Medical Customer Service Representative

hace 2 semanas


Municipio de San Vicente Ferrer, Colombia Solvo Global SAS A tiempo completo
Únete a la mejor empresa en crecimiento con un ambiente totalmente diferente, lleno de nuevas experiências y oportunidades.

NO SOMOS UN CALL CENTER En esta oportunidad, buscamos un/una:
Customer Service Representative

Ubicaciones:
Presencial en Bogotá, Medellín o Barranquilla

Horario:
Lunes a Viernes de 9:00 am a 6:00 pm EST (Cliente) / 8:00 am a 5:00 pm COL

Remuneración:
$ mensuales (Base prestacional de $ prestacional + $ no prestacional) + Auxilio de transporte

Descripción del trabajo
Buscamos una persona apasionada y empática para unirse a nuestro equipo como Representante de Servicio al Cliente. Serás el enlace crucial entre nuestros clientes y la atención médica que necesitan.

Responsabilidades

  • Contestar llamadas entrantes con profesionalismo y empatía.
  • Proporcionar actualizaciones precisas sobre el estado de los pedidos a los clientes.
  • Identificar y evaluar las necesidades de los clientes para garantizar su satisfacción.
  • Educar a los clientes sobre los procesos y cómo realizar solicitudes directas.
  • Mantener registros detallados de todas las interacciones con los clientes.
  • Procesar cuentas de clientes y mantener documentos organizados.
  • Actualizar la información de contacto de los clientes de manera oportuna.

Requisitos
-
Al menos 1 año de experiência en servicio al cliente.
-
Inglés de un B2+ / C1 — El inglés avanzado es indispensable para esta posición.

  • Excelentes habilidades de comunicación verbal y escrita.
  • Capacidad para trabajar con atención a los detalles en un entorno dinámico.
  • Habilidades sobresalientes en contacto telefónico y escucha activa.

Beneficios

  • Contrato a término indefinido.
  • Excelente ambiente laboral.
  • Cursos gratis en Solvo University.
  • Cursos de excel, Inglés, finanzas personales y más, para ti y tu familia.
  • Planes de bienestar.
  • Remuneración altamente competitiva.
  • Muchas oportunidades de crecimiento.
  • Oportunidades de practicar el idioma.
  • No te pierdas esta gran oportunidad.
No dejes pasar esta oportunidad de unirte a nuestro equipo excepcional y ser parte de algo verdaderamente especial

Tipo de puesto:
Tiempo completo

Sueldo:
$ al mes

Pregunta(s) de postulación:

¿Has trabajado previamente con Solvo?

¿Cuentas con disponibilidad inmediata para comenzar a trabajar?

¿Estás estudiando en estos momentos?
En caso de que sí, especifica tus horarios y modalidad de estudio

¿Estás de acuerdo con trabajar presencialmente?


Para iniciar el test, es necesario que le des "Take Placement Test" — Diligencias tus datos y, en la opción de Complete Beginner, marcas NO (Por favor, guarda la captura de pantalla de tus resultados para cuando te contactemos).

¿Cuentas con experiência de más de 1 año como agente de servicio al cliente bilingüe?

  • Municipio de San Vicente Ferrer, Colombia Foundever A tiempo completo

    About UsFoundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best experiences for +750 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless...


  • San Vicente Ferrer, Colombia Foundever A tiempo completo

    **About Us**: Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a...


  • San Vicente Ferrer, Colombia Foundever A tiempo completo

    **About Us** Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best experiences for +750 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a...

  • Customer Service Clerk

    hace 3 semanas


    San Vicente Ferrer, Colombia Amentum A tiempo completo

    **Supporting the Most Exciting and Meaningful Missions in the World** Customer Service Clerk **X203 - Customer Service Clerk** - High school diploma or higher. - Knowledge of aeronautical spare parts, tools, equipment and components. - Minimum of 5 years’ experience processing supply transactions and providing supply parts status. - Read and understand...


  • San Vicente Ferrer, Colombia Foundever A tiempo completo

    **About Us** Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best experiences for +750 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a...

  • Customer Service Intern

    hace 2 semanas


    Municipio de San Vicente Ferrer, Colombia Schweitzer Engineering Laboratories A tiempo completo

    Essential Duties and Responsibilities_Support sales and customer service teams.Provide general office clerical support, filing, and documentation as required.Assist with sales and customer service related projects and tasks as assigned.Understand. Create. Simplify.Other duties as assigned. Required Qualifications_Pursuing Bachelors or Associates in Business...


  • San Vicente Ferrer, Colombia DSolutions A tiempo completo

    Who are we? We are a law firm based out of the United States that is responsible for thousands of Clients. We help Americans get out of debt by settling their debt for pennies on the dollar. This would be the THIRD WAVE so this is the time to join us. We are looking for driven hardworking individuals to join us and make a career out of this...

  • Customer Service Intern

    hace 2 semanas


    San Vicente Ferrer, Colombia Schweitzer Engineering Laboratories A tiempo completo

    Essential Duties and Responsibilities_ 1. Support sales and customer service teams. 2. Provide general office clerical support, filing, and documentation as required. 3. Assist with sales and customer service related projects and tasks as assigned. 6. Understand. Create. Simplify. 7. Other duties as assigned. - Required Qualifications_ Pursuing...


  • Municipio de San Vicente Ferrer, Colombia Schweitzer Engineering Laboratories A tiempo completo

    Essential Duties and Responsibilities_Provide world-class customer care to both internal and external customers.Engage in regional customer support activities including accurate entry of orders, quotes and RMA's, and creation and maintenance of special specificationsCommunicate to customers and reps on deliverables and resolving of additional customer...

  • Customer Service Bilingue

    hace 2 semanas


    Municipio de San Vicente Ferrer, Colombia First Image Consulting Peru SAC A tiempo completo

    LNos encontramos en la búsqueda del mejor talento para que ocupe el puesto de Customer Service que cumpla con los siguientes requisitos:Manejo del idioma inglés a nível intermedio (Sujeto a evaluación). Experiência de al menos 6 meses en puestos similares. Buena conexión a Internet. Conocimiento del paquete office y google drive a nível intermedio....


  • Municipio de San Vicente Ferrer, Colombia OHS, S DE R.L. DE C.V. A tiempo completo

    Sobre la EmpresaCrack The Codees la Primer Edtech con el objetivo de democrizar la educación tecnologica para niños, niñas y adolescentes en Latinoamérica.Trabajamos juntos para revolucionar el sector educativo ademas de impactar vidas en todos los paises que operamos. Ofrecemos un servicio personalizado apoyandonos con la tecnología y generando una...


  • San Vicente Ferrer, Colombia Callnovo A tiempo completo

    Callnovo is seeking a dedicated, full-time **female** Customer Service Representative who is fluent in English (without accent) to join our dynamic team. This remote position offers flexibility and the opportunity to work from the comfort of your home. **Working Hours**: 11 AM - 7 PM Pacific Standard Time, Monday to Friday **Responsibilities**: - Make...


  • San Vicente Ferrer, Colombia Citi A tiempo completo

    The Customer Service Analyst 1 is an entry-level position responsible for assisting in customer related activities and providing resolutions in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support. **Responsibilities**: - Serve as single point of...

  • Customer Service Bilingue

    hace 3 semanas


    San Vicente Ferrer, Colombia First Image Consulting Peru SAC A tiempo completo

    LNos encontramos en la búsqueda del mejor talento para que ocupe el puesto de Customer Service que cumpla con los siguientes requisitos: - Manejo del idioma inglés a nível intermedio (Sujeto a evaluación). - Experiência de al menos 6 meses en puestos similares. - Buena conexión a Internet. - Conocimiento del paquete office y google drive a nível...

  • Medical Records

    hace 2 semanas


    Municipio de San Vicente Ferrer, Colombia Solvo Global A tiempo completo

    En Solvo global estamos en la busqueda de Medical Records para compañia americana. estará a cargo de obtener los registros médicos de los clientes, Leer las notas de los médicos y poder decir qué tipo de lesión tiene el cliente, será responsable de administrar los registros e historial de salud de los pacientes, transferir datos al base de datos del...

  • Customer Service Rep V

    hace 3 semanas


    San Vicente Ferrer, Colombia Medtronic A tiempo completo

    **Careers that Change Lives** **A Day in the Life** Responsibilities may include the following and other duties may be assigned. - Represents company to external and internal customers, answers product-related questions, traces lost shipments, interprets and clarifies customer orders for the shipping department, takes orders or registrations, and when...


  • San Vicente Ferrer, Colombia Schweitzer Engineering Laboratories A tiempo completo

    Essential Duties and Responsibilities_ 1. Provide world-class customer care to both internal and external customers. 2. Engage in regional customer support activities including accurate entry of orders, quotes and RMA's, and creation and maintenance of special specifications 3. Communicate to customers and reps on deliverables and resolving of additional...


  • Cartagena de Indias, Bolívar, Colombia BVP Colombia A tiempo completo

    Bvp takes pride with Excellent Customer Servicetoday, we serve some of the world's largest corporations, providing excellent customer service, and operational support 24/7/365. Bvp employs over 400 professionally trained teammates globally and plans to continue to grow at over 30% each year.bvp's well-integrated technology solution allows for seamless...


  • Municipio de San Vicente Ferrer, Colombia AmerisourceBergen A tiempo completo

    What you will be doing (RESUMEN DE LA POSICIÓN):_Under general supervision of the Operations Manager The holder of this position must fulfil his obligations in such a way that all tasks in his/her position are completed in a correct, timely, rapid and cost-efficient manner; shipments are sent by the most secure, most rapid, and most efficient way; the...


  • San Vicente Ferrer, Colombia Kaplan A tiempo completo

    Job Description **Responsibilities**: - To manage Customer Care Executives through leading, developing, managing, and motivating them to complete customer related administration tasks and phone calls.- To supervise the workload of the team, to optimize service provision and administrative support for the operation of the Contact Centre.- To ensure that the...