Customer Service Representative Bogota 1

hace 4 semanas


San Vicente Ferrer, Colombia Foundever A tiempo completo

**About Us**:
Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.

We are looking for a bilingual (Spanish & English) representative to deliver world-class customer support and build customer satisfaction

**Job Summary**:
Agents support customers calling to check on gift card balance, transactions history, store locations reporting as lost or stolen and more related to their gift card. Agents also receive calls from Merchants for assistance when they are processing a sale on a customer gift card or activating batch of gift cards.

**Primary Job Responsibilities**:

- Ensure that customers receive the highest quality customer service.
- Responds to customer service inquiries regarding transactions.
- Delivers service at a high standard while knowing when to escalate and where to go for information.

**Skills/Knowledge/Abilities**:
**Education**:
**Experience Target**:
**Specialized Certifications**:



  • San Vicente Ferrer, Colombia Foundever A tiempo completo

    **About Us** Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best experiences for +750 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a...


  • Municipio de San Vicente Ferrer, Colombia Foundever A tiempo completo

    About UsFoundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best experiences for +750 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless...


  • San Vicente Ferrer, Colombia Citi A tiempo completo

    The Customer Service Analyst 1 is an entry-level position responsible for assisting in customer related activities and providing resolutions in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support. **Responsibilities**: - Serve as single point of...


  • San Vicente Ferrer, Colombia DSolutions A tiempo completo

    Who are we? We are a law firm based out of the United States that is responsible for thousands of Clients. We help Americans get out of debt by settling their debt for pennies on the dollar. This would be the THIRD WAVE so this is the time to join us. We are looking for driven hardworking individuals to join us and make a career out of this...

  • Customer Service Intern

    hace 2 semanas


    San Vicente Ferrer, Colombia Schweitzer Engineering Laboratories A tiempo completo

    Essential Duties and Responsibilities_ 1. Support sales and customer service teams. 2. Provide general office clerical support, filing, and documentation as required. 3. Assist with sales and customer service related projects and tasks as assigned. 6. Understand. Create. Simplify. 7. Other duties as assigned. - Required Qualifications_ Pursuing...


  • San Vicente Ferrer, Colombia Foundever A tiempo completo

    **About Us** Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best experiences for +750 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a...


  • San Vicente Ferrer, Colombia Kaplan A tiempo completo

    Job Description **Responsibilities**: - To manage Customer Care Executives through leading, developing, managing, and motivating them to complete customer related administration tasks and phone calls.- To supervise the workload of the team, to optimize service provision and administrative support for the operation of the Contact Centre.- To ensure that the...


  • San Vicente Ferrer, Colombia Schweitzer Engineering Laboratories A tiempo completo

    Essential Duties and Responsibilities_ 1. Provide world-class customer care to both internal and external customers. 2. Engage in regional customer support activities including accurate entry of orders, quotes and RMA's, and creation and maintenance of special specifications 3. Communicate to customers and reps on deliverables and resolving of additional...


  • Municipio de San Vicente Ferrer, Colombia Solvo Global SAS A tiempo completo

    Únete a la mejor empresa en crecimiento con un ambiente totalmente diferente, lleno de nuevas experiências y oportunidades.NO SOMOS UN CALL CENTER En esta oportunidad, buscamos un/una: Customer Service RepresentativeUbicaciones: Presencial en Bogotá, Medellín o BarranquillaHorario: Lunes a Viernes de 9:00 am a 6:00 pm EST (Cliente) / 8:00 am a 5:00 pm...

  • Bogota, Colombia

    hace 2 semanas


    San Vicente Ferrer, Colombia Simplr A tiempo completo

    Hiring for Customer Care and Sales. ¿Está dedicado a proporcionar un servicio al cliente excepcional e impulsado a obtener resultados? ¡Únase al equipo de soporte de primera línea de Asurion hoy mismo como **Representante de atención al cliente y ventas**!** Como Representante de Atención al Cliente y Ventas, mantendrá un servicio al cliente...

  • Customer Service Rep V

    hace 3 semanas


    San Vicente Ferrer, Colombia Medtronic A tiempo completo

    **Careers that Change Lives** **A Day in the Life** Responsibilities may include the following and other duties may be assigned. - Represents company to external and internal customers, answers product-related questions, traces lost shipments, interprets and clarifies customer orders for the shipping department, takes orders or registrations, and when...

  • Customer Service Clerk

    hace 3 semanas


    San Vicente Ferrer, Colombia Amentum A tiempo completo

    **Supporting the Most Exciting and Meaningful Missions in the World** Customer Service Clerk **X203 - Customer Service Clerk** - High school diploma or higher. - Knowledge of aeronautical spare parts, tools, equipment and components. - Minimum of 5 years’ experience processing supply transactions and providing supply parts status. - Read and understand...


  • San Vicente Ferrer, Colombia Callnovo A tiempo completo

    Callnovo is seeking a dedicated, full-time **female** Customer Service Representative who is fluent in English (without accent) to join our dynamic team. This remote position offers flexibility and the opportunity to work from the comfort of your home. **Working Hours**: 11 AM - 7 PM Pacific Standard Time, Monday to Friday **Responsibilities**: - Make...

  • Customer Service Bilingue

    hace 3 semanas


    San Vicente Ferrer, Colombia First Image Consulting Peru SAC A tiempo completo

    LNos encontramos en la búsqueda del mejor talento para que ocupe el puesto de Customer Service que cumpla con los siguientes requisitos: - Manejo del idioma inglés a nível intermedio (Sujeto a evaluación). - Experiência de al menos 6 meses en puestos similares. - Buena conexión a Internet. - Conocimiento del paquete office y google drive a nível...


  • San Vicente Ferrer, Colombia Franco Racquet Sports A tiempo completo

    Franco Racquet Sports is one of the fastest growing sports companies in Texas. We are a small company, but are positioned to be one of the largest tennis and pickleball service providers in Texas and the United States. As we continue to grow our programs and service offerings and refine our customer experience, our goal remains steadfast: Improve the...


  • San Vicente Ferrer, Colombia Qualfon A tiempo completo

    Estamos Buscandote! Etsamos ubicados en el barrio Salitre: Carrera 69 # 25B - 44, Fontibón, Bogotá, Cundinamarca, Colombia (Cerca a la estación del Tiempo maloka) **Nuestra misión**: Qualfon tiene la misión de ayudar a tantas personas como sea posible a perseguir su vocación, crear un número cada vez mayor de oportunidades de desarrollo profesional...


  • Municipio de San Vicente Ferrer, Colombia OHS, S DE R.L. DE C.V. A tiempo completo

    Sobre la EmpresaCrack The Codees la Primer Edtech con el objetivo de democrizar la educación tecnologica para niños, niñas y adolescentes en Latinoamérica.Trabajamos juntos para revolucionar el sector educativo ademas de impactar vidas en todos los paises que operamos. Ofrecemos un servicio personalizado apoyandonos con la tecnología y generando una...


  • San Vicente Ferrer, Colombia UNITED PARCEL SERVICE A tiempo completo

    Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...

  • Customer Service Intern

    hace 2 semanas


    Municipio de San Vicente Ferrer, Colombia Schweitzer Engineering Laboratories A tiempo completo

    Essential Duties and Responsibilities_Support sales and customer service teams.Provide general office clerical support, filing, and documentation as required.Assist with sales and customer service related projects and tasks as assigned.Understand. Create. Simplify.Other duties as assigned. Required Qualifications_Pursuing Bachelors or Associates in Business...


  • Municipio de San Vicente Ferrer, Colombia Schweitzer Engineering Laboratories A tiempo completo

    Essential Duties and Responsibilities_Provide world-class customer care to both internal and external customers.Engage in regional customer support activities including accurate entry of orders, quotes and RMA's, and creation and maintenance of special specificationsCommunicate to customers and reps on deliverables and resolving of additional customer...