Empleos actuales relacionados con Customer Service Specialist - Bogotá, Bogotá D.E. - Johnson & Johnson
-
Customer Service Representative
hace 4 días
Bogotá, Bogotá D.E., Colombia Sagan A tiempo completoJob Title: Customer Service SpecialistLocation: Remote (EST Time zone)Salary Range: up to 1300 USDWork Schedule: Sunday - Thursday / 3:00 PM to 11:30 PM (EST)Job Type: Independent ContractorAbout the CompanySagan is a pioneering platform that bridges the gap between global talent and US-based businesses. We connect candidates from vibrant regions with...
-
Customer Service Representative
hace 4 días
Bogotá, Bogotá D.E., Colombia Sagan A tiempo completoJob Title: Customer Service SpecialistLocation: Remote (EST Time zone)Salary Range: up to 1300 USDWork Schedule: Sunday - Thursday / 3:00 PM to 11:30 PM (EST)Job Type: Independent ContractorAbout the CompanySagan is a pioneering platform that bridges the gap between global talent and US-based businesses. We connect candidates from vibrant regions with...
-
Customer Service Representative
hace 3 días
Bogotá, Bogotá D.E., Colombia Sagan A tiempo completoJob Title: Customer Service SpecialistLocation: Remote (EST Time zone)Salary Range: up to 1300 USDWork Schedule: Sunday - Thursday / 3:00 PM to 11:30 PM (EST)Job Type: Independent ContractorAbout the CompanySagan is a pioneering platform that bridges the gap between global talent and US-based businesses. We connect candidates from vibrant regions with...
-
Customer Service Representative
hace 3 días
Bogotá, Bogotá D.E., Colombia Sagan A tiempo completoJob Title: Customer Service SpecialistLocation: Remote (EST Time zone)Salary Range: up to 1300 USDWork Schedule: Sunday - Thursday / 3:00 PM to 11:30 PM (EST)Job Type: Independent ContractorAbout the CompanySagan is a pioneering platform that bridges the gap between global talent and US-based businesses. We connect candidates from vibrant regions with...
-
Customer Service Representative
hace 3 semanas
Bogotá, Bogotá D.E., Colombia Johnson And Johnson A tiempo completoAbout the Role:At Johnson & Johnson, we are committed to delivering exceptional customer experiences that drive business growth and customer loyalty. As a Customer Service Specialist, you will play a critical role in managing customer interactions, inquiries, and requests, ensuring timely and effective resolution of issues.Key Responsibilities:Manage...
-
Customer Service Representative
hace 3 semanas
Bogotá, Bogotá D.E., Colombia Medtronic A tiempo completoAbout the RoleWe are seeking a highly skilled and motivated Product Support Specialist to join our team at Medtronic. As a Product Support Specialist, you will play a critical role in providing exceptional customer service and support to our customers.Key ResponsibilitiesRespond to customer inquiries and issues in a timely and professional...
-
Customer Engagement Specialist
hace 6 días
Bogotá, Bogotá D.E., Colombia Teleperformance Deutschland A tiempo completoUnlock Your Potential as a Loyalty SpecialistWe're seeking a highly skilled and dedicated individual to join our team as a Loyalty Specialist. As a key member of our team, you will be responsible for building and maintaining strong relationships with our clients, providing exceptional service, and driving business growth through sales and customer...
-
Customer Support Specialist
hace 3 semanas
Bogotá, Bogotá D.E., Colombia Sur A tiempo completoWe are seeking a skilled Technical Support Specialist to join our team at Sur. As a key member of our customer-facing team, you will play a vital role in ensuring our customers receive exceptional support and service.Key ResponsibilitiesCustomer Engagement: Respond to customer inquiries in a timely and accurate manner, providing solutions and guidance on...
-
Customer Service Specialist
hace 3 semanas
Bogotá, Bogotá D.E., Colombia Medtronic A tiempo completoAbout MedtronicMedtronic is a global leader in medical technology, providing innovative solutions to improve the lives of millions of people around the world.Job SummaryWe are seeking a highly motivated and detail-oriented Technical Support Representative to join our team. As a Technical Support Representative, you will be responsible for providing...
-
Patient Service Specialist
hace 3 semanas
Bogotá, Bogotá D.E., Colombia Medtronic A tiempo completoAbout the RoleWe are seeking a highly skilled and motivated Patient Service Specialist to join our team at Medtronic. As a Patient Service Specialist, you will play a critical role in providing exceptional customer service and support to our patients and customers.Key ResponsibilitiesProvide contact center support to patients and customers, responding to...
-
Customer Success Specialist
hace 6 días
Bogotá, Bogotá D.E., Colombia Iron Mountain A tiempo completoCustomer Success SpecialistAt Iron Mountain, we're committed to delivering exceptional customer experiences that drive growth and success. As a Customer Success Specialist, you'll play a critical role in building and maintaining strong relationships with our key accounts, driving operational efficiency, and identifying opportunities for expansion.Key...
-
HR Service Delivery Specialist
hace 1 día
Bogotá, Bogotá D.E., Colombia BOG Fortrea Colombia Ltda. A tiempo completoHR Service Delivery SpecialistFortrea is a leading global contract research organization (CRO) with a passion for scientific rigor and decades of clinical development experience. We provide pharmaceutical, biotechnology, and medical device customers with a wide range of clinical development, patient access, and technology solutions across more than 20...
-
Customer Success Specialist
hace 3 semanas
Bogotá, Bogotá D.E., Colombia Iron Mountain A tiempo completoJob DescriptionCoE Customer Success SpecialistJob Summary:We are seeking a highly motivated and experienced Customer Success Specialist to join our team at Iron Mountain. As a key member of our Customer Success team, you will be responsible for supporting the growth and success of our customers, building strong relationships with internal stakeholders, and...
-
Customer Support Specialist
hace 1 día
Bogotá, Bogotá D.E., Colombia Somewhere A tiempo completoCustomer Support SpecialistWe are seeking a highly skilled and customer-focused Customer Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Handle customer inquiries via phone, chat, and forums in real-timeCreate and...
-
Service Coordination Specialist
hace 4 semanas
Bogotá, Bogotá D.E., Colombia Superior Contracting & Maintenance A tiempo completoService Coordination Specialist at Superior Contracting & MaintenanceSuperior Contracting & Maintenance is a distinguished construction firm dedicated to providing exceptional construction and maintenance solutions for Property Management companies. We pride ourselves on delivering high-quality service and fostering strong partnerships with our clients.The...
-
Service Coordination Specialist
hace 4 semanas
Bogotá, Bogotá D.E., Colombia Superior Contracting & Maintenance A tiempo completoService Coordination Specialist at Superior Contracting & MaintenanceSuperior Contracting & Maintenance is a distinguished construction firm dedicated to providing exceptional construction and maintenance solutions for Property Management companies. We pride ourselves on delivering high-quality service and building strong partnerships with our clients.The...
-
Customer Service Director
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Kaizen Gaming Group A tiempo completoAbout the RoleWe are seeking a highly skilled and experienced Customer Service Manager to join our team at Kaizen Gaming Group. As a key member of our leadership team, you will be responsible for providing strategic direction and guidance to our customer service operations.Key ResponsibilitiesLeadership and StrategyDevelop and implement customer service...
-
Customer Support Specialist
hace 3 semanas
Bogotá, Bogotá D.E., Colombia Amadeus A tiempo completoJob TitleCustomer Support SpecialistAs a member of the Customer Care Center (CCC), the Product Advocate will provide functional and technical support to customers.The team will require working with applications as well as infrastructure components to undertake analysis, diagnosis, and resolution of end-user incidents.In addition, execute and document tests...
-
Customer Service Representative
hace 2 semanas
Bogotá, Bogotá D.E., Colombia BruntWork A tiempo completoJob Title: Customer Service Representative Job Description: We are seeking a skilled Customer Service Representative to join our team at BruntWork. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients through various communication channels. Key Responsibilities: * Manage inbound...
-
Field Service Delivery Specialist
hace 3 semanas
Bogotá, Bogotá D.E., Colombia Lenovo A tiempo completoJob Description**About Lenovo**We are a global technology powerhouse, ranked #217 in the Fortune Global 500, employing 77,000 people around the world, and serving millions of customers every day in 180 markets. Our bold vision is to deliver smarter technology for all, and we're building a more inclusive, trustworthy, and smarter future for everyone,...
Customer Service Specialist
hace 3 meses
That's why for more than 135 years, we have aimed to keep people well at every age and every stage of life.
Today, as the world's largest and most broadly based healthcare company, we are committed to using our reach and size for good.
We strive to improve access and affordability, create healthier communities, and put a healthy mind, body, and environment within reach of everyone, everywhere.
Every day, our more than 140,000 employees across the world are blending heart, science, and ingenuity to profoundly change the trajectory of health for humanity.
Diversity, Equity & Inclusion are essential to continue building our history of pioneering and innovation, which has been impacting the health of more than 1 billion patients and consumers every day for more than 130 years.
Regardless of your race, belief, sexual orientation, religion, or any other trait, YOU are welcome in all open positions at the largest healthcare company in the world.
When You Join Johnson & Johnson, Your Move Could Mean Our Next Breakthrough.We are searching for the best talent for Customer Service Specialist to be in Bogota
Purpose:
The Customer Service Specialist is a key point of contact for internal J&J functions and external parties to engage Customer Service organization, providing direct support to customers and facilitates transactional activities, also the specialist is expected to navigate key relationships and collaborate as needed across functions, including Warehouse, Finance and Shared Services to resolve customer issues, reporting to a Customer Service Supervisor, and escalates issues as needed.
You will be responsible for:
- Responsible for order management activities with the scheduling deliveries and appointments, processing orders, order tracking and support to customer inquiries for new and existing orders.
- Responsible for invoice management activities with customer sales orders, facilitating invoice corrections,
- Reviewing customer billing plans, liaising with Finance and other parties for credit and debit processing, and special invoicing requirements to solve issues related to Orders, claims management, returns management, recall management.
- To interact with other areas to find solutions and contact the customer with the final solution.
Qualifications:
- Bachelor's degree in administration, accountability or finance is desired or finishing the professional degree is required.
- Customer Relationship Management, returns or recalls Processing knowledge is required.
- Understanding EndtoEnd Logistic Process and Customer or Channel attention is required.
- Technical skills with MS Office, SAP, CIC, Salesforce are preferred.
- Knowledge in data analysis and Power BI is preferred.
- Oral English desirable.
- Portuguese is desirable.
