Billing Phone Operator

hace 2 semanas


Colombia Solvo Global A tiempo completo

About us
We are agile, fast-paced, innovative and our goal is to Connect talents with qualified Companys from the world.

Our work environment includes:

  • Modern office setting
  • Workfromhome days
  • Growth opportunities
  • Wellness programs

Job description

Lugar de trabajo/Sede Remote all cities

Horario Availability 8:00am to 5:00pm EST.

  • Atender llamadas entrantes relacionadas con cuentas por cobrar.
  • Recopilación de pagos.
  • Habilidad para procesar pagos por teléfono.

Operador telefónico de facturación:

  • Capacidad para realizar llamadas salientes a pacientes para la recolección de facturas vencidas
  • Manejar consultas relacionadas con facturas, cuentas por cobrar y diversos problemas de facturación
  • Capacidad para recibir pagos por teléfono
  • Documentación adecuada dentro del registro médico electrónico de la clínica y mensajes/notificaciones adecuadas al personal en el lugar
  • Proporcionar actualizaciones de productividad al final de cada turno
  • Transferir llamadas a otros departamentos según sea necesario
  • Aplicar los protocolos de procedimiento operativo estándar de la clínica y cumplir con las expectativas de la clínica asignada

Requisitos:

  • Fluidez en español e inglés con buena comunicación en inglés
  • Conocimiento de prácticas de facturación y facturación de atención médica es altamente preferido
  • Literacidad informática (debe tener conocimiento de GSuite y Microsoft Office)
  • Aplicar los protocolos de procedimiento operativo estándar de la clínica y cumplir con las expectativas de la clínica asignada
  • Habilidades multitarea
  • Capacidad para trabajar en un entorno de ritmo rápido
  • Flexibilidad para ajustarse a la zona horaria de la clínica asignada

Salary:
$2,300,000 per month

Application Question(s):

¿Cual es su expectativa Salarial?

COP

Experience:

  • Facturación o Cuentas por cobrar: 1 year (required)
Customer Service: 1 year (preferred)

Language:

  • Ingles B2 + C1? (required)

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