros...
-
Service manager
hace 1 semana
Medellín, Colombia Choucair Testing S.A. A tiempo completoFormación: Profesional en ingeniería de sistemas, electrónica, industrial, producción, ingeniería administrativa o afines. Deseable, especialista en gerencia de proyectos.Experiencia de 5 años en gerencia de proyectos relacionados con temas de tecnología o en su defecto, 5 años en realización de pruebas con metodología de trabajo en los cuales se...
-
Operations Manager
hace 4 semanas
Medellín, Colombia Selina A tiempo completoDescription Who we areOur Mission is to inspire authentic and meaningful connections.Selina was born out of a desire to celebrate the nomadic lifestyle: to experience our planet’s most beautiful places, to build community, to engage with locals and fellow travellers, to work and enjoy new adventures. What the role is The Operation Manager is responsible...
-
Sr. Infrastructure Acquisition Manager
hace 2 días
Medellín, Colombia Fastly A tiempo completoPlease Note: This role will be employed and onboarded by a third party partner of Fastly and on assignment with Fastly.Fastly is looking for a Sr. Infrastructure Acquisition Manager to join our growing Global Network Infrastructure Team. This role will be part of the Network Acquisition team that is responsible for the network acquisition for Fastly’s...
-
Enfermero Jefe del Servicio de Hospitalización
hace 1 semana
Medellín, Colombia Sumimedical A tiempo completoNos encontramos en proceso de búsqueda de personal para el cargo de Enfermero Jefe para desempeñarse en el servicio de Hospitalización, debe contar con mínimo 2 años de experiencia en el cargo. Funciones: - Gestionar procesos asistenciales y administrativos del servicio de Hospitalización. - Realizar ronda interdisciplinaria.- Coordinar con otros...
-
Equipment Manager
hace 2 semanas
Medellín, Colombia Evolution A tiempo completoJob DescriptionThis position will be responsible for: table equipment/consumables related processes management, including: planning, procurement, delivery, transportation, etc.; related database update and data analysis; compliance with internal controls; relevant teams supervisionMain duties:Supervise all locations’ (those within the area of...
-
Search Engine Optimization
hace 3 semanas
Medellín, Colombia Hustler Marketing A tiempo completoCompany Introduction: Digital Strategy Group is a dynamic digital marketing agency delivering exceptional Search Engine Optimization, Paid Search Advertising, Social Media Marketing, and Marketing Automation services. Our operational excellence and dedication to customer satisfaction have earned us a stellar reputation as a reliable source to deliver...
-
Search Engine Optimization
hace 2 semanas
Medellín, Colombia Hustler Marketing A tiempo completoCompany Introduction:Digital Strategy Group is a dynamic digital marketing agency delivering exceptional Search Engine Optimization, Paid Search Advertising, Social Media Marketing, and Marketing Automation services. Our operational excellence and dedication to customer satisfaction have earned us a stellar reputation as a reliable source to deliver results...
-
Mid-Senior Development Operations
hace 2 semanas
Medellín, Colombia PRGX Global, Inc A tiempo completoMID SENIOR DEVOPSSummary:We are seeking a highly motivated and versatile DevOps Engineer to join our team in Medellín. The ideal candidate will be proficient in orchestration and CI/CD. Strong English skills are essential. Responsibilities:• Design, Develop and maintain infrastructure provisioning, deployment and configuration...
-
Mid-Senior Development Operations
hace 2 semanas
Medellín, Colombia PRGX A tiempo completoBack to search results MID SENIOR DEVOPS Summary : We are seeking a highly motivated and versatile DevOps Engineer to join our team in Medellín. The ideal candidate will be proficient in orchestration and CI/CD. Strong English skills are essential. Responsibilities : • Design, Develop and maintain infrastructure provisioning, deployment and...
-
Business Account Specialist Medellin
hace 2 semanas
Medellín, Colombia LittleBig Connection A tiempo completoJob description • Ensuring the satisfaction of your portfolio of clients is achieved. • Creating and validating new projects (verifying and validating the correct configuration of supplier and client profiles, validating legal documents, receiving and processing Purchase Orders) • Maintaining close monitoring on...
-
Gerente de Alimentos
hace 2 semanas
Medellín, Colombia Selina A tiempo completoDescription Who we are Selina’s mission is to build a global movement where people live, travel, work and explore unique local experiences while forging meaningful connections. Built with the digital nomad in mind, Selina is disrupting the hospitality industry with a design, tech and socially-centric approach to boutique hotel and co-working...
-
Learning Experience Leader
hace 2 semanas
Medellín, Colombia TaskUs A tiempo completoAbout TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...
-
Business Development Executive
hace 1 semana
Medellín, Colombia Keller Executive Search A tiempo completoWe are seeking an energetic and charismatic Business Development Executive to join our rapidly growing team. The successful candidate will be responsible for making sales calls to US companies posting senior positions, utilizing their consultative skills to develop and maintain client relationships. We are seeking an A-Player who is ready to embrace the...
-
Business Development Executive
hace 5 días
Medellín, Colombia Keller Executive Search A tiempo completoWe are seeking an energetic and charismatic Business Development Executive to join our rapidly growing team. The successful candidate will be responsible for making sales calls to US companies posting senior positions, utilizing their consultative skills to develop and maintain client relationships. We are seeking an A-Player who is ready to embrace the...
-
Senior Product Owner
hace 6 días
Medellín, Colombia Lean Tech A tiempo completoOverview:The Product Owner will serve as a crucial bridge between our business objectives and technological capabilities. They will take ownership of multiple product lines, ensuring that our development efforts align with the strategic vision and customer needs. This role demands a natural leader, a strategic thinker with a passion for product development,...
-
Senior Level Full Stack Developers
hace 2 semanas
Medellín, Colombia TaskUs A tiempo completoAbout TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...
-
Mid Level Full Stack
hace 2 semanas
Medellín, Colombia TaskUs A tiempo completoAbout TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...
-
HR Generalist
hace 2 semanas
Medellín, Colombia TaskUs A tiempo completoAbout TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...